We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
8/10/2017 9/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Bel Air Collection Resort & Spa Cancun

    Boulevard Kukulcan Km. 20.5 Hotel Zone | Zona Hotelera, Cancun 77500, Mexico
    Hotel website
    Save
    Lowest prices for your stay
    8/10/2017 9/10/2017
    Lock in the lowest price from our partners
    US$152US$168
    View Deal
    Traveller (1958)
    Pool & Beach (536)
    Room & Suite (430)
    Moon Palace Cancun
    22,279 reviews
    #24 of 176 hotels in Cancun
     
    Secrets The Vine Cancun
    8,819 reviews
    #4 of 176 hotels in Cancun
     
    The Ritz-Carlton, Cancun
    2,895 reviews
    #5 of 176 hotels in Cancun
     
    Le Blanc Spa Resort
    5,912 reviews
    #1 of 176 hotels in Cancun
     
    Overview
    • Excellent35%
    • Very good27%
    • Average18%
    • Poor11%
    • Terrible9%
    Travellers talk about
    “infinity pool” (65 reviews)
    “lagoon view” (40 reviews)
    “small hotel” (17 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Dry Cleaning
    Housekeeping
    Private Balcony
    3.5 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
    Moon Palace Cancun
    22,279 reviews
    #24 of 176 hotels in Cancun
     
    Secrets The Vine Cancun
    8,819 reviews
    #4 of 176 hotels in Cancun
     
    The Ritz-Carlton, Cancun
    2,895 reviews
    #5 of 176 hotels in Cancun
     
    Le Blanc Spa Resort
    5,912 reviews
    #1 of 176 hotels in Cancun
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$152.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cancun hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "eb930c69d962417db56f7284938fe88f", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":620533,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":8,"month":10,"year":2017},"checkout":{"day":9,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"eb930c69d962417db56f7284938fe88f","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":168,"lowestMetaPrice":152,"additionalPartner":false,"highestMetaPriceDisplay":168,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":168,"lowestMetaPrice":152,"highestMetaPriceDisplay":168,"hotelName":"Bel Air Collection Resort & Spa Cancun","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImViOTMwYzY5ZDk2MjQxN2RiNTZmNzI4NDkzOGZlODhmIiwiQUlLIjoiOWM0OGVhZTNmZTI2NDZlNzlhODY0NmNjODVjYWMzMGIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "08/10/2017", "checkOut": "09/10/2017", "lowestPrice": "US$152", "hasDates": true, "hacComplete": true, "contentIdMappings": {"54231130":"TravelocityEWS","32451341":"BookingCom","109241595":"HotelsCom2IB","32706863":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (2,844)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 1,151 reviews

    Reviewed 4 days ago

    This place is absolutely amazing, everything from the view to the room to the beach to the location itself. All the staff are friendly welcoming and really try to help communicate in the best way possible.More

    Review collected in partnership with this hotel
    Thank O6014YWalexanderh
    Response from GerenciaBa_Gral, Gerente at Bel Air Collection Resort & Spa CancunResponded 2 days ago

    Dear guest, thank you so much for choosing Bel Air Collection Resort & Spa Cancun and for taking the time to let us know your experience with us, your comments are highly appreciate to improve our areas of opportunity. We are glad to know that...More

    Reviewed 1 week ago

    Sad the bar close early. All I asked was completely Satisfaced. Even though we were in the rainy season we still enjoyed our stay. A lot of things to do over there. It is amazing place for holidays, I will back there againMore

    Review collected in partnership with this hotel
    Thank Nancy G
    Response from GerenciaBa_Gral, Gerente at Bel Air Collection Resort & Spa CancunResponded 1 week ago

    Dear guest, thank you so much for choosing Bel Air Collection Resort & Spa Cancun and for taking the time to let us know your experience with us, your comments are highly appreciate to improve our areas of opportunity. We are glad to know that...More

    Reviewed 5 weeks ago

    The facility is old and in need of some major renovation. The air-conditioner was not capable of keeping the room real cool and the things that you would expect to be top notch were either nonexistent or old. However, it did appear that there was...More

    Review collected in partnership with this hotel
    1  Thank ralphmayfield
    Response from GerenciaBa_Gral, Gerente at Bel Air Collection Resort & Spa CancunResponded 4 weeks ago

    Dear Guest, first of all we would like to thank you for your comments and for taking the time to let us know your disappointment, your comments are highly appreciated since they help us to improve our areas of opportunity. We find ourselfs in a...More

