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GR Solaris Cancun

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#33 of 181 Hotels in Cancun
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GR Solaris Cancun
GR Solaris Cancun
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4,430 Reviews from our TripAdvisor Community

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There are newer reviews for GR Solaris Cancun
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Showing 3,691: English reviews
Kansas City, Kansas
Reviewed 6 days ago NEW

This was our second time visiting Cancun.We travel a lot. We stayed at a different resort last year for our wedding. This time it was our one year anniversary. We found a great deal and booked at the last minute. As soon as we landed at Cancun's airport someone tracked us down, meanwhile we were thinking they were part of...

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Helpful?
2Thank Crystal B
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear Crystal B: First of all, we appreciate your review, but more than anything we really regret and apologize regarding the experience you had with the concierge services during your stay. We want to emphasize that we dissaprove those kind of attitudes at GR Solaris. On the other hand, We like to inform you that we do make an invitation...

Long Beach, California
Reviewed 6 days ago NEW

This was our second time at this location, we all had a great time. Also, we got to meet other guests that were repeat visitors who had nothing but good things to say about this place, some have been coming for 10 to 15 years. The entertainment staff definitely made us feel welcomed and happy to see us back. Marco...

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Helpful?
1Thank sk2flores
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear sk2flores: First of all, we appreciate your review on TripAdvisor, also it is always great to hear that our guests enjoy themselves during their stay, especially when it is their second time at GR Solaris. On the other part, we are glad you liked the services from the staff; it is one of the highlights of the Solaris family:...

Ashburn, Virginia
Reviewed 1 week ago

This hotel is a great value if your looking to get away. The food and service was above average for a smaller hotel, while the rooms need a little updating. Their gym was a little small and some of the equipment was not in good working order.

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Helpful?
Thank TERRY D
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear TERRY D: We really appreciate your time by sharing your acknowledgments and remarks where we can improve for the benefit of our dear guests, also we are grateful for the opportunity of having been your host in Cancun and we look forward to see you soon for another memorable experience. Best regards from Cancun! Hoteles Solaris de México, ^P

Tulsa, Oklahoma
Reviewed 1 week ago

Went here for spring break & i would say it is definitely a spring break atmosphere! If you are looking for a cheap hotel for spring break, this is it. However, you get what you pay for. The food was average, actually was dying to get back to the United States because the food was just okay. The second thing...

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Helpful?
Thank hannahmckown
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear Hannahmckown: First of all, we appreciate your review on TripAdvisor. On the other hand, we regret not having met your expectations, but all your comments are fully considered in order to improve our range of services and facilities. By last, we can assure you that this is not the typical Solaris experience. Sincerely yours: Hoteles Solaris de México, ^P

Nashport, Ohio
Reviewed 1 week ago

Hubby and I spent a quick weekend getaway here. The pool and beach area are nice. There were plenty of lounge chairs on the beach. Food was average. I've had better at an all inclusive and I've had much worse. Things were clean but rooms were a little dated. Your not spending much time inside anyways so not really an...

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Helpful?
1Thank annie7273
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear Annie7273: We are happy your overall experience was good and have felt an exceptional service from all the staff. Also thank you for taking your time in writing your review on TripAdvisor. By last, we are grateful for the opportunity of having been your host in Cancun and we are looking forward to see you soon for another memorable...

Reviewed 1 week ago

Planned this trip as a last-minute Spring Break getaway to take my 10 year old son. The resort is very good. It's not huge, but perfect for relaxing and for kids to enjoy. Rooms were clean and comfortable, the staff was friendly and helpful. The entertainment staff always had activities by the pool. The beach was very nice too although...

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Helpful?
Thank Nayroby G
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear Nayroby G: First of all, we are glad and grateful for the opportunity of having been your host in Cancun as well as for your time by sharing your experience on TripAdvisor. Regarding the service, it is an honor to read how our staff members did everything in their hands to assure you a memorable experience. On the other...

Akron, Ohio
Reviewed 1 week ago via mobile

My husband and I had the best time at your resort! The entertainment staff was amazing and we are already planning on coming over Christmas time! What is the weather like? Temp of Ocean and are the pools heated? We definitely want the same room we had 8730....we love you so all so much and made are Spring Break wonderful....

