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07/05/2017 08/05/2017
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    Bel Air Collection Resort & Spa Cancun

    Boulevard Kukulcan Km. 20.5 Hotel Zone | Zona Hotelera, Cancun 77500, Mexico
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$66
    US$148
    US$82
    US$148
    US$148
    Traveller (1851)
    Pool & Beach (527)
    Room & Suite (415)
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    Overview

    • Excellent31%
    • Very good28%
    • Average18%
    • Poor11%
    • Terrible9%
    Travellers talk about
    “infinity pool” (63 reviews)
    “jacuzzi room” (11 reviews)
    “ocean view” (68 reviews)
    Free Parking
    Breakfast included
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    Free Internet
    3.5 Star Hotel
    All hotel details
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 10 April 2013

    Great experience! Friendly people! Amazing food! Pina coladas are fantastic! Omar at the pool is the best! Clear blue water! Our honeymoon was absolutely fabulous! Tip your servers & they will treat you like you're their best friend!More

    Helpful?4  
    Response from BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun

    Dear Guest: First of all I would like to thank you for your kind feedback and recognition of our efforts,. Will be happy to pass your congratulations to Omar . We will be waiting for your next visit with your frends or family. Best Regards...More

    Reviewed 8 April 2013 via mobile

    What can I say? Pros: 1. Nice pool with curves built with close ocean view. 2. Wifi connection pretty good except in the room. Cons: 1. Terrible refurbishment. Its an older hotel showing its age despite the "star trek" style refurbishment. The reception staff wear...More

    Helpful?1  
    Response from BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun

    Dear Guest: I regret that we do not meet your expectation during his time, please accept my apologies for any inconvenience you mentioned in your valuable comments.Our main goal is continuos improvement and comments like yours help us to make this posible; I hope you...More

    Reviewed 3 April 2013

    This is not a resort in any way. It is just a hotel. First the pros: The food is good. The hotel is clean. The cons: Just plain weird. The service was spotty at best. They hire a large number of young men who provide...More

    Helpful?2  
    Response from BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun

    Dear Guest: First and foremost I would like to thank you for visiting Bel Air Collection Resort & Spa Cancun. Please accept my sincere apologies for not covering your expectations. I do understand that Bel Air Collection Resort & Spa Cancun does not suit your...More

    Reviewed 27 March 2013

    We stayed at the Bel Air from March 16th to March 22th. In summary, I can say that it was great, but we missed what I call the 'WOW factor'. It's good, but it has the potential to be amazing. More in detail: Rooms: We...More

    Helpful?1  
    Response from BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun

    Dear Guest: Please let me express my sincere thanks for sharing with us these generous comments about our work and our services, our goal is continuous improvement, and this is possible thanks to comments like yours. There's nothing like knowing that our clients had a...More

    Reviewed 15 March 2013

    Be sure to get an ocean view room with a balcony. Spacious rooms with coffee maker, mini-frig. Not a flat screen TV and mostly Spanish channels (I guess we were in MX!) Large pool area with comfy chairs and covered sleeping areas. Very comfy chairs...More

    Helpful?1  
    Response from BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun

    Dear Guest: Please let me express my sincere thanks for sharing with us this generous comments about our work and our services, our goal is continuous improvement, and this is possible thanks to comments like yours. There's nothing like knowing that our clients had a...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Free Internet
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$35 - US$160 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #52 Top resorts Hotel in Cancun
    • #54 Spa Hotel in Cancun
    • #63 On the Beach Hotel in Cancun
    Photos
    Traveller (1851)
    Pool & Beach (527)
    Room & Suite (415)
    Dining (173)
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    Questions & AnswersAsk a question
    Virginia G
    Hi . I want to add a 3rd person on our trip thru Groupon .. which offers all inclusive for 2 . No hotel phone to contact .
    7 April 2017|
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    Colleen71
    my husband and I are booked through Air Canada Vacations to arrive April 17. can you please confirm that the renovations are complete? Thank you ☺
    16 March 2017|
    Answer Show all 3 answers
    Response from Jean-francois G | Reviewed this property |
    and go see on there web site under jean-francois i posted pictures of the sunrise that were awsome enjoyed yur trip i am going back next year for sure
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    Sandindiana
    Hello, we will want to go to Playacar while staying here.Does the bus R27 stop in front of this hotel? or what would be the easiest way to get to 5th street shopping in playacar? Thank you Sandy
    6 March 2017|
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    Room Tips
    "ocean view"
    Read review
    "Sea view only!"
    Read review
    "Old building that needs several repairs, updating the building and getting new staff and management....."
    Read review
    "Had an ocean view room with a balcony and it was beautiful"
    Read review