    Reviewed 19 August 2017

    The staff was very friendly and professional but the hotel needs work. All around the hotel there is stains, cracks, shower doors missing, electrical outlets do not work...No entertainment and too many rules for an adult 4 star hotel.More

    Review collected in partnership with this hotel
    1  Thank 275edgarjesusa
    Response from GerenciaBa_Gral, Gerente at Bel Air Collection Resort & Spa CancunResponded 4 weeks ago

    Dear Guest, first of all we would like to thank you for your comments and for taking the time to let us know your disappointment, your comments are highly appreciated since they help us to improve our areas of opportunity. We find ourselfs in a...More

    Reviewed 19 August 2017

    This "all inclusive" resort was more like a motel! Rooms are outdated and there were many unoccupied rooms due to damage. Didn't stay! After a 3.5 hour flight I hopped on the next flight back home....More

    Review collected in partnership with this hotel
    1  Thank saiahmicah
    Response from GerenciaBa_Gral, Gerente at Bel Air Collection Resort & Spa CancunResponded 4 weeks ago

    Dear Guest, first of all we would like to thank you for your comments and for taking the time to let us know your disappointment, your comments are highly appreciated since they help us to improve our areas of opportunity. We find ourselfs in a...More

    Moon Palace Cancun
    22,279 reviews
    #24 of 176 hotels in Cancun
     
    Secrets The Vine Cancun
    8,819 reviews
    #4 of 176 hotels in Cancun
     
    The Ritz-Carlton, Cancun
    2,895 reviews
    #5 of 176 hotels in Cancun
     
    Le Blanc Spa Resort
    5,912 reviews
    #1 of 176 hotels in Cancun
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Free Internet
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$97 - US$176 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #50 Top resorts Hotel in Cancun
    • #51 Spa Hotel in Cancun
    • #60 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 155
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Agoda, Hotels.com, Orbitz, Travelocity, Hotwire, Cancelon, TripOnline SA, Evoline ltd, Cheap Tickets and getaroom.com so you can book your Bel Air Collection Resort & Spa Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Bel Air Collection Resort & Spa Cancun Hotel Cancun ,
    • Bel Air Collection Resort And Spa Cancun ,
    • Bel Air Collection Hotel Cancun ,
    • Bel Air Cancun ,
    • Bel Air Collection Cancun
    Add Photo Photos
    Traveller (1958)
    Pool & Beach (536)
    Room & Suite (430)
    Dining (176)
    Hotel & Grounds (1019)
    Bathroom (40)
    Family and Play Areas (18)
    Business Centre & Event Rooms (4)
    Nearby
    Le Blanc Spa Resort
    5,912 reviews
    9.34 km away
     
    The Ritz-Carlton, Cancun
    2,895 reviews
    5.42 km away
     
    Secrets The Vine Cancun
    8,819 reviews
    5.06 km away
     
    Moon Palace Cancun
    22,279 reviews
    8.00 km away
     
    Nearby Restaurants
    Restaurante Benazuza
    918 reviews
    .80 km away
    Black Hole
    372 reviews
    .78 km away
    Terraza Careyes
    5 reviews
    .80 km away
    NAVIOS Fusion Mexican Food
    738 reviews
    .20 km away
    Nearby Attractions
    Playa Delfines
    4,364 reviews
    1.72 km away
    Museo Maya de Cancun
    1,920 reviews
    3.08 km away
    Dolphinaris Cancun
    3,233 reviews
    4.18 km away
    Parque Cenote Las Mojarras
    86 reviews
    .74 km away
    Ask a question
    Questions & Answers
    brennanj6
    2 July 2017|
    Answer
    Response from Sandindiana |
    when you look up Bel air collections on trip advisor in the reviews scroll down under hotel descriptions and their is phone number and email inquiries .click on email .
    0
    Votes
    Virginia G
    7 April 2017|
    Answer
    Response from Ronald A | Reviewed this property |
    There is a 01800 400 2040 number in the hotel site
    0
    Votes
    Google Translation
    Room Tips
    "I did not see any good rooms--either safety or the smell was a problem in all 3 of our rooms."
    Read review
    "If you're a lowkey traveler, this is the spot!"
    Read review
    "I didn't choose; it was chosen for me. I could not have chosen a better room."
    Read review
    "ocean view"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing