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All reviewsmarket cafepreferred clubpreferred poolbluewater grillsea saltpiano barpreferred levelblue water grillsecrets resortpreferred roomdragons restaurantentertainment teamolio restaurantcoffee barhoneymoon suitegreeted with champagnethe hard rock
This was the best vacation. The most relaxing, tastiest food, best staff, and beautiful beaches.
The Resort is about 20 minute shuttle ride from the Airport. The Resort facility is outstanding, Very Beautiful and has a nice inviting relaxing feel from the time you enter....More
I've stayed in Secrets in another parts of Mexico and Costa Rica, so far this is my favorite, because of the balcony 180 degree view. We were in a room that where we enjoyed wayching sunrise to sunset, our room was amazing and spacious. Like...More
3 Thank Patricia M
Response from SecretsTheVine, Social Media Coordinator at Secrets The Vine CancunResponded 1 week ago
Dear Patricia M,
Thank you for choosing the hospitality of Secrets The Vine Cancun, and for taking the time to write a review about your recent experience.
We are very happy to learn that your stay was truly pleasant and that you were highly satisfied...More
Just came back from a great week at the Secrets. everyone was great, from the moment we checked in, kudos to Debir who greated us warmly, oliver by the pool was always one step ahead of us, makeing sure we didn't lack anything. The beach...More
Where to start...resort itself looks absolutely stunning. Rooms are one of the best features, big spacious and clean. However, on arrival our first room had a leak and we had to move instantly. Not the end of the world just a slight inconvienience. We also...More
Let me start by saying that the Vine is very clean, modern and the staff was very pleasant. We picked this resort based on the very good reviews, especially about the food and that it was smaller (my husband has a bad hip and didn't...More
At the preferred pool we were able to get top shelf liquor such as Grey Goose and Belvedere. As far as in the stocked mini fridge, they provided Bacardi, Johnny Walker Red Label, and a tequila that we were not familiar with... More
At the preferred pool we were able to get top shelf liquor such as Grey Goose and Belvedere. As far as in the stocked mini fridge, they provided Bacardi, Johnny Walker Red Label, and a tequila that we were not familiar with. There also is a private bar cart for preferred guests with top shelf liquor.
The butler service took care of anything that we might have needed. They also made sure maid service and turn down service came if they were not able to do so while we were in the room. You are able to get 2 garments per each guest steamed and pressed as well as room service at any time. It was much easier to communicate with our butler for things we needed rather than calling the concierge, house keeping, or maintenance.