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09/07/2017 10/07/2017
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    Krystal Urban Cancun

    Avenida Sayil | Lote 4-07, Super Manzana 4A, Cancun 77500, Mexico
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Lock in the lowest price from our partners
          US$98US$121
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          Traveller (205)
          Room & Suite (130)
          Dining (45)
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          Overview
          • Excellent23%
          • Very good43%
          • Average20%
          • Poor8%
          • Terrible6%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Swimup Bar
          Fitness centre
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          3.0 Star Hotel
          All hotel details
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          Real Inn Cancun
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          Rooms
          9 Jul10 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (460)
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          There are newer reviews for Krystal Urban Cancun See the most recent reviews

          11 - 15 of 99 reviews

          Reviewed 18 April 2017 via mobile

          Beautiful hotel with the friendliest staff! Special thanks to lobby bar staff Yendy and Jorge for making us feel welcome our entire stay. Hotel is with walking distance from downtown bars and clubs, pools are great and evening lounge entertainment.

          Thank Monica R
          Response from CalidadyServicioKUC, Gte. de Calidad y Servicio at Krystal Urban CancunResponded 19 April 2017

          Good morning, Thank you for your comment, we are glad that you have enjoyed your vacations with us, we hope to see you again on your next vacations. Thank you for feedback. Regards.

          Reviewed 16 April 2017 via mobile

          Fabulous roof top pool and lovely rooms but do not be fooled , staff are rude and unhelpful , restaurant food is awful as is the service and whilst we were there there were a lot of people partying back at the rooms after a...More

          1  Thank Lix R
          Response from CalidadyServicioKUC, Gte. de Calidad y Servicio at Krystal Urban CancunResponded 17 April 2017

          Good afternoon, Thank you for your comment, we are glad that you have enjoyed our pool and rooms in our hotel, we are very sorry for the inconvenience that you had with our staff and the service received. We are going to work on those...More

          Reviewed 12 April 2017 via mobile

          Guys don't read bad reviews and change your mind. This is a nice hotel and everyone was very professional and friendly. Jesus is a bell boy and but he helped us with everything including coordinating any thing we needed during our stay. The room service...More

          1  Thank Matt S
          Response from CalidadyServicioKUC, Gte. de Calidad y Servicio at Krystal Urban CancunResponded 11 May 2017

          Good morning, Thank you for your comments, we are glad that you have enjoyed your vacations with us and we will gladly let our staff know about their great work. We hope to see you on your next vacations. Cordially Jorge Santos Gerente de Calidad...More

          Reviewed 4 April 2017

          This hotel is very basic. The furnishing look like a college dorm room The floors were concrete and hard. There was a chair in our room so rusty and dirty we took the chair on the patio. Speaking of the patio why were there no...More

          1  Thank michelle n
          Response from CalidadyServicioKUC, Gte. de Calidad y Servicio at Krystal Urban CancunResponded 5 April 2017

          Good morning, Thank you for share your comment, we´re sorry for the inconvenience and the problems that you had during your stay, we are going to work on each and everyone of the details that you mentioned to improve our services. We are happy to...More

          Reviewed 2 April 2017

          I'm glad with the service, nice people, my family and I got really good attention. The breakfast for the price we paid was so good and the hotel's location is great!. I'll definitely stay there again.

          Review collected in partnership with this hotel
          Thank Yocelin H
          Response from CalidadyServicioKUC, Gte. de Calidad y Servicio at Krystal Urban CancunResponded 3 April 2017

          Good morning, Thank you for your comment, we are so glad that you have you enjoyed your vacations with us, we hope to see you again. Regards.

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          About
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Concierge
          • Banquet Room
          • Room Service
          • Laundry Service
          • Multilingual Staff
          • Conference Facilities
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$69 - US$127 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Accessible rooms ,
          • Suites
          • Number of rooms
          • 196
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Orbitz, TripOnline SA, Travelocity, Hotwire, Cheap Tickets, Hotels.com, Cancelon, getaroom.com, Evoline ltd, Hotel.de and HotelQuickly so you can book your Krystal Urban Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Cancun
          Add Photo Photos
          Traveller (205)
          Room & Suite (130)
          Dining (45)
          Pool & Beach (41)
          Hotel & Grounds (241)
          Bathroom (7)
          Business Centre & Event Rooms (7)
          Family and Play Areas (1)
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          Questions & AnswersAsk a question
          Niki N
          Hi. Do you have a shuttle from the airport to your hotel?
          1 January 2017|
          Answer Show all 2 answers
          Response from CalidadyServicioKUC | Property representative |
          hello, Thank you for your ask; for the moment, we don't have a shuttle from airport to hotel. The cheapest way to go out from airport it is you buy a ticket at the ADO (Wich is a public transport), and you will leave the... More
          0
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          Google Translation
          michelle n
          I do not plan to rent car while here. How close are restaurants from the hotel and is there a bus?
          30 December 2016|
          Answer
          Response from CalidadyServicioKUC | Property representative |
          Hello, Thank you for you ask. You do not need to rent a car, you can walk to restaurants by crossing the street there are a lot of them on the mall and around of it. If you want to go to the hotel zone, you can walk 1... More
          1
          Vote
          Google Translation
          PaolaPiramanrique
          Buenas Tardes: Quisiera preguntar acerca de la hora para hacer check in y check out! Agradesco su colaboración:)
          1 November 2016|
          Answer
          Response from CalidadyServicioKUC | Property representative |
          Hola, el horario de check in es a las 3 de la tarde y la salida es a la una de la tarde. Al contrario, el placer es todo nuestro, esperamos que pronto nos visite, saludos.
          0
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          Room Tips
          "ask for front side of hotel"
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          "get a oceanview room! You won't be disappointed!"
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          "view not facing the street"
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          "King Bed is the way to go. If you don't like to hear what's going on next room, this hotel is not..."
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