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Helpful?
Thank Cary K
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear Josh Chrapowicki and Cary Keener: First of all, we are grateful for your lovely review full of acknowledgments on TripAdvisor. On the other part, we are glad you liked the services from the staff; it is one of the highlights of the Solaris family: to offer an exceptional service to every single one of our guests. Regarding the same...

New York City, New York
Reviewed 1 week ago

First I want to start by saying me, my husband and two children (4 and 6) had a wonderful vacation here. The things we loved, we loved and the things we didn't we didn't. The hotel and pools are clean with beautiful views. We used the spas and played tennis all great. My kids went to the kids club every...

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Helpful?
Thank qdp86
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear qdp86: First of all, we really appreciate your acknowledgments on TripAdvisor and especially that you had an overall nice vacation with us. Also we greatly appreciate the remarks you mentioned, they certainly help us improve in order to satisfy the expectations of our future guests the best way possible. By last, we offer our apologies for the inconveniences that...

Reviewed 1 week ago via mobile

Worth every penny! I was very impressed with the food in every restaurant! Drinks are served in small glasses but you can order as many as you want! Rooms can be upgraded but still comfortable with a very nice view of the ocean! The staff is simply amazing and very welcoming! Bring lots of singles to tip staff!

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Helpful?
Thank Maripaz R
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear Maripaz R: We appreciate your time by sharing your remarks and acknowledgments on TripAdvisor as well as the opportunity of having been your host in Cancun. We are glad that you enjoyed your stay at GR Solaris and we look forward to welcome you back soon for another amazing vacation full of #SolarisPassion! Best regards from sunny Cancun! Hoteles...

Denver, Colorado
Reviewed 2 weeks ago

We had a great time there. The service people were extremely nice and helpful. The room was good and updated. We were lucky to have an ocean view room. The food was ok. We were not impressed that much with the food. The beach is great and swimable. However, I wish they did a better job cleaning the beach from...

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Helpful?
Thank jovanbregu
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear Jovanbregu: First of all, we really appreciate your time by sharing on TripAdvisor your acknowledgments and overall remarks. Regarding the dead sea weed, every morning at 6:00 am a tractor pulls all the sea weed and the housekeeping department rakes the remnant. Nevertheless there are seasons in which the arrival of seaweed is to much. By last, we apologize...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
GR Solaris Cancun is an all inclusive beachfront resort that offers a range of facilities and a full slate of activities daily. Guests have access to two swimming pools, a spa tub, a 22.5-Meter (74-foot) stretch of beach, and a fitness center. The hotel also has a marina, where non-motorized water sports, tennis courts, and a volleyball court are available. Other amenities include concierge services, a spa, a hair salon, and laundry facilities (no dry cleaning services). Business amenities include meeting rooms, banquet facilities, event catering, a ballroom, and business center with Internet access (surcharge for all). Three restaurants, two snack bars, and two bars are on site. Room service is available 24 hours a day. NEW Wall climbing and mini cinema Solaris. ... more   less 

Additional Information about GR Solaris Cancun

Address: Boulevard Kukulkan Lote 59 2 Etapa, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €211 - €344 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — GR Solaris Cancun 4*
Number of rooms: 306
Reservation Options:
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Also Known As:
Gr Solaris Cancun Hotel Cancun
Solaris Cancun
Grand Solaris Cancun
Gr Solaris Hotel Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Mexico
Grand Royal Solaris Cancun
Hotel Style:
#27 Spa Hotel in Cancun
#29 Top resorts Hotel in Cancun
#30 Business Hotel in Cancun
#30 Luxury Hotel in Cancun
#31 On the Beach Hotel in Cancun
#34 Family Hotel in Cancun
#37 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from GR Solaris Cancun staff and other travellers.
396 questions
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4 months ago

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Questions? Get answers from GR Solaris Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ocean view rooms!”
isabellad902, 24 Apr 2017 | Read review
“We upgraded to ocean view and really enjoyed it.”
kdhensley56, 23 Apr 2017 | Read review
“Ask for a double bed, non-smoking, and far away from the elevators. Ocean-view may cost you more.”
SunilR305, 23 Apr 2017 | Read review
“Don't book here.”
979crystalb, 22 Apr 2017 | Read review
“Always ask for Ocean view, that Ocean view is somenthing else,”
sk2flores, 22 Apr 2017 | Read review
5 of 5