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    Bel Air Collection Resort & Spa Cancun

    Boulevard Kukulcan Km. 20.5 Hotel Zone | Zona Hotelera, Cancun 77500, Mexico
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    US$173
    US$168
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    Traveller (1917)
    Pool & Beach (529)
    Room & Suite (424)
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    Overview
    • Excellent33%
    • Very good28%
    • Average18%
    • Poor12%
    • Terrible9%
    Travellers talk about
    “infinity pool” (65 reviews)
    “lagoon view” (40 reviews)
    “small hotel” (17 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    NYX Hotel Cancun
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    #57 of 175 hotels in Cancun
     
    Emporio Hotel & Suites Cancun
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    Hotel Dos Playas Beach House
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    The Royal Islander All Suites Resort
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (2,754)
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    1 - 5 of 1,140 reviews

    Reviewed 2 days ago via mobile

    Let's face it. The hotel need some renovation makeover. Some places need to be repain and fix. But besides that the employees were very well trained to please the hotel guests. I am glad I have chosen this hotel since they don't have kid, teens...More

    Thank Pedro C
    Response from Carlos_Solsona, Gerente at Bel Air Collection Resort & Spa CancunResponded yesterday

    Dear guest, thank you so much for choosing Bel Air Collection Resort & Spa Cancun and for taking the time to let us know your experience with us, your comments are highly appreciate to improve our areas of opportunity. We are glad to know that...More

    Reviewed 5 days ago

    We didnt like anything about the hotel a part from Benito, Alejandro and Angel that were the nicest and most accomodating team members. Rooms were smelling bad and not clean at all. Only beach and pool were good.More

    Review collected in partnership with this hotel
    Thank 768haro
    Response from Carlos_Solsona, Gerente at Bel Air Collection Resort & Spa CancunResponded yesterday

    Dear Guest, first of all we would like to thank you for your comments and for taking the time to let us know your disappointment, your comments are highly appreciated since they help us to improve our areas of opportunity. We find ourselfs in a...More

    Reviewed 5 days ago via mobile

    A verry srtange resepection system for ceck in and ceck out,zero maintenance in the hotel,for a such a nice location i was expecting somting better.Most important i get stuckt in the balcony for almost 30 minutes becauce the door just didint open.Finally i took the...More

    Thank Volkan O
    Response from Carlos_Solsona, Gerente at Bel Air Collection Resort & Spa CancunResponded yesterday

    Dear Guest, first of all we would like to thank you for your comments and for taking the time to let us know your disappointment, your comments are highly appreciated since they help us to improve our areas of opportunity. We find ourselfs in a...More

    Reviewed 1 week ago

    From the check in to check out the experience was awful as a customer. From being charged extra person rates that we were not prepared to paid and had not been told about, to not having double beds as requested three days before arriving and...More

    Review collected in partnership with this hotel
    Thank Shaniqua C
    Response from Carlos_Solsona, Gerente at Bel Air Collection Resort & Spa CancunResponded yesterday

    Dear Shaniqua C, Thank you so much for sharing your latest experience at Bel Air Collection Resort & Spa Cancun, your remarks help us improve in order to keep a high level of satisfaction among our beloved guests. Please be sure we will follow up...More

    Reviewed 1 week ago

    I stayed at Bel Air Collection four years ago and clearly something has happened in that time as my last visit was so much better. The check-in process was EXTREMELY cumbersome, slow, and unorganized. The entire process took well over 30 minutes. The rooms must...More

    Thank SRyan0205
    Response from Carlos_Solsona, Gerente at Bel Air Collection Resort & Spa CancunResponded 1 week ago

    Dear SRyan0205, Thank you so much for sharing your latest experience at Bel Air Collection Resort & Spa Cancun, and thank you for the feedback regardig, your remarks help us improve in order to keep a high level of satisfaction among our beloved guests. Please...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Bar/Lounge
    • Spa
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$50 - US$283 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #51 Top resorts Hotel in Cancun
    • #53 Spa Hotel in Cancun
    • #62 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Accessible rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 155
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, BookIt.com, TripOnline SA, Travelocity, Cheap Tickets, Cancelon, Hotwire, getaroom.com, Evoline ltd and HotelQuickly so you can book your Bel Air Collection Resort & Spa Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Bel Air Collection Resort & Spa Cancun Hotel Cancun ,
    • Bel Air Collection Resort And Spa Cancun ,
    • Bel Air Collection Hotel Cancun ,
    • Bel Air Cancun ,
    • Bel Air Collection Cancun
    Add Photo Photos
    Traveller (1917)
    Pool & Beach (529)
    Room & Suite (424)
    Dining (177)
    Hotel & Grounds (990)
    Bathroom (40)
    Family and Play Areas (18)
    Business Centre & Event Rooms (4)
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    Ask a question
    Questions & Answers
    brennanj6
    2 July 2017|
    Answer
    Response from Sandindiana |
    when you look up Bel air collections on trip advisor in the reviews scroll down under hotel descriptions and their is phone number and email inquiries .click on email .
    0
    Votes
    Virginia G
    7 April 2017|
    Answer
    Response from Ronald A | Reviewed this property |
    There is a 01800 400 2040 number in the hotel site
    0
    Votes
    Google Translation
    Room Tips
    "I did not see any good rooms--either safety or the smell was a problem in all 3 of our rooms."
    Read review
    "If you're a lowkey traveler, this is the spot!"
    Read review
    "I didn't choose; it was chosen for me. I could not have chosen a better room."
    Read review
    "ocean view"
    Read review
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