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Bel Air Collection Resort & Spa Cancun

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Traveller (2288)
Pool & Beach (565)
Room & Suite (494)
Overview
Hotel website
E-mail hotel
Boulevard Kukulcan Km. 20.5 Hotel Zone, Cancun 77500 Mexico See on map
Name/address in local language
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star accommodation
Additional information
Visit Hotel Website
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Reviews (3,700)
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1,401 results
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1 - 5 of 1,401 reviews
Reviewed 1 week ago

This hotel is just okay. We did not get the all-inclusive package, preferring to experience the restaurants in the area. (Pescadillo de Galeon, right across the street, was cheap and amazing, and Tora was affordable, with great cocktails and this mind-blowing fish tartare app.) My...More

Review collected in partnership with this hotel
Thank Kaitlin B
Response from GerenciaG6, Manager at Bel Air Collection Resort & Spa CancunResponded 6 days ago

Dear Kaitlin, Thank you very much for taking a little of your valuable time to let us know about your stay at Bel Air Collection Resort & Spa Cancun. We really appreciate the kind feedback. In regards to the room and other, I have taken...More

Hotel's Favourite
Reviewed 8 November 2017 via mobile

We love the place, very excellent spa services, so relaxing 😌 I even felt at sleep 😴. Ask for Mayra or Sara for wonderful massage 💆🏼. Awesome hotel!! Food was great and people are very friendly. We will sure come back and visit again.More

2  Thank Liliana1224
Response from GerenciaBa_Gral, General Manager at Bel Air Collection Resort & Spa CancunResponded 8 December 2017

Dear Guest, Thank you for choosing Bel Air Collection Resort & Spa Cancun and for taking the time to let us know your experience with us, your comments are highly appreciated to improve our areas of opportunity. We are glad to know that you spent...More

Reviewed 1 week ago via mobile

We stayed in Bel Air for 2 nights. The hotel itself indeed is very old and the rooms need to be renovated - old windows which are hard to open, warm minibar, old elevators etc - though there are comfortabel beds, hot water, working air...More

Thank Chris4526
Response from GerenciaG6, Manager at Bel Air Collection Resort & Spa CancunResponded 6 days ago

Dear Chris, We appreciate your feedback, as each and every one of your comments help in our improvement. We offer you an apology for your bad experience, as we are working in the improvements of our facilities and services, including rooms, restaurants and public areas...More

Reviewed 1 week ago

We really appreciate girl who was cleaning up rooms, she is the best, and very kind and hardworking you should pay her more :) We wanted to tip her but we had no cash and we tried to go to the bank specially for it...More

Review collected in partnership with this hotel
Thank tallen700400
Response from Gerencia G, Manager at Bel Air Collection Resort & Spa CancunResponded 1 week ago

Dear Tallen, Thank you so much for choosing Bel Air Collection Resort & Spa Cancun and for taking the time to let us know your experience with us, your comments are highly appreciate to improve our areas of opportunity. We are glad to know that...More

Reviewed 2 weeks ago

We visited this hotel with a group of friends and rented about 10 rooms. Facilities are below average. The food at the restaurant and the service was average as well. The room decor was very very awkward with strong colors and broken drapes and curtains....More

Thank Eddie E
View more reviews
About
Description
Where body, mind and spirit become one. The Bel Air Collection Resort & Spa enhances your meditation and serenity, where everything is dedicated to your wellness and to completely restoring your body, mind ...More and spirit. The Bel Air Collection follows a hip and minimalist trend, for those who are looking for a relaxing and romantic experience. 10 Minutes from the airport and just 15 minutes from the commercial zone, restaurants and the exciting Cancun's nightlife. *Adults oriented. Children 12 years old and up are welcomed Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Pool
Beachfront
Room Service
Restaurant
Free Internet
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Spa
Adult pool
Air Conditioning
Airport Transportation
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Wheelchair Access
Free High Speed Internet (WiFi)
Hotel Style
Top resorts Hotels
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
Top resorts Hotels
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
155
Price range
US$94 - US$288 (Based on Average Rates for a Standard Room)
Also Known As
Bel Air Collection Resort And Spa Cancun
,
Bel Air Collection Resort & Spa Cancun Hotel Cancun
,
Bel Air Collection Hotel Cancun
,
Bel Air Cancun
,
Bel Air Collection Cancun
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Hotel class
Contact Information
Hotel Style
Top resorts Hotels
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
155
Price range
US$94 - US$288 (Based on Average Rates for a Standard Room)
Also Known As
Bel Air Collection Resort And Spa Cancun
,
Bel Air Collection Resort & Spa Cancun Hotel Cancun
,
Bel Air Collection Hotel Cancun
,
Bel Air Cancun
,
Bel Air Collection Cancun
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Photos
Traveller (2,288)
Pool & Beach (565)
Room & Suite (494)
Dining (199)
Amenities (35)
Family and Play Areas (18)
Business Centre & Event Rooms (4)
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Questions & Answers
Ask a question
Saška B
29 May 2018|
Answer
Response from AntonioG6702 | Property representative |
Hello Saska! Thanks for contacting us! Can you let me know your email so I can reach you back? Kind regards!
0
Votes
Google Translation
Miahp06
17 March 2018|
AnswerShow all 3 answers
Response from Mikael O | Reviewed this property |
Probably not. But anyway - try to stat away from this hotel. Nothing is good there.
0
Votes
Google Translation
Billie B
29 January 2018|
AnswerShow all 2 answers
Response from GerenciaG6 | Property representative |
Dear Billie B, The all inclusive includes breakfast, lunch and dinner, in any of the restaurantes at the hotel, mini bar restocked once a day also included, tea time from 5 to 6 pm, sunset corner 6th floor (champagne) from... More
0
Votes
Google Translation
Room Tips
"Rooms looking at the ocean had better view."
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"I would suggest the ocean view....why not?"
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"Book at the Marriott!!"
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"6 floor is my favorite. Ocean view get the sun rise, lagoon view gets the sunset"
Read review
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