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    Hacienda Chichen

    Carretera Merida-Puerto Juarez Km. 120 | Zona Hotelera de Chichen Itza, Chichen Itza 97752, Mexico
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    2/1/2018 3/1/2018
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    US$250
    US$220
    SAVE US$30
    Traveller (529)
    Room & Suite (235)
    Dining (70)
    Overview
    • Excellent52%
    • Very good32%
    • Average11%
    • Poor4%
    • Terrible1%
    Travellers talk about
    “main building” (53 reviews)
    “the cottages” (15 reviews)
    Free Internet
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Bar/Lounge
    Concierge
    Spa
    Accessible rooms
    Laundry Service
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    2 Jan3 Jan
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (743)
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    311 - 315 of 537 reviews

    Reviewed 17 August 2012

    Upon arrival we were served a very nice Mayan Cocktail. Very friendly staff, who took us to the very spacious room. We got upgraded to a junior suite. Room was very clean, bed was large and comfortable. Great showers! The Hacienda is pretty much in...More

    1  Thank ralf_Stephanie
    Response from Hacienda_Chichen, Guest Relations Manager at Hacienda ChichenResponded 24 August 2012

    Thank you very much for sharing your opinion about our hotel with the travel community. It is good to know that you were able to enjoy your room and every corner of the hotel amid a tropical private ambience. We are looking forward to serving...More

    Reviewed 16 August 2012

    We had the Tatiana suite, in this amazing tropical garden. The location is superb if you want to visit the ruins early in the morning to avoid the hoardes of tourists coming by bus from Playa or Cancun. We strongly recommend it as we entered...More

    Thank JDIvoire
    Response from Hacienda_Chichen, Guest Relations Manager at Hacienda ChichenResponded 18 August 2012

    Thank you for choosing our hotel during your trip to Chichen Itza. We are very pleased to know that you enjoyed the private ambience that Hacienda Chichen offers. It's such a joy to hear that you enjoyed our elegant Master room, the wonderful meal service...More

    Reviewed 19 July 2012

    Be careful. We toured the ruins and then returned for lunch. We were the only guests at the hotel. We used a credit card to pay for lunch. By the time we returned to the USA we had over $5000.00 in illegal charges. It was...More

    Thank Jc1148
    Response from Hacienda_Chichen, Gerente at Hacienda ChichenResponded 20 July 2012

    Dear Sir, Today (July 20, 2012) read your comment. Kindly contact me at email adress: info@haciendachichen.com to investigate any wrong activity as your claim is very serious. We are truly surprised that we were not contacted before. Thanks anyway for your comment and the information...More

    Reviewed 4 July 2012

    Real surprise and hidden secret of Chichen Itza, if you want to taste CI the traditional way. They have a great Hacienda style resort, with their own organic vegetable garden and speciall access ruins, refreshing swimming pool and rooms without TV and phones. Very close...More

    Thank poffers1200
    Management response:Responded 5 July 2012

    Dear Sirs, Thank you for being our customers. We are grateful for the pleasure of serving you and meeting your expectations. If you return to Chichen Itza in the future, please feel free to contact us. We will be happy to welcome you back! With...More

    Reviewed 28 June 2012

    My 12-year-old son and I spent two nights here and loved it! The gardens are sensational, and our room -- a free upgrade -- was very spacious and charmingly decorated. It's an easy walk to the ruins, safely far from the tour buses, and an...More

    Thank Barbara B
    Management response:Responded 5 July 2012

    Dear Mrs. Barbara Boster, Counting you among our customers is something for which we are very grateful. Thank you for sharing your experience in our green hacienda, is such a delight for us to know that your stay was of your entire satisfaction. We hope...More

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    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free Internet
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$149 - US$331 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 28
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Travelocity, Hotels.com, Priceline, Hotwire, Cancelon, TripOnline SA and HotelQuickly so you can book your Hacienda Chichen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Yucatan >
    • Chichen Itza
    • Also Known As
    • Hacienda Chichen & Yaxkin Hotel Chichen Itza ,
    • Hacienda Chichen And Yaxkin Spa ,
    • Hotel Hacienda Chichen Yaxkin
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    Traveller (529)
    Room & Suite (235)
    Dining (70)
    Pool & Beach (51)
    Hotel & Grounds (495)
    Bathroom (20)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 5 hotels in Chichen Itza
    Hotel Oka'an
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    3.02 km away
     
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    2.75 km away
     
    Hotel & Bungalows Mayaland
    1,412 reviews
    .34 km away
     
    The Lodge at Chichen Itza
    313 reviews
    .48 km away
     
    Nearby Restaurants
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    Hotel & Bungalows Mayaland - Buffet Restaurant
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    Pueblo Maya
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    Nearby Attractions
    Chichen Itza
    20,257 reviews
    .15 km away
    Chichen Itza archaeological site
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    Ask a question
    Questions & Answers
    mrsjwash422
    24 July 2017|
    AnswerShow all 3 answers
    Response from Hacienda_Chichen | Property representative |
    It's a two-hour drive from Cancun airport approx.
    0
    Votes
    Google Translation
    aceychasing
    4 April 2017|
    AnswerShow all 5 answers
    Response from Judy G | Reviewed this property |
    Not much to add here; the back entrance is a walk through from the gardens to the right from the hotel and you arrive (after a while) behind one of the pyramids i.e. free entry! I had just gone for a walk so it was a... More
    0
    Votes
    LuvsCaptiva
    24 March 2016|
    AnswerShow all 7 answers
    Response from nancy r | Reviewed this property |
    My family (my husband and myself, two adult children & their friend) stayed at Hacienda Chichen in December 2015. We didn't have any issues with communication; the hotel was prompt with information and rates. We reserved... More
    1
    Vote
    Room Tips
    "I do not think there are any "bad" rooms. There are only 30 rooms, which makes this a very special..."
    Read review
    "Very expensive for the room we had."
    Read review
    "Away from the generator or aircon machine whichever was making a noise"
    Read review
    "25 - next to the spa"
    Read review
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