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Dreams Sands Cancun Resort & Spa

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#26 of 181 Hotels in Cancun
Certificate of Excellence
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Dreams Sands Cancun Resort & Spa
Dreams Sands Cancun Resort & Spa
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3,503 Reviews from our TripAdvisor Community

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There are newer reviews for Dreams Sands Cancun Resort & Spa
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Showing 2,368: English reviews
Riverside, California
Reviewed 3 weeks ago

Our trip was February 15 through February 21. My daughter was getting married at Dreams Sands Cancun with 20 guests attending. For many of us, it was our first trip to Cancun. Because our trip was for a wedding, I think it is only fair that I write the review for the wedding and for our hotel stay. If you...

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Helpful?
3Thank hardydardar
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear hardydarda, We would like to thank you the time you have taken to write such a nice review, we are glad to read that you had a great time with us. Thank you very much for trusting in us for such an important celebration! We are very proud to hear that you fully enjoyed you experience at Dreams Sands...

Reviewed 3 weeks ago

This was my first "All Inclusive" trip and my wife and I could not have been more please. We paid a little extra for the Cabana's everyday and it was such a great time and totally worth it. Alfredo is the man! Also, Gerardo, who seemed to work everywhere, was so good to us our entire trip. We will definitely...

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Helpful?
1Thank Jeff T
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Jeff T, We would like to thank you for choosing Dreams Sands Cancún Resort and Spa as your host on your recent gateway to our destination. We are delighted to hear that you thoroughly enjoyed you experience here at our resort and that we exceeded your expectations with our service. We appreciate your kind comments. We sincerely look forward...

Calgary, Canada
Reviewed 3 weeks ago

The hotel isn't the new property of the AM Resorts but for sure one of the best regarding it's beach with calm water which allows you to be in the sea with kids as well. With the beach and water good what else would one want for a beach vacation. The food here is excellent. The staff is friendly. There...

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Helpful?
1Thank fashionparadise14
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear fashionparadise14, Thank you for choosing to stay with us at dreams sands Cancun for your well earned vacation in Mexico. It's lovely to welcome you back and I was happy to see just how much you enjoyed the service provided by our friendly staff who are passionate about looking after our guests and creating memorable experiences. We look forward...

Reviewed 3 weeks ago

My girlfriend and I stayed from 2/23-2/28 for a girls/birthday trip. We had a wonderful time. Check in was easy and they gave me a free room upgrade, maybe for my birthday? We politely declined the offer to meet with someone for breakfast to talk about a time share. Our room ended up being a full ocean view and it...

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Helpful?
1Thank Maria G
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Maria G, Thank you for choosing Dreams Sands Cancun Resort & Spa. We are very happy to read your comments and we will be even happier to host you again with your friends and family. Is very nice to know that once more we achieved our main goal of creating memorable experiences for our guests and exceed their expectations...

Toronto, Canada
Reviewed 3 weeks ago

We travel a lot, especially to all inclusives. In the last year, we have been to 3 other AM Resort properties- Secrets, Breathless, and Now and this was our first Dreams, and also the first right in Cancun. As with all the others, the service was amazing, but here even more noticeably excellent. I cannot express enough what a great...

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Helpful?
5Thank Jason C
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Jason C, In behalf of the staff and management of Dreams Sands Cancun Resort & Spa, thank you very much for your positive review of your recent stay at our property. We are delighted to hear that you thoroughly enjoyed you experience with us. It is a pleasure to know that our staff's warm service met and exceeded your...

Reviewed 3 weeks ago

Had a perfect week staying at Dreams. The staff was wonderful and helpful in every way. I enjoyed the deferent restaurants on the premises. I tried them all and all were good. A special thanks to Felipe Avila at the VIP desk as he was very helpful with any questions I had. I am a UVC member. Also at the...

Review collected in partnership with this hotel
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Helpful?
1Thank Richard M
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Richard M, The team of Dreams Sands Cancun Resort & Spa thanks you for choosing our hotel for your stay in México and for taking a few minutes to write about your vacation. We are all pleased and honored with comments like yours, also very happy to hear that you were highly satisfied with our service. Thank you for...

