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Panama Jack Resorts Cancun

Traveller (8206)
Pool & Beach (1791)
Room & Suite (1423)
Blvd. Kukulkan, Km 11.5 Zona Hotelera, Cancun 77509 Mexico See on map
Free Internet
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
4 Star accommodation
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28 Oct29 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,266)
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All reviews sunset grill stayed at the gran caribe real il pescatore caribe resort maria's restaurant big mac real resort lobby bar hour snack bar ocean view vip lounge entertainment staff pirate ship main pool kids pool junior suite tequila volleyball
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1 - 5 of 6,602 reviews
Reviewed yesterday via mobile

The entertainment staff, especially Denisse and Norbert are extremely fun. They work super hard to provide guests with constant activities throughout the day. They are very friendly and made my holiday super enjoyable. Make sure to get involved during your stay!!

Thank Ericham97
Reviewed 2 days ago

I had a wonderfully soothing and refreshing facial today by Yared. She was so gentle and kind. The products felt clean and moisturizing especially after traveling and being in the sun. One product was like a pineapple cream, such a yummy fragrance and her facial...More

1  Thank designndv
Response from Matias K, General Manager at Panama Jack Resorts CancunResponded yesterday

Dear designndv, It was our pleasure to welcome you to Panama Jack Resorts Cancun. We are grateful to read that we managed to exceed your expectations, especially with the service provided by our Yared in our Aura Spa.. We hope to host you again soon....More

Reviewed 2 days ago via mobile

Trip was absolutely amazing. I would definitely revisit. Rooms are extremely comfortable and clean. Great food, staff and entertaining. I didn’t know anything about the resort until I checked in. Was just tagging along with friends and just showed up. Was absolutely amazing!! You’ll love...More

1  Thank vch105
Response from Matias K, General Manager at Panama Jack Resorts CancunResponded yesterday

Dear vch105, It was an honor to host you, and we are grateful to receive your detailed feedback. We are all dedicated to provide a unique, excellent service to each of our guests, and I am satisfied to read that we managed to do just...More

Reviewed 2 days ago via mobile

While at the Panama Jack Resort I visited the Aura spa twice and received two incredible massages and a wonderful facial by Aracelli. She listened to what I needed and gave a very thorough service. I also received a lovely mani/pedi by Ruth. They were...More

1  Thank Danielle W
Response from Matias K, General Manager at Panama Jack Resorts CancunResponded yesterday

Dear Danielle, Thank you for being our guest, and for letting us know how much you enjoyed your recent vacation. It is satisfying to read that you liked the excellent service provided by our Aura Spa staff. We will make sure that Aracelli and Ruth...More

Reviewed 3 days ago via mobile

We stayed here for 4 nights and the hotel was nice and the staff was wonderful. Pool- The main pool is fabulous, but the kids pool is so dangerous! The circular stairs to get up to the slide is a death trap; moldy, dark, slippery,...More

1  Thank TIFFANYH635
Response from Matias K, General Manager at Panama Jack Resorts CancunResponded 2 days ago

Dear Tiffanyh635, Allow me to thank you for taking the time to write your review. I deeply regret missing the opportunity to offer you the Panama Jack experience that you anticipated. I am truly sorry to learn we were unable to exceed your expectations with...More

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Smack center in Cancun’s legendary Hotel Zone, all-inclusive and family-friendly Panama Jack Resorts Cancun is a picture-perfect escape packed with unlimited fun in the sun for guests of all ages. With sun-kissed swimming pools and fun daily doings ranging from beachfront yoga to culinary classes and live music, each carefree day promises new adventures and unexpected delights.

Hotel Amenities
Hotel class
Awards & Recognition
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
US$189 - US$497 (Based on Average Rates for a Standard Room)
Formerly known as
Gran Caribe Cancun
Also Known As
gran caribe real cancuncaribe real resort spagran caribe cancungran caribe real resort & spacancun gran caribe real resortgran caribe real hotel
MexicoYucatan PeninsulaQuintana RooCancun
Traveller (8,206)
Pool & Beach (1,791)
Room & Suite (1,423)
Dining (676)
Family and Play Areas (151)
Amenities (56)
Business Centre & Event Rooms (43)
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Questions & Answers
Ask a question
17 October 2018|
Response from Matias K | Property representative |
Hi okieduo, Yes, there is a full set of bathroom amenities, including shampoo and shower gel. Best regards, Matias K., General Manager
Ethan Homin K
15 October 2018|
Response from Matias K | Property representative |
Hi Ethan, All of our restaurants have been remodeled, with exception of our Mexican restaurants that is under renovation now, and it should be open by December. Best regards, Matias K., General Manager
Branden J
15 October 2018|
Response from Matias K | Property representative |
Hi Branden, It all depends on how many people the reservation was made. Please contact our concierge so she can help you by revising your reservation: gabriela.leon@playaresorts. com (please delete the space before... More
Room Tips
"Ocean view is wonderful, the sea is turquoise."
2 days ago
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"Overlooking the beach would be nice"
3 days ago
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"Ask if a construction going on and if your room is near of the construction and what is included with your..."
3 days ago
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"The upgrade to the Jr. Suite Ocean Front room was worth it - if it is in your budget."
1 week ago
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