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Gran Caribe Resort

Bookit.comUS$282*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$502*
US$282*
Great Deal
US$328*
US$318*
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Gran Caribe Resort
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7,986 Reviews from our TripAdvisor Community

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Showing 5,868: English reviews
Saint Charles, Missouri
Reviewed 12 September 2011

This is a beautiful hotel and family oriented. BUT, if you act the least interested in upgrading or using the concierge for anything then they try really hard to sell you on their vacation plan which they insist isn't a time share. Other than that, this is a lovely spot in Cancun, with reasonable foot, good service and lots for...

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Helpful?
1Thank Zoe_Lover823
Matias K, Director General at Gran Caribe Resort, responded to this review

Thank you for taking the time to review your stay. We are continually evaluating our services to best fit the needs of our guests and your feedback is very valuable. See you soon.

NoVa,VA
Reviewed 12 September 2011

We were 2 adults in our mid-30s, 2 in mid-60s, and 2 kids, 15mo and 35mo. We went to Cancun the week of Labor Day. It was our 1st experience with an AI and I liked it, I liked being able to go and eat at any time and the buffets had plenty of choices. Yes, the food repeated but...

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1Thank sssNoVa_VA
Matias K, Director General at Gran Caribe Resort, responded to this review

First of all thank you very much for allowing us the privilege of hosting you at Gran Caribe Cancun and for taking the time to share your honest and detailed feedback with us. Once again, thank you for your feedback and we sincerely hope you will allow us another opportunity to host you in order to provide you with the...

Burnley
Reviewed 11 September 2011

Me and my boyfriend stayed for two weeks in the Gran Caribe and can honestly say we had the most amazing time ever! On arrival we upgraded to an Ocean View kingsize bed suite, which is well worth doing because waking up to the chrystal clear waters every morning was paradise! Also our room allowed us to watch all the...

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Thank lucylooBurnley
Matias K, Director General at Gran Caribe Resort, responded to this review

We appreciate your comments and the time you took to describe your stay, our best reward is our guest satisfaction. That keeps us training to be better every day We are looking forward to see you again.

Los Angeles, California
Reviewed 10 September 2011

Gran Caribe Real (Stayed 8/30/11-9/6/11) Pros: Beautiful Building, Nice Lobby, Great Rooms, Killer View (we paid for an upgraded Ocean Front Junior Suite-it had a king size bed with a pop out room in front attached but down 2 steps with a couch that opened up to a twin bed-be careful as every time the maid made the bed they...

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3Thank CarolAnneSP
Matias K, Director General at Gran Caribe Resort, responded to this review

It was a pleasure to welcome you to Gran CaribeCancun and we very much appreciate you taking the time to share your lovely review with us. Thank you once again for your feedback and please know we are very much looking forward to hosting you again in the near future.

London, United Kingdom
Reviewed 9 September 2011

My family and i have only just returned from this hotel and i can honestly say it quite possibly is the best place on earth!! I cant sing its praises high enough and really cannot understand how some people can leave negative reviews!! ill break my review down HOTEL: the hotel is absolutly stunning, very fresh and modern feel to...

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12Thank muppetry
Matias K, Director General at Gran Caribe Resort, responded to this review

We would like to thank you for choosing our resort as your host on your recent gateway to Cancun. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We sincerely look forward to welcome you back on a future occasion

Liverpool, United Kingdom
Reviewed 6 September 2011

My husband, myself and our 2 teenage daughters stayed here for my husbands 40th birthday.We have been to Cancun 3 times and stayed at the Crowne Paradise and the Great Parnassus on our previous visits. We arrived 11th August for 2 weeks and I can honestly say that by the end of the first night my thoughts were how many...

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3Thank shazhxmsncom
Matias K, Director General at Gran Caribe Resort, responded to this review

Thanks you for leaving your stay feedback; it helps us improve our services. We hope you will give us another chance to show you the “Grand” experience as it should be.

