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Colonial Cancun Hotel

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1 room 2 adults 0 children
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Colonial Cancun Hotel
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77 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Shaftesbury, United Kingdom
Reviewed 19 December 2010

We only stayed in this hotel for one night. It was ok - the room was relatively clean with an ensuite and a TV. The staff were helpful when we asked them questions. We did have 2 random people come into our room without knocking so I'm not sure what that was about. If you want to stay in downtown...

1Thank underthetropicalsun
Copenhagen, Denmark
Reviewed 2 October 2010

My gf and I stayed here the first nights of our trip this summer to (mexico and belize). The price had gone up since our booking by quite a bit but because we had booked 3-4 months before hand we got it for the price we did then (was really great the receptionist could see that). Anyway, the location is...

Thank Simon L
Pittsburgh, Pennsylvania
Reviewed 19 September 2010

For a Cancun vacation, you can't beat a package deal with airfare and an all-inclusive in the hotel zone. But if you want flexibility to travel to other cities( or countries), like hanging around with more locals than tourists, and don't want to spend the majority of your time at the beach, you may choose to stay at a downtown...

1Thank GuarapoconRon
Reviewed 24 August 2010

Poor service, terrible room, awful location, not even a window, let alone a room with a view!!!

1Thank Slartibartfarst
New York City
Reviewed 24 May 2010

My wife and i stayed there two nights. The room was clean ad the rate was $41.00US. It was just off the main drag. There was no on site restaurant, but there were some on the same street as the hotel. A large park was nearby with many activities and vendors. There was noisy construction going on while we were...

Thank carlOsstnewyOrkcity
Washington DC, District of Columbia
Reviewed 7 May 2009

Hotel seemed nice, the bathroom had a few spots but overall seemed clean until we removed the bed covers. The bed was full of hairs and dirt as if someone had just slept on it. Immediately we went to the lobby and asked for new blankets or another room. The very unpleasant lady said she didn't have any extra clean...

2Thank KNDC3
Reviewed 12 May 2008

We chanced upon this hotel in downtown Cancun while looking for a place to spend our last night there. The location is very good. There is a main square just behind the hotel, which has a ton of food stalls and a very nice, relaxed ambiance. We were there on Mothers Day and they had some sort of a celebration...

Thank vagabondny
Reviewed 27 February 2008

Stayed here on Feb 25th 2008 for 40usd. -mold -no a/c -broken chain lock on door -broken taps -chunky pillows -overall dirty feel and look. -no phone (but there was a phone book???) -no screens on windows (shutter style) -overpriced even at 40$ We had taken a bus from Playa to downtown Cancun for 3.50 usd and then decided to...

Thank luvinmytravel
Reviewed 13 May 2007

I stayed here for only one night, as I had an early morning flight out of Cancun. The rate was quite cheap. The room was simple and clean; had a TV, air-con (loud) and simple bathroom. Since the room was near the back, it was fairly quiet, but dark and dampish. However, as it was cheap, what else could you...

2Thank Mebaka
Reviewed 2 November 2006

Do not stay in this hotel, i stayed there for several days and i could not sleep due to the bars nearby playing live music to three or four in the morning. Not only that, try and get some sleep during the day while the hotel workers are pottering about...forget it. As for the rooms, the walls of some of...

2Thank clarkston

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Hotel & Grounds (3)
Room/Suite (6)
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  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Laundry Service

Additional Information about Colonial Cancun Hotel

Address: Av. Tulipanes 22 | Sm 21, Cancun 77500, Mexico (Formerly Koox Colonial Cancun Hotel)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €43 - €65 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Colonial Cancun Hotel 2.5*
Number of rooms: 46
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Also Known As:
Hotel Colonial Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Colonial Cancun Hotel staff and other travellers.
4 questions
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Questions? Get answers from Colonial Cancun Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a quiet room and check your sheets for freshness”
LAVict0ria, 30 Dec 2016 | Read review
“Third floor”
Deniseleigh123, 11 Sep 2016 | Read review
“Siempre guadar y repectar los clientes y ustedes van a tener un buen negocio. Gracias por tu hospitalidad.”
471scotte, 28 Jun 2016 | Read review
“A downstairs room was very convenient and right next to the pool.”
LAVict0ria, 3 Jan 2016 | Read review
“Ask for a room facing the courtyard.”
fohres, 4 Apr 2014 | Read review
5 of 5