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Dreams Sands Cancun Resort & Spa

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#30 of 181 Hotels in Cancun
Certificate of Excellence
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Dreams Sands Cancun Resort & Spa
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2,975 Reviews from our TripAdvisor Community

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There are newer reviews for Dreams Sands Cancun Resort & Spa
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Showing 2,005: English reviews
Hungary
Reviewed 3 weeks ago

Helpful, friendly staff, excellent entertainment team, good food and beach location. Common areas are pleasant. Our room was on the 6th floor, it was clean and nice. The view from ocean view balcony room was amazing.

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Helpful?
1Thank huber_nikoletta87
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear huber_nikoletta87, We would like to thank you for choosing Dreams Sands Cancún Resort and Spa as your host on your recent gateway to our destination. We are delighted to hear that you thoroughly enjoyed you experience here. We sincerely look forward to welcome you back on a future occasion and provide you with the exceptional quality and service that...

Canada
Reviewed 3 weeks ago via mobile

We had a great time! Traveled as a single parent with two kids ( 12 and 10 ). Lots of activities for the kids to do: beach volleyball, beach games, water aerobics, salsa lessons...lots of kids at the resort and my 10 year old son found buddies to swim with. The entertainment staff were amazing!!! Food was ok. Kids always...

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Helpful?
1Thank loulousky
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear loulousky, In behalf of the staff and management of Dreams Sands Cancun Resort & Spa, thank you for choosing our hotel for your stay in México and for taking a few minutes to write about your vacation. We are glad to know that you found the view that characterizes every room of our resort as breathtaking. We look forward...

Westminster, Colorado
Reviewed 3 weeks ago

Dreams Sands was lovely!!!! My best friend and I went for 8 days and loved every second! The beach was amazing. Large, clean, not at all rocky, and beautiful! The food was good. Lots of options with no reservations needed which was great for us. The buffets did theme nights every night so dinners were always different. The sushi was...

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Helpful?
1Thank Meg H
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Meg H, We are very happy to learn that your stay was a most pleasant one, and that you were highly satisfied with our service, and above all that we have once more successfully achieved to deliver the most memorable experience to our valued guests. We highly appreciate your comments about the food. We are working on a daily...

Reviewed 3 weeks ago

This was a family trip that was planned for a year and while not the best resort I have stayed at it was a very good family resort. The younger kids had plenty of activities to keep entertained, while the adults could sit and relax on a beautiful beach. The food was pretty good and the staff were very helpful...

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Helpful?
2Thank Keith K
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Keith K, Thank you for sharing your feedback with us. We are glad to hear that your first experience with the hotel was excellent and the service received was amazing. About the minibar issue, probably they didn't explain to you that our Preferred Club rooms have a bigger mini bar selection. We are sorry about the confusion. We hope...

Westlake
Reviewed 3 weeks ago

The staff welcomed and treated our family as if it were their own. They went above and beyond our expectations to make our children feel special as we celebrated their birthday! The food was great and the kids really enjoyed themselves - which is half the battle for us parents.

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Helpful?
1Thank lleowellmisticag
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear lleowellmisticag, In behalf of the staff and management of Dreams Sands Cancun Resort & Spa, thank you for choosing our hotel for your stay in México and for taking a few minutes to write about your experience. We are thrilled to know that we exceeded your expectations, that you thoroughly enjoyed you experience with us and all the warm...

Greensboro, NC
Reviewed 3 weeks ago

I'm torn between 3/4 review. but I decided to make it very good only cause the staff are amazing. We had an overall very nice stay at the Dreams Sands. We have been to 3 other dreams and we enjoy this chain. However, the Preferred Club here is not worth it. Rooms are not better for preferred, beach is not...

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Helpful?
1Thank Emmagoestothebeach
Reviewed 3 weeks ago via mobile

Nice place to stay with all the family great beach and resort, they have a great Italian restaurant portofino, and also the best entertainer team pato fernanda samara Lalo and yun are great guys thanks for everything with nice shows at the night like the breakdance show and Sofia at the front desk, we comeback very soon.