Cardiff, United Kingdom
Reviewed 4 September 2011

We travelled to the Gran Caribe 20th August for 2 weeks, so only came home today. I never leave reviews, but after reading some of the bad ones on here, I felt that I had to, as I was so put off by them before going. This is without a doubt, one of the best hotels I have ever stayed...

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2Thank WelshSally
Matias K, Director General at Gran Caribe Resort, responded to this review

First of all thank you very much for writing this detailed review about your stay at Gran Caribe Cancun! We thank you for staying with us. We look forward to seeing you again!

Newcastle, United Kingdom
Reviewed 3 September 2011

what a holiday what a hotel food is class reps are brilliant jio, omar, little pea, hermando, josie, felicia, linda, pedro, and all the rest of the gang trips are expensive through first choice check best days rate before booking anything tips are part of there wage just tip 20 pesos every so often they are happy and it makes...

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Helpful?
3Thank primarypaul
Matias K, Director General at Gran Caribe Resort, responded to this review

Thank you for your brief yet encouraging review about your past stay. Our associates strive to provide excellence in service and we are proud to read we were able to meet your expectations throughout your visit at Gran Caribe Cancun. Once more, thank you and we hope to have the privilege of hosting you again in the near future.

Durham, United Kingdom
Reviewed 3 September 2011

We have just returned from our fortnight's stay in this hotel and we have had a fantastic time. I'd just like to point out that I don't normally leave reviews, but I had read some for this hotel that weren't that great and I want other people to know that we experienced no problems at all. From check-in to check-out,...

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4Thank donnaleecook
Matias K, Director General at Gran Caribe Resort, responded to this review

Great review!! Hope to have the opportunity to have you with us again in the near future. Best regards

england
Reviewed 3 September 2011

I have been to gran caribe now 3 times. I really dont understand how people have a bad word to say about it, the place is so clean tidy. the staff just cant do enought for you. everyone is so friendly. I have loved everymintue of it. We stayed for 21 nights! Alejandro one of the waiters for around the...

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Helpful?
3Thank fae1805
Matias K, Director General at Gran Caribe Resort, responded to this review

Thank you very much for taking the time to share your experiences with us. It is very gratifying to read how much we exceed you expectations I look forward to welcoming you in another paradisiacal getaway and create many more memorable experiences!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
On a beautiful stretch of pristine white sands in the heart of Cancun's famous Hotel Zone stands the spectacular Gran Caribe Resort, welcoming couples, families, friends, and colleagues to relish all-inclusive luxuries, enjoy genuine hospitality, and explore the region's cultural heritage and vibrant entertainment district. ... more   less 

Additional Information about Gran Caribe Resort

Address: Blvd. Kukulkan, Km 11.5 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €200 - €509 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Caribe Resort 4*
Number of rooms: 470
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Hotwire, TravelUp, Hotels.com, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your Gran Caribe Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Caribe Real Cancun
Caribe Real Resort Spa
Gran Caribe Cancun
Gran Caribe Real Resort & Spa
Cancun Gran Caribe Real Resort
Gran Caribe Real Hotel
Hotel Style:
#23 Spa Hotel in Cancun
#24 Business Hotel in Cancun
#25 Family Hotel in Cancun
#27 Top resorts Hotel in Cancun
#28 Romantic Hotel in Cancun
#28 Luxury Hotel in Cancun
#29 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Gran Caribe Resort staff and other travellers.
774 questions
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Australia
Dublin, Ireland
2 months ago
Preston, United Kingdom
3 months ago

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Questions? Get answers from Gran Caribe Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room at the end of the hall - very quiet!”
chrismeisel2017, 23 May 2017 | Read review
“Lagoon side is quietier”
CoachHolland, 20 May 2017 | Read review
“Pay the extra for the "Gran" suite!”
attymbuck, 18 May 2017 | Read review
“We had ocean view. Was a great room.”
angier197, 15 May 2017 | Read review
“See room before unpacking like all hotels”
713kevinb, 9 May 2017 | Read review
5 of 5
Bookit.com
US$282* /night
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Booking.comUS$328
Hotwire.comUS$318
AMOMAUS$502
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Prices are for 1 room, 2 adults
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