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Panama Jack Resorts Cancun

Traveller (8433)
Pool & Beach (1803)
Room & Suite (1429)
Overview
Blvd. Kukulkan, Km 11.5 Zona Hotelera, Cancun 77509 Mexico See on map
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,428)
Filter reviews
6,686 results
Traveller rating
3,277
1,912
713
413
371
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LanguageEnglish
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3,277
1,912
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371
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All reviews sunset grill il pescatore caribe resort maria's restaurant gran caribe real big mac real resort lobby bar hour snack bar vip lounge ocean view entertainment staff pirate ship main pool kids pool tequila volleyball junior suite
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1 - 5 of 6,686 reviews
Reviewed yesterday via mobile

This was our second visit to this resort, first time it was under the Real club banner. There were 9 of us this time on vacation. So I’ll start off the pluses first. The staff in general are very pleasant and accommodating. Upon our arrival...More

Date of stay: December 2018
Thank J9574DCalanb
Reviewed yesterday

GOOD -Charming decor, small property & grounds but they make the most of it -Very clean, ex - staff continually mopped common areas multiple times a day to remove sand guests tracked in. Rooms were also immaculate -Great service, staff is absolutely lovely in every...More

Date of stay: December 2018
Thank Thriftstorecashmere
Response from 498matiask, General Manager at Panama Jack Resorts CancunResponded yesterday

Dear Thriftstorecashmere, Allow me to thank you for taking the time to write your review. I deeply regret missing the opportunity to offer you the experience that you anticipated. We are truly sorry to learn we were unable to exceed your expectations in general. Allow...More

Reviewed 2 days ago via mobile

Rented a couple of rooms for 3 nights each. First, I cannot believe it took me almost an hour to be in front of the receptionist to start check in process. After that long and terrible wait, front desk people told me "sorry but your...More

Date of stay: December 2018
Thank L3026VToscarm
Response from 498matiask, General Manager at Panama Jack Resorts CancunResponded yesterday

Dear Oscar, Thank you for taking your time to write about your recent stay at Panama Jack Resorts Cancun. We are truly sorry that your experience was not as you expected it to be. We work hard in order to exceed our guests expectations in...More

Reviewed 2 days ago via mobile

My experience here with the Real Club offered me a very reasonable travel club package that I recommend to my friends and family. The lady Ms. Norma was excellent treating me very well. The agent Mr. Roberto was very honest up front and well informed...More

Date of stay: December 2018
Thank gracias6751
Response from 498matiask, General Manager at Panama Jack Resorts CancunResponded yesterday

Dear Barbara, It was our pleasure to host you here at Panama Jack Resorts Cancun. We are delighted to read that you enjoyed your recent stay with us. We hope to get the chance to host you again in the near future. Best regards, Matias...More

Reviewed 2 days ago via mobile

Great service from Real Club. I like the program and it is very affordable. No pressure from staff and great benefits! I like everything about this place and the people are very friendly. I would recommend this to family and friendsMore

Date of stay: December 2018
Thank Jacquelyn C
Response from 498matiask, General Manager at Panama Jack Resorts CancunResponded yesterday

Dear Jacquelyn, It was a pleasure to welcome you to Panama Jack Resorts Cancun. We are much obliged to receive such a positive comment, and to know that we were able to fully exceed your expectations. It would be an honor to welcome you back...More

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About
Description
Smack center in Cancun’s legendary Hotel Zone, all-inclusive and family-friendly Panama Jack Resorts Cancun is a picture-perfect escape packed with unlimited fun in the sun for guests of all ages. With More sun-kissed swimming pools and fun daily doings ranging from beachfront yoga to culinary classes and live music, each carefree day promises new adventures and unexpected delights. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Restaurant
Room Service
Bar/Lounge
Free Internet
Breakfast included
Spa
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Wheelchair Access
Free High Speed Internet (WiFi)
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
,
Spa
,
Luxury
,
Romantic
,
Top resorts Hotels
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
,
Spa
,
Luxury
,
Romantic
,
Top resorts Hotels
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
470
Price range
US$198 - US$565 (Based on Average Rates for a Standard Room)
Formerly known as
Gran Caribe Cancun
Also Known As
Gran Caribe Real Cancun
,
Caribe Real Resort Spa
,
Gran Caribe Cancun
,
Gran Caribe Real Resort & Spa
,
Cancun Gran Caribe Real Resort
,
Gran Caribe Real Hotel
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
,
Spa
,
Luxury
,
Romantic
,
Top resorts Hotels
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
470
Price range
US$198 - US$565 (Based on Average Rates for a Standard Room)
Formerly known as
Gran Caribe Cancun
Also Known As
Gran Caribe Real Cancun
,
Caribe Real Resort Spa
,
Gran Caribe Cancun
,
Gran Caribe Real Resort & Spa
,
Cancun Gran Caribe Real Resort
,
Gran Caribe Real Hotel
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Photos
Traveller (8,433)
Pool & Beach (1,803)
Room & Suite (1,429)
Dining (681)
Family and Play Areas (153)
Amenities (56)
Business Centre & Event Rooms (43)
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Questions & Answers
Ask a question
Barry C
7 December 2018|
Answer
Response from 498matiask | Property representative |
Hi Barry, Although Mexican Pesos are an official currency, USD is widely accepted in Cancun. Best regards, Matias K., General Manager
0
Votes
Shakara A
4 December 2018|
AnswerShow all 2 answers
Response from J9574DCalanb | Reviewed this property |
Every resort has an activity centre. I believe the only place where you will be riding ATVs is if you book an excursion (at the resort) off the resort.
0
Votes
Lorenzo-de-Canada
1 December 2018|
AnswerShow all 2 answers
Response from J9574DCalanb | Reviewed this property |
It’s there local beer along with a light version
0
Votes
Room Tips
"Good family resort; Nice main pool; Good activities; Great views; Turtle hatching"
TL_Yanks23
2 weeks ago
Read review
"Swim-up infinity pool room was fun"
TADallas
2 weeks ago
Read review
"The junior family suite is too small for a family of 5. The stairs are dangerous for children under 2 years..."
jackiesX9386IU
3 weeks ago
Read review
"if getting a seaview room ask for a corner room"
ClaireM591
4 weeks ago
Read review
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