We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 177 hotels in Cancun

Family Resort

5,376 reviews
#72 of 177 Hotels in Cancun
Save
Traveller (4652)
Pool & Beach (909)
Room & Suite (843)
Overview
  • Excellent33%
  • Very good31%
  • Average18%
  • Poor8%
  • Terrible10%
Travellers talk about
“big ben”(385 reviews)
“great parnassus”(1,127 reviews)
“karaoke bar”(147 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$234.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cancun hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "2fbc8667b64a460c9c79bd47e145980d", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":634235,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[65709025],"additionalContentIds":[],"pollCount":0,"checkin":{"day":28,"month":1,"year":2018},"checkout":{"day":29,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":234,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"2fbc8667b64a460c9c79bd47e145980d","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":249,"lowestMetaPrice":234,"additionalPartner":false,"highestMetaPriceDisplay":249,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":249,"lowestMetaPrice":234,"highestMetaPriceDisplay":249,"hotelName":"Family Resort","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjJmYmM4NjY3YjY0YTQ2MGM5Yzc5YmQ0N2UxNDU5ODBkIiwiQUlLIjoiZjVhZGE0YTdhZWNmNDU3ZDhjYjViMjI5M2IzODFhNGIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "28/01/2018", "checkOut": "29/01/2018", "lowestPrice": "US$234", "hasDates": true, "hacComplete": true, "contentIdMappings": {"65709025":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (5,376)Write a Review
Filter reviews
3,389 results
Traveller rating
939
1,053
675
332
390
Traveller type
Time of year
LanguageEnglish
More languages
939
1,053
675
332
390
Show reviews that mention
All reviewsbig bengreat parnassuskaraoke bargolden parnassuskids clubbunk bedsmagnus buffetroom serviceel magueyentertainment stafffrench restaurantodd numberadult barpirate shipsteakchicken fingerstequila volleyball
FilterEnglish
Updating list...
1 - 5 of 3,389 reviews
Reviewed 25 November 2017

We began traveling 17 years ago, and never went to the same place twice until now! We came to the resort for a week last February, and had a wonderful time. We traveled with family and friends, and there were no negatives whatsoever. It was...More

Thank bbdahl
Response from Seadust_Cancun, Guest Service at Family ResortResponded 27 November 2017

Dear bbdahl, Thank you so much for your comments regarding your stay with us. We are glad to know you enjoyed your days with us. Our number one priority is to make every guest experience exceptional and unique as it can be. We’re sure that...More

Reviewed 22 November 2017 via mobile

This hotel is at a nice spot. Good food at the japinese resturaunt (I liked the miso soup). Amazing beaches with good waves. Water park for little children. Infinity pool looking over the beach is a really nice spot. Buffet is ok but not amazing....More

Thank Nikj_2004
Response from Seadust_Cancun, Guest Service at Family ResortResponded 24 November 2017

Dear Nikj_2004, It’s a pleasure to know that this experience was a positive one, highlighted by our great service and selection of food. We’re sure that your feedback will serve as an encouragement to our team, as we strive to continuously improve the quality of...More

Reviewed 10 November 2017

We have been to Cancun three times and enjoyed our stay at Parnassus, Our kids enjoyed all the activities for kids and ourselves. The Parnassus has a waterpark just for kids in the front of the hotel.More

1  Thank mrjoev
Response from Seadust_Cancun, Guest Service at Family ResortResponded 10 November 2017

Dear mrjoev, It has been a great pleasure for us to welcome you at Seadust Cancun Family Resort. We are delighted to know by your great comments, that you had an amazing experience, enjoying of our activities, facilities and great restaurants. We are looking forward...More

Reviewed 8 November 2017

This is one of the best family hotels anyone can book. If you have children look no further because the entertainment is fantastic and the location is perfect and very safe. The all inclusive worked well for us and we liked our room. The flight...More

3  Thank lmitch6911
Response from Seadust_Cancun, Guest Service at Family ResortResponded 10 November 2017

Dear lmitch6911, We are glad to know you enjoyed your days with us. Our number one priority is to make every guest experience exceptional and unique as it can be. We’re sure that your feedback will serve as an encouragement to our team, as we...More

Reviewed 19 October 2017 via mobile

This hotel firstly is now called Sea Dust. It's located more towards the bottom end quieter part of the strip and caters for more the Mexican guest than the British. In all area. First night we arrived we were given room 130 which overlooks the...More

1  Thank Leighton J
Response from Seadust_Cancun, Guest Service at Family ResortResponded 20 October 2017

Dear Leighton J, We are truly sorry for the inconveniences presented during your stay. Our goal is to satisfy our guests in every way, reason why we are taking measures to improve our quality levels in facilities and guest service. We are glad to know...More

View more reviews
PreviousNext
123456678
About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Beachfront
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Spa
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$184 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#50 Top resorts Hotel in Cancun
#50 Spa Hotel in Cancun
#51 Romantic Hotel in Cancun
#59 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$184 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#50 Top resorts Hotel in Cancun
#50 Spa Hotel in Cancun
#51 Romantic Hotel in Cancun
#59 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (4652)
Pool & Beach (909)
Room & Suite (843)
Dining (442)
Hotel & Grounds (2587)
Family and Play Areas (150)
Bathroom (96)
Business Centre & Event Rooms (15)
Questions & Answers
Ask a question
Mike G
4 January 2018|
Answer
Response from JAAMB1st | Reviewed this property |
who are you flying with? We were sunwing and after we arrived, we could find them everyday on site and they offered tours. I think their prices were fair and I trusted them moreso than someone at the airport. They tried... More
1
Vote
Lance M
29 November 2017|
Answer
Response from Worldroamerz | Reviewed this property |
It happened during my stay in end July.
0
Votes
Mike G
18 November 2017|
AnswerShow all 2 answers
Response from Karmin W | Reviewed this property |
It isn't close enough to walk to the strip.
1
Vote
Room Tips
"upper floors on the southside."
Read review
"ocean view"
Read review
"Renovations to hotel are starting in Sept 2017. Beware of noise and inconvience"
Read review
"Ask for north side or odd number rooms (better AC from what we were told by other guests)"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite