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Hotel Riu Palace Las Americas

#17 of 181 Hotels in Cancun
Certificate of Excellence
12/06/2017 13/06/2017
1 room 2 adults 0 children
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Hotel Riu Palace Las Americas
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6,447 Reviews from our TripAdvisor Community

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Fresno, California
Reviewed yesterday NEWvia mobile

To qualify my opinion, my wife and I travel a lot for both work and pleasure. In fact we have gone through two passports with extra pages over the last 10 years. This is our third trip to Cancun and we've been to Mexico so many times I can't count them all. The food at the resort was mediocre, at...

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Helpful?
1Thank Vanhalenrules
Reviewed 3 days ago NEWvia mobile

great location, decent Restaraunt's,staff and bar areas, 3-pools, The one w/ swim-up bar could be cleaner and staff more attentive towards all the empties all around. We thought it was a5 star. But definitely not. Although very clean it caters to more of a Let's say and this might sound snotty but, a lot of rude and loud guest. Who...

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Helpful?
Thank Dan B
Grenada, Mississippi
Reviewed 3 days ago NEW

Our 2nd time at RIU Palace and will go back for a 3rd ! Extremely clean all over. Fabulous food and wonderful staff. Someone is always around to serve you and treat you like royalty. Special shout-out to Ismael "Smiley" at the buffet, to Moises at Mexican Restaurant and Reuben on our Sunset Cruise. We love you guys and will...

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1Thank ratucker88
Wonder Lake, Illinois
Reviewed 4 days ago NEWvia mobile

All inclusive, very clean, exceptional staff, good food, no reservations needed for restaurants, close to shopping, beautiful powdery white sand beach, clear blue ocean waters. Would definitely return

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Helpful?
1Thank Ron S
Reviewed 4 days ago NEW

Pictures gives this hotel zero justice it is just beautiful the beach was so clear and clean the drinks are non stop!!! FOOD was so good and so much to choose from had a very fun time! The only thing I had a problem with is the SMELL was not awful just wasn't pleasant I am assuming it is the...

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1Thank Floresnik
Reviewed 4 days ago NEWvia mobile

The resort was beautiful and completely spotless. Not a smudge on a window or a spec on the floor. Very hard working and polite staff. Extremely courteous front desk. Restaurant choices weren't easy. All had good food and portions were correct. The only one i wouldn't advise is the Mexican restaurant. The rest were far better.

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1Thank victor c
Reviewed 5 days ago NEWvia mobile

Pros: Some of the stuff was really friendly and attentive. Some of the restaurants are pretty good too, although they do not take reservations. Cons: Security of the hotel, specially in the public areas. They could add security cameras. Location: The hotel is located near discos and bars, but this area can be a bit overwhelming with tons of people...

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Helpful?
1Thank Juan E. V
North Wales, United Kingdom
Reviewed 5 days ago NEWvia mobile

We are at the RPLA as I write this and what an idyllic place it is although a few things had changed but not for the better. We had visited here before the renovation and had no doubt it would still be great. Food, service, cleanliness, pools and staff are so good, nothing is too much trouble for anyone. Plenty...

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2Thank Chezza1960
El Dorado Hills, California
Reviewed 5 days ago NEW

My husband and I stayed here in May 2017. First, let me give you a little personal background so you can put my review into perspective. We live in Northern California. Near the mountains and coast. We have good weather, and very little humidity, We are both 55 years old, and retired. We like good food, but far from foodies....

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2Thank teddyj0
Lincolnshire UK
Reviewed 5 days ago NEW

Absolutely no complaints about the hotel excellent staff,rooms and food. Could not do enough for you from housekeeping, waiters,bar staff waiters round the pools and beach worked so hard and waiters at the bar's only needed to get one drink and the remembered for the next time. Clothes do smell a bit and room feels damp but that's the humidity...

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Helpful?
1Thank Pamela G

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12/06/2017 13/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Breakfast included
  • Dry Cleaning
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
* Located in "Corazone", Cancun resort area * On the beachfront * Complimentary sun loungers on the hotels private beach * 8-storey building * 100 m/325 ft. To Hotel Riu Cancun * 120 m/390 ft. From a shopping centre * 10 km/6.2 Miles from downtown Cancun * 20 km/12.5 Miles from the airport * Credit cards accepted: MasterCard, Visa ... more   less 

Additional Information about Hotel Riu Palace Las Americas

Address: Boulevard Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €244 - €459 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Las Americas 4*
Number of rooms: 372
Reservation Options:
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Also Known As:
Riu Palace Cancun
Cancun Riu Palace
Riu Las Americas Cancun
Hotel Riu Palace Las Americas Cancun
Riu Palace Las Americas Hotel
Las Americas Cancun
Hotel Style:
#14 Romantic Hotel in Cancun
#16 Top resorts Hotel in Cancun
#16 Spa Hotel in Cancun
#17 On the Beach Hotel in Cancun
#17 Luxury Hotel in Cancun
#20 Family Hotel in Cancun
#28 Business Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Las Americas staff and other travellers.
539 questions
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Stratford, Ontario, Canada
10 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room has an ocean view. Can't go wrong.”
ratucker88, 25 May 2017 | Read review
“if you want a beautiful view you want a room on the northside well the back side of the hotel”
Floresnik, 24 May 2017 | Read review
“Sea views are wonderful”
PamelaG146, 23 May 2017 | Read review
“Upgrade to Oceanview, it's beautiful”
rg007_MI, 23 May 2017 | Read review
“Insist on ocean front if you want to see the ocean”
lionfan, 21 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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