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Live Aqua Beach Resort Cancun

Travellers' Choice award winner
#7 of 181 Hotels in Cancun
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Live Aqua Beach Resort Cancun
Live Aqua Beach Resort Cancun
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8,565 Reviews from our TripAdvisor Community

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There are newer reviews for Live Aqua Beach Resort Cancun
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Showing 6,750: English reviews
Reading, United Kingdom
Reviewed 26 August 2015

There are not many places that you go to that you really do believe that you could a) not leave yet OR b) return ASAP. Live Aqua hits the mark on so many spots but for the distance to travel from the UK it is absolutely worth it. You WILL NOT experience the care, attention and service levels that you...

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Helpful?
9Thank Fonzie72
Alfredo S, General Manager at Live Aqua Beach Resort Cancun, responded to this review

Thank you for speaking so highly of our service and the quality of experience we offer to our guests, we are completely honored to receive such positive feedback and read that your first visit to Live Aqua Cancun was enjoyable and exceeded your expectations. It was a pleasure to make your stay so memorable, as we always try to impress...

Bothell
Reviewed 25 August 2015

Let me preface-I prefer Maui. My fiancé asked me to give Cancun a try so I did. If you can afford Hawaii-Go there instead. If not. Well...here you go. Mexico has a different vibe then Hawaii that is for sure. Best way to describe-missing a heart. Vegas on sand feel to it. I have been to Ft Lauderdale and Miami-So...

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5Thank Dawn C
Alfredo S, General Manager at Live Aqua Beach Resort Cancun, responded to this review

Thank you for taking the time to share your recent experience at Live Aqua Cancun. It is my regret to read that we were not able to achieve your complete satisfaction, and although many travelers find Live Aqua Cancun their favorite relaxing getaway, I do understand that the concept of our hotel does not suit your kind of lifestyle. We...

Reviewed 25 August 2015 via mobile

Great vacation at Live Aqua the service the food the ambiance was just totally incredible I was also impress with the gym better than most hotel equipment wise and space and also very clean the spa was amazing we got 2 massages during our week stay the sea corner had great tasting sea food MB Resturant was great sushi was...

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3Thank Geeman3
Mexico City, Mexico
Reviewed 25 August 2015

Cancun is one of the best places in the world, but staying at the Live Aqua made our days here much more amazing and enjoyable. The hotel has great facilitites; the rooms are very comfortable - from the door to the balcony. The staff is very attentive; when you arrived you feel so welcomed. They are tuned at all the...

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5Thank Andrés A
Alfredo S, General Manager at Live Aqua Beach Resort Cancun, responded to this review

We are completely honored to read that your visit to Live Aqua Cancun was more than enjoyable and lived up to your expectations. We truly appreciate all the positive remarks about our resort and especially about the service, it’s very motivating to see our hard work reflected in your comments. We will be looking forward to your next visit. Sincerely,...

Williamsville, New York
Reviewed 24 August 2015

We arrived at Live aqua on the 15th for our honeymoon and from the moment we walked in the door the service was outstanding. Our room was not ready yet (we got there early, and did not expect it to be) but they gave us our welcome package which included someone sitting down with us (Sandra) to go over the...

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6Thank Joe P
Green Brook, New Jersey
Reviewed 24 August 2015

Just returned from a 5 night stay. Staff is fantastic, very attentive, Mauricio at breakfast buffet, Kevin at poolside, Edwardo at Siete, Luis at MB, these guys are hard workers and make EVERY attempt to make sure you FEEL well taken care of. Live Aqua meets the expectations of a five star hotel. Clean, hospitable, beautiful grounds. The food was...

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5Thank 13MSNJ
Reviewed 24 August 2015

This place is incredible and it's really what YOU make it. I don't mean to bust anyone's chops here but if you're boring, you'll be bored but otherwise, this place is far from boring. My husband and I enjoyed the resort so much for our honeymoon. It was relaxing, romantic and fun - not to mention beautiful beyond belief. The...

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6Thank Sopo913
London, UK
Reviewed 24 August 2015

We spent 10 nights at the resort in April. Upon opening my safe, I find that 1000 euro and $500 were missing. I alerted the front desk who sent in the 'security team'. They filled out a bunch of forms and promised to be in touch. They said they had CCTV and were sure a maid was responsible and would...

