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30/7/2017 31/7/2017
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    Bel Air Collection Resort & Spa Cancun

    Boulevard Kukulcan Km. 20.5 Hotel Zone | Zona Hotelera, Cancun 77500, Mexico
    Hotel website
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    Best prices for your stay
    30/7/2017 31/7/2017
    US$305
    US$167
    SAVE US$138
    US$173
    US$167
    Traveller (1917)
    Pool & Beach (529)
    Room & Suite (424)
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    Overview
    • Excellent33%
    • Very good28%
    • Average18%
    • Poor12%
    • Terrible9%
    Travellers talk about
    “infinity pool” (65 reviews)
    “lagoon view” (40 reviews)
    “small hotel” (17 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Dry Cleaning
    Private Balcony
    3.5 Star Hotel
    All hotel details
    NYX Hotel Cancun
    2,155 reviews
    #56 of 175 hotels in Cancun
     
    Emporio Hotel & Suites Cancun
    2,009 reviews
    #48 of 175 hotels in Cancun
     
    Hotel Dos Playas Beach House
    1,358 reviews
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    The Royal Islander All Suites Resort
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    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,749)
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    There are newer reviews for Bel Air Collection Resort & Spa Cancun
    See the most recent reviews

    11 - 15 of 1,137 reviews

    Reviewed 3 weeks ago

    I thought this place had the potential to be great but they didnt put the customer first. My jaccuzzi was broken and they still didnt refund me my money prior to leaving the establishment. I probably voiced about an hour and a half of complaints...More

    Review collected in partnership with this hotel
    Thank jarmanif88
    Response from Carlos_Solsona, Gerente at Bel Air Collection Resort & Spa CancunResponded 3 weeks ago

    Dear Guest, first of all we would like to thank you for your comments and for taking the time to let us know your disappointment, your comments are highly appreciated since they help us to improve our areas of opportunity. We find ourselfs in a...More

    Reviewed 3 weeks ago

    The general maintenance was very poor and the room smelled like spout and never solved. We asked for a one bed room and gave us two beds. The food was too expensive for the quality (breakfast). The elevator is too old and two of them...More

    Review collected in partnership with this hotel
    Thank myrkordich
    Response from Carlos_Solsona, Gerente at Bel Air Collection Resort & Spa CancunResponded 3 weeks ago

    Dear Guest, first of all we would like to thank you for your comments and for taking the time to let us know your disappointment, your comments are highly appreciated since they help us to improve our areas of opportunity. We find ourselfs in a...More

    Reviewed 4 weeks ago

    1. The room numbering system is crazy. I went to the sixth floor and had to come back down. 2. No one tells you when you check in that you need a plastic bracelet. 3. The internet hardly ever worked. 4. I couldn't find anywhere...More

    Review collected in partnership with this hotel
    Thank 741phillipg
    Response from Carlos_Solsona, Gerente at Bel Air Collection Resort & Spa CancunResponded 3 weeks ago

    Dear Guest, first of all we would like to thank you for your comments and for taking the time to let us know your disappointment, your comments are highly appreciated since they help us to improve our areas of opportunity. We find ourselfs in a...More

    Reviewed 4 weeks ago via mobile

    I would love to give this place a 5 star because there costumer service is great and the food is excellent,but on the other hand they have no entertainment what so ever,and its not your buffet all inclusive either.No coffee machines in the bars ,only...More

    Thank Pro B
    Response from Carlos_Solsona, Gerente at Bel Air Collection Resort & Spa CancunResponded 3 weeks ago

    Dear Guest, first of all we would like to thank you for your comments and for taking the time to let us know your disappointment, your comments are highly appreciated since they help us to improve our areas of opportunity. Our commitment provide the best...More

    Reviewed 4 weeks ago

    Loved the Hotel. Went there with my mother and we had a great time, the general areas could have improvements made and a little bit of maintenance on the walls and stuff. But the price is really good for a hotel with an infinity pool...More

    Review collected in partnership with this hotel
    Thank SophFraZen
    Response from Carlos_Solsona, Gerente at Bel Air Collection Resort & Spa CancunResponded 3 weeks ago

    Dear guest, thank you so much for choosing Bel Air Collection Resort & Spa Cancun and for taking the time to let us know your experience with us, your comments are highly appreciate to improve our areas of opportunity. We are glad to know that...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Bar/Lounge
    • Spa
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$52 - US$256 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #51 Top resorts Hotel in Cancun
    • #53 Spa Hotel in Cancun
    • #62 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 155
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, BookIt.com, Hotels.com, Travelocity, Cheap Tickets, Hotwire, Cancelon, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Bel Air Collection Resort & Spa Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Bel Air Collection Resort & Spa Cancun Hotel Cancun ,
    • Bel Air Collection Resort And Spa Cancun ,
    • Bel Air Collection Hotel Cancun ,
    • Bel Air Cancun ,
    • Bel Air Collection Cancun
    Add Photo Photos
    Traveller (1917)
    Pool & Beach (529)
    Room & Suite (424)
    Dining (177)
    Hotel & Grounds (990)
    Bathroom (40)
    Family and Play Areas (18)
    Business Centre & Event Rooms (4)
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    Ask a question
    Questions & Answers
    brennanj6
    2 July 2017|
    Answer
    Response from Sandindiana |
    when you look up Bel air collections on trip advisor in the reviews scroll down under hotel descriptions and their is phone number and email inquiries .click on email .
    0
    Votes
    Virginia G
    7 April 2017|
    Answer
    Response from Ronald A | Reviewed this property |
    There is a 01800 400 2040 number in the hotel site
    0
    Votes
    Google Translation
    Room Tips
    "I did not see any good rooms--either safety or the smell was a problem in all 3 of our rooms."
    Read review
    "If you're a lowkey traveler, this is the spot!"
    Read review
    "I didn't choose; it was chosen for me. I could not have chosen a better room."
    Read review
    "ocean view"
    Read review
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