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Helpful?
1Thank Ashley C
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Ashley C, We would like to thank you for choosing Dreams Sands Cancún Resort and Spa as your host on your recent gateway to our destination. We are delighted to hear that you thoroughly enjoyed you experience. We will be honoured to pass along your kind words about your experience to Sofia and the entertainment staff, we take proud...

Chicago, Illinois
Reviewed 3 weeks ago

Being my 5th trip to Cancun, I must say I was disappointed with the condition of the Dreams Sands. When first checked into my room I noticed the dirty lamp shades(and I mean dirty) the residue near air conditioning, the dirty tub and broken windows in hall outside of the room. Not a good first impression. When I mentioned these...

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Helpful?
2Thank Geremy R
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Geremy R, Thank you for staying with us. We appreciate your review and also we feel very sorry that you didn't fully enjoyed our resort. We have been in operation at this building for little more than one year and we keep on doing upgrades taking in consideration all the reviews from our guests. On the other hand, we...

Phoenix, Arizona
Reviewed 3 weeks ago

We rarely had to leave the hotel (unless we were touring in the city). The food and drinks were off the charts (especially in the VIP room)! The beach was perfect and better than the neighboring beaches/hotels...perfect spot! The nightlife (bars) were weak on the property but we weren't interested in it anyways. We only had one unfortunate event, the...

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Helpful?
1Thank Maggie H
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Maggie H, It's our pleasure to know that your stay at Dreams Sands Cancún Resort and Spa was a wonderful experience and that we exceeded your expectations with our service and our quality food and drinks. We will work harder to achieve five stars on your next trip with us. We sincerely look forward to welcome you back on...

toronto, ontario
Reviewed 3 weeks ago

The best things about this place are definitely the food and the service. There are ample food choices and everything we tried at the various restaurants (French, Mexican, Mediterranean, buffet, sushi & ceviche bar) was great. Even the buffet changed daily so there was always novelty. Excellent selection of drinks, both alcoholic and non-alcoholic. The staff are helpful, quick and...

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Helpful?
1Thank SJinTO

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Perfectly situated along a breathtaking white sand beach in the heart of Cancun's Hotel Zone, sits Dreams Sands Cancun Resort & Spa! Experience all the great inclusions of Unlimited-Luxury(R) at the newest beachfront resort of your Dreams in Mexico - where there's something fun for every age. ... more   less 

Additional Information about Dreams Sands Cancun Resort & Spa

Address: Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Grand Oasis Viva)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €210 - €593 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Sands Cancun Resort & Spa 4*
Number of rooms: 438
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, BookIt.com, Priceline, Booking.com and Jetsetter so you can book your Dreams Sands Cancun Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Be Live Grand Viva Beach Hotel Cancun
Grand Oasis Viva Beach Cancun
Hotel Style:
#24 Spa Hotel in Cancun
#28 Luxury Hotel in Cancun
#28 Top resorts Hotel in Cancun
#30 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Sands Cancun Resort & Spa staff and other travellers.
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Questions? Get answers from Dreams Sands Cancun Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have better views”
 of 5 bubbles _ddh9395, 6 Dec 2016 | Read review
“I had a queen room on the 5th floor very cosy nice balcony overlooking the pool and out to the ocean. ”
 of 5 bubbles 691mattj, 4 Dec 2016 | Read review
“The balcony room would be best. Otherwise, you have a great view with just an open window.”
 of 5 bubbles jchomeseller, 4 Dec 2016 | Read review
“Top floors facing the ocean offer a spectacular view!”
 of 5 bubbles Z2go, 2 Dec 2016 | Read review
“Don't have an opinion on a room tip as our room was very clean, comfy beds/pillows, and always had clean towels and sheets !!!”
 of 5 bubbles O4147TJsusanr, 2 Dec 2016 | Read review
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