Missoula, Montana
Reviewed 3 weeks ago

February 2017 was our third trip back to Cancun and back to Dreams Sands. We tried to consider going someplace else but WHY when everything we desire is right here. The first thing you see as you enter through the lobby doors is peaceful ocean and gleaming white sand. You are graciously greeted at the door with a sincere Welcome...

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Helpful?
1Thank Betty H
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Betty H Thank you very much for your kind words, we are thrilled to know that you had a perfect vacation, once more, with us in Dreams Sands Cancun Resort & Spa! We appreciate your loyalty in our resorts, we love to pamper you and make you feel like home no matter where you are! We are delighted to...

Reviewed 3 weeks ago

Just returned from an amazing week at Dreams Sands! The property is well kept and the staff are all amazing. Everyday we received amazing service from Alfredo, Gerson and Cesar at the cabanas - and every night from our favorite waiter, Gerardo!

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Helpful?
2Thank Chris T
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Chris T, Thank you very much for your review, we are thrilled to know that you thoroughly enjoyed you experience with us at Dreams Sands Cancun Resort & Spa. It is very pleasant to know that we exceeded your expectations. We will absolutely pass along your kind words to the above-mentioned staff. We hope to host your next visit...

Monroe, North Carolina
Reviewed 3 weeks ago

Stayed here in February for my wife's Christmas present. They hit us with there sells pitch for there hotel program every day, finally has to get almost mean to get them to stop. We went on vacation to relax not to get followed around by a sales person Rooms and service were average Will stay elsewhere next year

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Helpful?
1Thank jathenlee
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Guest, Thank you for your comments and for giving us the opportunity to host your vacations. We are certainly concerned to read your review. We are disappointed to know that we were not able to exceed your expectations and we would like to offer a big apology for any inconvenience caused. Thank you for bringing this situation to our...

Phoenix, Arizona
Reviewed 3 weeks ago

Everything was wonderful from the moment we were greeted until we left. Staff is always accommodates you and it's a beautiful resort. Will not go anywhere else from now on. Food was delicious, drinks were not watered down, they had great activities such as water volleyball to keep guests active and meet new people. And the workers knew you by...

Review collected in partnership with this hotel
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Helpful?
2Thank aylin_yin
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear aylin_yin, Thank you for choosing Dreams Sands Cancun Resort & Spa to host your vacation, and for taking the time to write a review about your recent experience. We are glad to know that we are now your favorite place to be and that we exceeded your expectations with our service. Remember, Dreams Sands is your home away from...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Perfectly situated along a breathtaking white sand beach in the heart of Cancun's Hotel Zone, sits Dreams Sands Cancun Resort & Spa! Experience all the great inclusions of Unlimited-Luxury(R) at the newest beachfront resort of your Dreams in Mexico - where there's something fun for every age. ... more   less 

Additional Information about Dreams Sands Cancun Resort & Spa

Address: Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €215 - €582 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Sands Cancun Resort & Spa 4*
Number of rooms: 438
Reservation Options:
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Also Known As:
Be Live Grand Viva Beach Hotel Cancun
Grand Oasis Viva Beach Cancun
Hotel Style:
#20 Spa Hotel in Cancun
#25 Top resorts Hotel in Cancun
#26 On the Beach Hotel in Cancun
#26 Luxury Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Sands Cancun Resort & Spa staff and other travellers.
646 questions
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Questions? Get answers from Dreams Sands Cancun Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have a water view, we enjoyed the balcony room but at expense of overall room size. Prefered club is worth the expense.”
 of 5 bubbles natestahle, 24 Mar 2017 | Read review
“Upgrade to the Honeymoon suite for a small fee is so much better and to have an outdoor area with private spa and daybed”
 of 5 bubbles torz70, 22 Mar 2017 | Read review
“We got upgraded to an ocean front room with balcony! This is the way to go. Its a little more expensive, but well worth it!”
 of 5 bubbles meaganleannc, 22 Mar 2017 | Read review
“We enjoyed having a room with a balcony ( there are not that many in the hotel).”
 of 5 bubbles 632Keithf, 20 Mar 2017 | Read review
“Double check that you booked a room with a balcony (there are only a few) if this is important to you.”
 of 5 bubbles Lashortguy, 19 Mar 2017 | Read review
5 of 5