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Club Regina Cancun

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Traveller (244)
Room & Suite (237)
Pool & Beach (98)
Overview
  • Excellent46%
  • Very good25%
  • Average16%
  • Poor5%
  • Terrible8%
Travellers talk about
“hotel zone”(37 reviews)
“grand suite”(4 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Reviews (433)
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278 results
Traveller rating
108
73
54
23
20
Traveller type
Time of year
LanguageEnglish
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108
73
54
23
20
Show reviews that mention
All reviewshotel zonegrand suiteactivities directortwo bedroom unitconvenience storesmall resortan older propertythe bus systeman ocean view roomtimeshare resortlagoon sideentertainment staffbeautiful beachfull kitchenspent a weektimeshare presentationpeace and quiet
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1 - 5 of 278 reviews
Reviewed 1 week ago

Time share deal is mainly prefered to save costs on restaurants and drinks consumptions, it does not make sense the Hotel do not allow guests to bring our own food and drinks to the pool - beach area. Hotel prices are high.More

Review collected in partnership with this hotel
Thank lombertom
Response from Sharon P, Owner at Club Regina CancunResponded 1 week ago

Thank you for your recent review of Club Regina Cancun. The resort’s Food and Beverage policy at the pool is set in place to ensure the health and safety of our Members and Guests. This policy is explained upon check in and information is also...More

Reviewed 2 weeks ago

The beach there was beautiful and only steps away from the pool. Club Regina is a small resort which is what I loved about it as well. The staff was great. We had fun the day we did join in the resort activities, Denise is...More

Review collected in partnership with RCI
1  Thank olga_mom3
Response from Sharon P, Owner at Club Regina CancunResponded 2 weeks ago

Thank you for taking the time to review Club Regina Cancun after your recent visit. We are glad you enjoyed your interactions with our team! The charm of our property is definitely its location and size, which sets us apart from other properties for guests...More

Reviewed 3 weeks ago

We enjoyed our stay but felt like it wasn't close to anything, we had to take the bus to go anywhere. The room was a great size and we loved having a kitchen but the shower wouldn't stay warm. It would fluctuate from freezing cold...More

Review collected in partnership with this hotel
Thank 388wandaw
Response from Sharon P, Owner at Club Regina CancunResponded 3 weeks ago

Thank you for taking the time to provide your feedback on your stay with us at the Club Regina Cancun. Our team strives to provide excellent service and a well-maintained property for all of our guests. If you ever have any maintenance concerns during your...More

Reviewed 3 weeks ago

The service by the staff was excellent. Any issues that we experienced were expertly and immediately dealt with. The room was fantastic, and cleaned daily. The other amenities were exactly what was expected and more. Definitely would recommend.More

Review collected in partnership with this hotel
Thank Theodore A
Response from Sharon P, Owner at Club Regina CancunResponded 3 weeks ago

Thank you for taking the time to review Club Regina Cancun after your recent visit. We are glad you enjoyed your interactions with our team and that your expectations were met by our rooms, amenities, and housekeeping. We are so happy that you chose to...More

Reviewed 4 weeks ago

Hotel needs to improve the areas, towels, bed sheets in poor conditions, bad and humidity smell in rooms, does not clean the ocean front areas and the lobby looks like an open market with toomany people and stands that seems to be like a low...More

Review collected in partnership with this hotel
Thank Oscar R
Response from TravelRaintree-KC, Owner at Club Regina CancunResponded 4 weeks ago

Thank you for taking the time to provide your feedback on your stay with us at the Club Regina Cancun. Our team strives to provide excellent service and a well-maintained property for all of our guests. If you ever have any maintenance concerns during your...More

View more reviews
About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Wheelchair Access
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Spa
Details
Price range
US$197 - US$401 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#57 Top resorts Hotel in Cancun
#70 On the Beach Hotel in Cancun
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$197 - US$401 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#57 Top resorts Hotel in Cancun
#70 On the Beach Hotel in Cancun
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (244)
Room & Suite (237)
Pool & Beach (98)
Dining (37)
Amenities (9)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Schramanator
24 May 2018|
AnswerShow all 3 answers
Response from TravelRaintree-KC | Property representative |
Yes, Raintree club members do have have certain perks when staying with us. The perks vary by level of membership but include discounts throughout the property and room assignment priority.
0
Votes
Room Tips
"Kitchen has been modified, years ago it has an island which was removed and kitchen reduced."
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"The bed was a little stiff and the shower needed maintenance as mentioned above."
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"Any rooms facing ocean if you want ocean view! It was great waking up to sunrise and the sound of the waves..."
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"They automatically put a tip on the bill, which you can choose to have removed. It was reasonable and the..."
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