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33Thank London_UKSam
Alfredo S, General Manager at Live Aqua Beach Resort Cancun, responded to this review

Thank you for your recent TripAdvisor review, I would like to apologize for the considerable distress and anxiety that this situation has clearly caused you. I assure you, we take these matters very seriously and after thoroughly investigating, no conclusion has been found in this case. I would like to once again make it clear that security matters are taken...

Huntington Beach
Reviewed 23 August 2015

We stayed a week at Live Aqua and this is the best all inclusive I've stayed in. Everything was top notch including the service, room and food. All the details were in place, including putting a tote bag for the beach in every room. When we checked in, we were a little frustrated because there were not rooms next door...

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8Thank hbtravels
Los Angeles, California
Reviewed 22 August 2015

Room was great , cleaned everyday, and the view from our balcony was perfect. Food, restaurants, pools, and all the support staff were great too. Couldn't have had a better time. From the time we walked in we were spoiled and had staff paying attention to whatever little thing we wanted.

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5Thank Jeff_n_Margo
Alfredo S, General Manager at Live Aqua Beach Resort Cancun, responded to this review

Thank you very much for sharing your views on Live Aqua Cancún, it is very rewarding to read that the Resort's qualities and service provided have provided such a lasting impression. We would love to have you back, so you can experience once again the magic that we pride ourselves on. Warm Greetings, Alfredo Santamaría General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Beachfront
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Live Aqua Cancun, a welcoming place, where being is the first part of feeling. Your senses work together. It's a prism of colors, eclectic rhythms, and seductive details. Enjoy the fusion of idyllic days and energizing nights. It is a monument to your arrival to this Cancun Spa Resort. This sophisticated beachfront resort lies along white sand beaches, across the street from La Isla Shopping Mall and walking distance from some of the best restaurants and shopping malls in the city. Exotic drinks, barefoot luxury and activities overlooking the resort's 8 infinity pools are just part of the exquisite details within our All Inclusive concept. Music worships you at every step, with changes in rhythms that match the emotions you feel and the space around you. The sound is never the same, but always relaxing, exciting and harmonic. Arriving, leaving, just belonging makes you sigh with peace. The Aqua aroma seeps into every nook and cranny up to the sky, down to the sea. Return to yourself. ... more   less 

Additional Information about Live Aqua Beach Resort Cancun

Address: Boulevard Kukulcan km 12.5 | Zona Hotelera, Cancun 77500, Mexico (Formerly Live Aqua Cancun All Inclusive)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €345 - €711 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Live Aqua Beach Resort Cancun 4.5*
Number of rooms: 371
Reservation Options:
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Also Known As:
Live Aqua Cancun All Inclusive Hotel Cancun
Cancun Aqua Hotel
Aqua Hotel Cancun
Fiesta Americana Grand Aqua
Hotel Style:
#4 Romantic Hotel in Cancun
#4 Business Hotel in Cancun
#7 Spa Hotel in Cancun
#7 On the Beach Hotel in Cancun
#7 Top resorts Hotel in Cancun
#7 Luxury Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Live Aqua Beach Resort Cancun staff and other travellers.
928 questions
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New York City, New York
1 month ago

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Questions? Get answers from Live Aqua Beach Resort Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We upgraded and it was worth the $”
  • View of the lagoon from the Aqua Club 5th floor
  • A little zen gong in the room
 of 5 bubbles Nikons2010, 27 Mar 2017 | Read review
“Higher floor for the view. Relatively quiet hotel, too.”
 of 5 bubbles m3girl, 27 Mar 2017 | Read review
“The elevators are quiet, so don't let that worry you.”
  • First floor, ocean view.
 of 5 bubbles eyehep, 26 Mar 2017 | Read review
“Upgrade! If you book through costco.. get something other than garden view or you might have a view of the bushes like we did.”
 of 5 bubbles luvthebeach679, 26 Mar 2017 | Read review
“High enough that you have an ocean view.”
 of 5 bubbles nebrtravelor, 26 Mar 2017 | Read review
5 of 5