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09/07/2017 10/07/2017
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    Krystal Urban Cancun

    Avenida Sayil | Lote 4-07, Super Manzana 4A, Cancun 77500, Mexico
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Lock in the lowest price from our partners
          US$98US$173
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          Traveller (205)
          Room & Suite (130)
          Dining (45)
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          Overview
          • Excellent23%
          • Very good43%
          • Average20%
          • Poor8%
          • Terrible6%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Swimup Bar
          Fitness centre
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          3.0 Star Hotel
          All hotel details
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (460)
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          1 - 5 of 460 reviews

          Reviewed 2 weeks ago

          The good: Staff was amazing in every way! If you called them they were there. If you asked questions they found out if they didn't know it. The room has a great city view at night. The room service was reasonably priced and good and...More

          Review collected in partnership with this hotel
          Thank dalem4
          Response from CalidadyServicioKUC, Gte. de Calidad y Servicio at Krystal Urban CancunResponded 2 weeks ago

          Good afternoon, Dear Dalem4, thank you for your comment, we are glad that you have enjoyed your vacations with us and we are pleased to know that our staff has provided you an excellent service. Thank you for sharing all the good thing that we...More

          Reviewed 2 weeks ago

          Been to Cancun many times but this was my worst hotel stay. This hotel is located downtown Cancun. The hotel was nice but the staff wasn't helpful/knowledgeable or friendly. Upon arrival, I was asked to make payment upfront for the hotel stay. When I questioned...More

          Thank Faye T
          Response from CalidadyServicioKUC, Gte. de Calidad y Servicio at Krystal Urban CancunResponded 2 weeks ago

          Good morning, Dear Faye T, thank you for sharing your comment, we are very sorry for the problems and the inconvenience that you had during your stay with us, however, the loss power was a generally problem at the Yucatan peninsula. Nevertheless, we are going...More

          Reviewed 3 weeks ago

          Great central area with food all around, shopping, casinos the hotel strip a 15 minute car ride. Although reception has no internet to print out boarding passes, they will do all they can to get you passes if you send the link to their email.More

          Review collected in partnership with this hotel
          Thank Califas
          Response from CalidadyServicioKUC, Gte. de Calidad y Servicio at Krystal Urban CancunResponded 3 weeks ago

          Good morning, Dear Califas, thank you very much for sharing your comment with us, we are glad that you have enjoyed your stay with us. We also pleaced to know that our location it was something that you enjoyed on your vacations. We hope to...More

          Reviewed 3 weeks ago

          I cam here to experience Memorial Day in Cancun with some friends. This hotel was their selection because it was the hosting hotel for the events that were going gone. From the moment I entered the room I was not satisfied. The room was hot...More

          Thank Eric C
          Response from CalidadyServicioKUC, Gte. de Calidad y Servicio at Krystal Urban CancunResponded 3 weeks ago

          Good morning, Dear Eric C, thank you for sharing your comment, we are very sorry for the experience that you had at the other Krystal Hotel (Near to the beach), we are going to work on those details that you mentioned to improve our services....More

          Reviewed 4 weeks ago

          The Krystal Resort is very nice. The staff is excetional. Everyone was so helpful. The view from the room was amazing! Such a pretty beach! Just watch when you book to make sure you do not have to listen to sales presentaion for vacation club....More

          Thank eskielady
          Response from CalidadyServicioKUC, Gte. de Calidad y Servicio at Krystal Urban CancunResponded 4 weeks ago

          Good afternoon, Dear Eskielady, thank you for your comment, we are glad that you have enjoyed your vacations with us, even when your vacations was at Krystal Cancún and not with us (Krystal Urban Cancún) but we really appreciated your comment. Thank you for sharing...More

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          About
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Concierge
          • Banquet Room
          • Room Service
          • Laundry Service
          • Multilingual Staff
          • Conference Facilities
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$69 - US$118 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Accessible rooms ,
          • Suites
          • Number of rooms
          • 196
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, TripOnline SA, Orbitz, Travelocity, Hotwire, Hotels.com, Cheap Tickets, Cancelon, getaroom.com, Priceline, Evoline ltd, Hotel.de and HotelQuickly so you can book your Krystal Urban Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Cancun
          Add Photo Photos
          Traveller (205)
          Room & Suite (130)
          Dining (45)
          Pool & Beach (41)
          Hotel & Grounds (241)
          Bathroom (7)
          Business Centre & Event Rooms (7)
          Family and Play Areas (1)
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          Questions & AnswersAsk a question
          Niki N
          Hi. Do you have a shuttle from the airport to your hotel?
          1 January 2017|
          Answer Show all 2 answers
          Response from CalidadyServicioKUC | Property representative |
          hello, Thank you for your ask; for the moment, we don't have a shuttle from airport to hotel. The cheapest way to go out from airport it is you buy a ticket at the ADO (Wich is a public transport), and you will leave the... More
          0
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          michelle n
          I do not plan to rent car while here. How close are restaurants from the hotel and is there a bus?
          30 December 2016|
          Answer
          Response from CalidadyServicioKUC | Property representative |
          Hello, Thank you for you ask. You do not need to rent a car, you can walk to restaurants by crossing the street there are a lot of them on the mall and around of it. If you want to go to the hotel zone, you can walk 1... More
          1
          Vote
          Google Translation
          PaolaPiramanrique
          Buenas Tardes: Quisiera preguntar acerca de la hora para hacer check in y check out! Agradesco su colaboración:)
          1 November 2016|
          Answer
          Response from CalidadyServicioKUC | Property representative |
          Hola, el horario de check in es a las 3 de la tarde y la salida es a la una de la tarde. Al contrario, el placer es todo nuestro, esperamos que pronto nos visite, saludos.
          0
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          Room Tips
          "ask for front side of hotel"
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          "get a oceanview room! You won't be disappointed!"
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          "view not facing the street"
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          "King Bed is the way to go. If you don't like to hear what's going on next room, this hotel is not..."
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