We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Secrets The Vine Cancun

Save
Traveller (11745)
Room & Suite (2543)
Storyboard
Overview
  • Excellent79%
  • Very good15%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“market cafe”(771 reviews)
“bluewater grill”(593 reviews)
“preferred club”(691 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star accommodation
All hotel details
Additional information
Offers from Secrets The Vine Cancun
Hotel deals
Offers from Secrets The Vine Cancun
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Reviews (10,191)
Filter reviews
8,527 results
Traveller rating
6,555
1,337
425
127
83
Traveller type
Time of year
LanguageEnglish
More languages
6,555
1,337
425
127
83
Show reviews that mention
All reviewsmarket cafebluewater grillpreferred clubpreferred poolsea saltpiano barpreferred levelsecrets resortpreferred roomthe blue water grilldragons restaurantentertainment teamolio restaurantcoffee barhoneymoon suitethe hard rockgreeted with champagne
FilterEnglish
Updating list...
1 - 5 of 8,527 reviews
Reviewed yesterday

Our flight was delayed so we were not in the best mood walking in. We were told someone would be waiting for us at the top of the stairs. Feeling like I'm in a movie, Eduardo our Butler for our stay was waiting for us...More

Thank BlaineLL
Hotel's Favourite
Reviewed 5 weeks ago

First of all, if you are thinking of booking here do yourself a favor and get the Preferred Club. It's totally worth it! VIP service, private check in, butlers, extra pool, upgrade room amenities and special lunch restaurant. This resort is a high rise building,...More

12  Thank BethandSteve
Response from SecretsTheVine, Social Media Coordinator at Secrets The Vine CancunResponded 4 weeks ago

Dear Beth and Steve, On behalf of our team and management, we would like to thank you for choosing the hospitality of Secrets The Vine Cancun. It was a pleasure being your hosts on your recent getaway to our destination. We are overjoyed to read...More

Reviewed yesterday via mobile

This hotel went beyond our expectations. The food was outstanding and service is what makes your stay. Our favourite restaurant was Olio for lunch. We can't thank the Olio lunch staff enough for looking after us. The rooms were lovely and beds very comfortable. Finally,...More

Thank EleBilton28
Response from SecretsTheVine, Social Media Coordinator at Secrets The Vine CancunResponded yesterday

Dear EleBilton28, We would like to thank you for taking the time to share your experience on TripAdvisor, and for choosing Secrets The Vine Cancun to host your recent getaway to the destination. We are very happy to read your kind comments, and that you...More

Reviewed 2 days ago

My husband and I spent 4 nights at Secrets The Vine in August 2018 and had a rather enjoyable experience. ROOMS We opted for a Preferred Ocean View King Room and were happy with our decision. The room was spacious and generally very clean. The...More

1  Thank Brandi C
Response from SecretsTheVine, Social Media Coordinator at Secrets The Vine CancunResponded yesterday

Dear Brandi C, We would like to thank you for taking the time to write such a detailed overview of your recent stay at Secrets The Vine Cancun on TripAdvisor. It was a delight hosting your special occasion. We are glad to read that you...More

Reviewed 2 days ago

After having gone to (10) different Sandals resorts over the past (15) years including getting married at Sandals--we decided to try something new and were so happy with this decisions. Staff at Secrets The Vine were amazing--very friendly and very helpful. Food and drinks were...More

1  Thank Jennifer D
Response from SecretsTheVine, Social Media Coordinator at Secrets The Vine CancunResponded yesterday

Dear Jennifer D, On behalf of the team at Secrets The Vine Cancun, we would like to thank you for choosing us as your host on your recent visit to the Mexican Caribbean, it was a delight having you. We are very happy to know...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Free Parking
Room Service
Spa
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Spa
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$329 - US$709 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Cancun
#5 Spa Hotel in Cancun
#5 Luxury Hotel in Cancun
#5 Top resorts Hotel in Cancun
#5 On the Beach Hotel in Cancun
#11 Romantic Hotel in Cancun
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$329 - US$709 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Cancun
#5 Spa Hotel in Cancun
#5 Luxury Hotel in Cancun
#5 Top resorts Hotel in Cancun
#5 On the Beach Hotel in Cancun
#11 Romantic Hotel in Cancun
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Add Photo Photos
Traveller (11745)
Room & Suite (2543)
Pool & Beach (2040)
Dining (1232)
Amenities (57)
Family and Play Areas (53)
Business Centre & Event Rooms (27)
Questions & Answers
Ask a question
AdrienneBTN
19 August 2018|
AnswerShow all 2 answers
Response from ybeck1969 |
No. It does state on the website it is an adults only resort.
1
Vote
AdrienneBTN
19 August 2018|
Answer
Response from SecretsTheVine | Property representative |
Secrets The Vine Cancun is an adults resort only, 18+. Valid passport as ID needs to be shown during check in for all guests.
0
Votes
Google Translation
Michael J
18 August 2018|
Answer
Response from Teresa H | Reviewed this property |
I dont know about thongs but Topless will get you in big trouble. It’s illegal in Mexico, all beaches are owned by the government. They are a modest people. Some people think “anything goes” in Mexico, it’s not the case.
0
Votes
Room Tips
"Opt for an ocean view room. It will be well worth it!"
Read review
"My room was a corner ocean front with a wrap around balcony which offered two views... city and ocean:)"
Read review
"The room was large, spacious, with two bathrooms and the bedroom had a view of the ocean while you laid on..."
Read review
"pick large room, junior suite is amazing and spacious!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing