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All reviews market grill royal service mole blue agave family concierge bali beds avenue bar naos restaurant yhi spa la palapa kids zone dinner reservations main pyramid ocean view personal butler sushi butler service
We have been so thrilled with this trip! The staff has made it extra special! Marisa and Carlos our pool and room concierges (respectively) were so kind and helpful, Carlos at Ensō was the NICEST waiter, Karina, Timoteo, and Carrillo at Cocos bar were outstanding,...More
Quiet, peaceful environment. The quality touch on everything. Appreciated the chance to get away from the happy but noisy families when we wanted to. Enjoyed being pampered. There during the Christmas rush, (left Dec. 24th) but no shortage of lounge chairs around the pool and...More
Date of stay: December 2018
3 Thank Beata M
Response from ParadisusCancun, Gerente at Paradisus CancunResponded 4 weeks ago
Dear Beata M
It is a pleasure for me to read the good comments you have shared with the traveling community. I'm very happy to see that you could enjoyed and unwind in our Royal Service section. Also, nothing brings me more joy than reading...More
We just stayed 10 days and we really enjoyed ourselves. The food was great and the service from all the staff was superb. We have been to other resorts in Mexico. Cuba, and the Dominican and this resort rates as high as any of them.
Probably one of the better resorts in Cancun. We had the family concierge package which is great if you have kids. The rooms were a good size, and the whole complex was very clean and tidy. The only disappointments we had was that on the...More
Love this place! Giovanni was our go to guy for pool services. If you had more like him you would be all set. Michael at the pool area made sure we were taken care of our whole trip. At the front Raul, Kemil and the...More
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Date of stay: January 2019
Response from ParadisusCancun, Gerente at Paradisus CancunResponded yesterday
Wooow!! We are very happy to know that your vacation were memorable and that you could have a great time, also that you enjoyed our location, facilities and especially the care provided by our team!!!!
It's extraordinary to hear the excellent comments you...More
Timeless luxury with an avant-garde flair evocative of an ancient Mayan civilization; lavish architecture that rises into the sky and slips back into the sandy Cancun shore. Gran Melia Cancun Resort is a 5-star, …MoreAAA 4-diamond beachfront resort, voluminous as it is elegant, decadent as it is distinguished. Gran Melia Cancun's five majestic pyramids decorate this timelessly-tropical scene, revealing a backdrop of the Caribbean Sea. Four spectacular pools, luxurious guestrooms, dining and the hotel's renowned YHI Spa, one of the most prestigious in the world, are only a taste of a bold collection of services and amenities offered at this sleek, seductive and luxurious Cancun resort paradise. Positioned, carefully, in Cancun's Hotel Zone, Gran Melia Cancun luxury hotel is within 5 minutes from the city's premier shopping centers, 15 minutes from the International Airport, and immediate proximity to the downtown and many exciting entertainment venues. A 9-hole, par 3 executive golf course, three lavish pools, and the signature YHI Spa offer the discerning guest a definitive means to leisure. Experience a hotel that radiates the beauty of the Yucatan Peninsula, and the privilege and compassion of Gran Melia, premiere Cancun resorts. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.