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Panama Jack Resorts Cancun

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Traveller (7952)
Pool & Beach (1772)
Room & Suite (1390)
Overview
  • Excellent54%
  • Very good28%
  • Average9%
  • Poor5%
  • Terrible4%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
All hotel details
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,071)
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6,516 results
Traveller rating
3,170
1,864
703
411
368
Traveller type
Time of year
LanguageEnglish
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3,170
1,864
703
411
368
Show reviews that mention
All reviewssunset grillstayed at the gran caribe realil pescatorecaribe resortmaria's restaurantbig macreal resortlobby barhour snack barocean viewvip loungeentertainment staffmain poolpirate shipkids pooljunior suitetequila volleyball
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1 - 5 of 6,516 reviews
Reviewed yesterday

We were 2 couples that visited Panama Jacks together, my boyfriend and I mid 20s and the other couple mid 40s. Check in was quick we arrived before 3PM and our room was not ready but they kept our luggages and we were able to...More

1  Thank Vickywild
Reviewed 2 days ago via mobile

If you never went to Cancun and stay here you may think it is good but if you have been to Cancun and were at other resorts and then stayed here you will quickly realize that this place is AWFUL!! After my complaints to manager,...More

1  Thank donnastardj
Response from Matias K, General Manager at Panama Jack Resorts CancunResponded yesterday

Dear donnastardj, Thank you for choosing us as your host during your recent vacation, and for sharing your experience with us. Listening to our guests, taking their feedback and implementing change is something we pride ourselves with at Panama Jack Resorts. It helps us give...More

Reviewed 2 days ago

My husband and I recently got married at Panama Jack (previously known as Gran Caribe) in June of 2018. Overall, we had a pleasant experience. I'll break it up into a few categories: Food - food was pretty good, lots of options for vegetarians and...More

Thank Nilamm1
Response from Matias K, General Manager at Panama Jack Resorts CancunResponded yesterday

Dear Nilamm1, It was a pleasure to host you and your family during such an important event, your wedding. I am glad that we managed to exceed your expectations with organization of the event and your stay in general, by providing you and your family...More

Reviewed 4 days ago via mobile

Mom and I spent 5 days here. We loved it!!! Everyone is super friendly, the food is amazing, and we truly felt like home. Javier was our favorite. He was our waiter at one of the restaurants, Casa de Rosa. We went there three times...More

1  Thank cristina c
Response from Matias K, General Manager at Panama Jack Resorts CancunResponded 2 days ago

Dear Christina C, We are grateful that your stay at Panama Jack Resorts Cancun exceeded your expectations. Thank you for your appraisal of the food quality and service provided by our hardworking staff, especially Javier. We will make sure he gets to know about your...More

Reviewed 4 days ago

Describe the service you experienced To start off we traveled in April 5- 11. We also felt like we scored a deal when we booked. When we first walked in I thought wow this place is very nicely upgraded. I liked the decor and the...More

Thank sabinodanielle0305
Response from Matias K, General Manager at Panama Jack Resorts CancunResponded yesterday

Dear sabinodanielle0305, It was truly an honor to welcome you to Panama Jack Resorts Cancun. We wish to thank you for your feedback. It is delighting to learn that you had an wonderful stay, enjoying all that Panama Jack Resorts Cancun has to offer. We...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Restaurant
Room Service
Bar/Lounge
Free Internet
Breakfast included
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Wheelchair Access
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$193 - US$628 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Cancun
#23 Business Hotel in Cancun
#26 Spa Hotel in Cancun
#28 Romantic Hotel in Cancun
#32 Top resorts Hotel in Cancun
#32 Luxury Hotel in Cancun
#34 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$193 - US$628 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Cancun
#23 Business Hotel in Cancun
#26 Spa Hotel in Cancun
#28 Romantic Hotel in Cancun
#32 Top resorts Hotel in Cancun
#32 Luxury Hotel in Cancun
#34 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (7952)
Pool & Beach (1772)
Room & Suite (1390)
Dining (658)
Family and Play Areas (154)
Amenities (56)
Business Centre & Event Rooms (40)
Questions & Answers
Ask a question
Cameron G
14 August 2018|
Answer
Response from Matias K | Property representative |
Hi Cameron, Thanks for reaching out. Our sockets are Type B sockets. All of the rooms come with and USB connection for commodity of charging your phone. Currency used in Cancun is MXN (Mexican Peso) with USD (US... More
-1
Votes
Viktoria P
13 August 2018|
Answer
Response from Matias K | Property representative |
Hi Viktoria, All of our guests have access to all of the bars and restaurants. You can find sushi at our Deck74 restaurant. Best regards, Matias K., General Manager
1
Vote
Dave W
11 August 2018|
Answer
Response from Matias K | Property representative |
Hi Dave, We do have a Sunday Mass, every Sunday at 11AM. Best regards, Matias K., General Manager
1
Vote
Room Tips
"get the villas"
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"Rooms on the first floor are very noisy. Ask for an upper floor."
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"We always get the beach front suit; number 2710. Beautiful view of the beach and easy to get to the main..."
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"Make sure you understand the difference between "Ocean View", "Ocean Front" and..."
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