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    Gran Caribe Resort

    Blvd. Kukulkan, Km 11.5 | Zona Hotelera, Cancun 77509, Mexico
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    1/1/2018 2/1/2018
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    US$588
    US$456
    SAVE US$132
    US$588
    Traveller (7244)
    Pool & Beach (1692)
    Room & Suite (1292)
    Overview
    • Excellent52%
    • Very good28%
    • Average10%
    • Poor5%
    • Terrible5%
    Travellers talk about
    “sunset grill” (554 reviews)
    “il pescatore” (161 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    1 Jan2 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (8,478)
    There are newer reviews for Gran Caribe Resort
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    21 - 25 of 6,143 reviews

    Reviewed 3 weeks ago

    Check-in was great. Took about 15 minutes which I thought was a little long but they kept bringing us drinks while we waited which was awesome. The hotel itself was very nice, however, there was a lot of construction going on throughout the entire hotel....More

    2  Thank Brian M
    Response from Matias K, General Manager at Gran Caribe ResortResponded 2 weeks ago

    Dear Brian M, Thank you for being our guest and for sharing your comments with us. I apologize for not exceeding your expectations. Gran Caribe Cancun is, as you noticed, working on some refurbishments and upgrades. We try to ensure that we minimize the disruption...More

    Reviewed 3 weeks ago via mobile

    Just returned from Annual T-Day week at this resort. Just me and my 7 year old daughter this year. We had a great time. Staff is fantastic, especially the entertainment team Sara and Fabio and Ana at the kids club is a star. Yes, the...More

    Thank WorldTraveler1976
    Response from Matias K, General Manager at Gran Caribe ResortResponded 3 weeks ago

    Dear WorldTraveler1976, Thank you for your writing about your stay at Gran Caribe Cancun, we are glad you had a pleasant vacation overall. I am grateful to read that you liked the great service provided to you by our entertainment staff and OKI Kids Club...More

    Reviewed 3 weeks ago via mobile

    Just wanted to say thank you, to the entertainment group: Sara, Chris, Fabio, Roger, Ahier (hope I spelled right), the Djs for making our staying there full of fun activities, both for us as adults and for our kids!! Also the ballet group, what an...More

    1  Thank Alex Q
    Response from Matias K, General Manager at Gran Caribe ResortResponded 3 weeks ago

    Dear Alex Q, It was a pleasure to welcome you to Gran Caribe Cancun, and we want to thank you for these kind words regarding your recent stay. We are pleased to read that we exceeded your expectations with our entertainment, and the service provided...More

    Reviewed 3 weeks ago

    From the moment we arrived to Gran Caribe Resort, my friends and I were welcomed with drinks and smiles from the staff. We were there for a wedding so there was plenty to get done in a short period of time, so having someone like...More

    Thank Tania M
    Response from Matias K, General Manager at Gran Caribe ResortResponded 3 weeks ago

    Dear Tania M, Thank you for taking the time to write about your recent stay at Gran Caribe Cancun. We are delighted to read that the experience exceeded your expectations. It is pleasing to learn that the service provided by Christy and Edith was outstanding....More

    Reviewed 3 weeks ago via mobile

    While I am a member of this resort I haven’t been to it in over 5 years. I went back and it was under construction which some of the restaurants closed which was disappointing. They no longer take reservations for the restaurants which makes it...More

    Thank Joanna C
    Response from Matias K, General Manager at Gran Caribe ResortResponded 3 weeks ago

    Dear Joanna C, We are grateful that we had the opportunity to host you again during your recent visit, and are much obliged for your feedback. We are sad to hear we didn't meet your expectations in various aspects of your stay, and we appreciate...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free Internet
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$216 - US$517 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Family Hotel in Cancun
    • #23 Business Hotel in Cancun
    • #26 Spa Hotel in Cancun
    • #28 Top resorts Hotel in Cancun
    • #28 Romantic Hotel in Cancun
    • #30 Luxury Hotel in Cancun
    • #30 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 470
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Hotels.com, Orbitz, Hotwire, Travelocity, HotelsforEveryone, getaroom.com and TripOnline SA so you can book your Gran Caribe Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Gran Caribe Real Cancun ,
    • Caribe Real Resort Spa ,
    • Gran Caribe Cancun ,
    • Gran Caribe Real Resort & Spa ,
    • Cancun Gran Caribe Real Resort ,
    • Gran Caribe Real Hotel
    Add Photo Photos
    Traveller (7244)
    Pool & Beach (1692)
    Room & Suite (1292)
    Dining (584)
    Hotel & Grounds (3993)
    Family and Play Areas (146)
    Bathroom (61)
    Business Centre & Event Rooms (41)
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    Ask a question
    Questions & Answers
    Tara T
    14 December 2017|
    Answer
    Response from Matias K | Property representative |
    Hi Tara, We don't have a swim up bar, but our pool waiters are constantly around the pool providing service. Best regards, Matias K., General Manager
    1
    Vote
    Gompers99
    13 December 2017|
    Answer
    Response from Matias K | Property representative |
    Hi Gompers99, We are doing the final touches, and are expecting those to be done by 15th of December. Best regards.
    0
    Votes
    Room Tips
    "Ask for what you would like, they have everything available"
    Read review
    "don't stay in a room close to the elevator"
    Read review
    "Junior Suites were amazing with the views of Cancun Beach and sea!"
    Read review
    "Try to get a pool view, you'll also get a beach view thrown in,"
    Read review
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