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Secrets The Vine Cancun

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Secrets The Vine Cancun
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7,835 Reviews from our TripAdvisor Community

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Showing 6,595: English reviews
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Charlotte, North Carolina
Reviewed yesterday NEWvia mobile

We had an Amazing trip! Felt like we were treated like queen and kings when we arrived! The preferred pool was great (Oliver you were the best! Along with both guys who seated us daily, I am so sorry I don't have your names). The grill by both the preferred and non preferred pool were great for lunch. The blue...

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Thank ckwillia
Chicago, Illinois
Reviewed yesterday NEWvia mobile

So met on the way in with cool washcloths and glass of champagne, very classy. Debated upgrading room but did not and the regular room was fabulous. Dinner at Sea Salt was very disappointing , service very poor. Drinks whenever and wherever you want them. Room service excellent, very good food. This is our first 24 hours, will post updates

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Thank muhlenfeldmj
Dubai, United Arab Emirates
Reviewed yesterday NEW

Stayed there for one week in Dec'16...Great resort like hotel, plenty of high quality restaurants/bars and always smiling entertaining team...its a bit noisy at times at the evening, lots of party going on....i highly recommend this hotel if u are travelling solo or more couples/friends....i will go back one day...

Review collected in partnership with this hotel
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Thank GaborDubai
Los Angeles, California
Reviewed 2 days ago NEW

This is a very high-end place, with a reasonable price tag. The restaurants are uniformly excellent, with a wide variety of cuisines from which to choose. Activities outside the hotel are very easy to arrange and are of the highest quality.

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Thank William S
Reviewed 2 days ago NEWvia mobile

This place was AMAZING!!! We were there with 8 people total and we had the best time. The hotel staff was very on top of things, friendly, and accommodating. We were preferred status, which I think for this particular property is worth your money. Although you have to always ask for the premium liquor!!! They know who is preferred but...

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2Thank Dana C
Smyrna, Georgia
Reviewed 2 days ago NEW

Overall, this resort was first class. The service was the best and the facility was beautiful and in a great location. We were upgraded to a suite (after a little negotiating with the front desk) and it was superb, beautiful decor with plenty of space and a large balcony with a great view. The beach was awesome and the service...

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Thank 497charliel
California
Reviewed 2 days ago NEWvia mobile

The resort was elegant and clean one of the best we have stayed in. Now the service was top of the line! Mr Yusef at the market cafe took exceptional care of us. He went up and over his regular duties to make our dining experience out of this world, not only was he a great waiter, he became our...

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Thank fred s
Reviewed 2 days ago NEWvia mobile

My girlfriend and I stayed here for 3 nights. We got the junior suite with amazing view of both the sea and inner lake. There are 6 restaurants and all of them have great food. The in-room dining is also decent (not as good as dining in the restaurants). Hotel workers keep the whole pool area very clean. They are...

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Thank 卓伟 黄
Washington DC, District of Columbia
Reviewed 2 days ago NEW

I had been one other time for a wedding and it was great. This time I planned to take my girlfriend as I thought it would be a great place to get engaged. Well, she said yes and on Christmas Eve, she became my fiancé!

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Thank DaWu36
Greenville, Rhode Island
Reviewed 3 days ago NEW

Beautiful property but the service and staff elevate it to an amazing experience. The entertainment staff including but not limited to Eddy,Axel and Jacki are fun and energetic but not intrusive. Nebollio is a great dining experience with a knowledgeable and engaging staff. Especially Carlos, Antonio and Jesus! The staff at the pool, Alberto and Jorge work so incredibly hard...

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Thank maureendhaene

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Escape to the heart of Cancun at Secrets The Vine Cancun. This adults-only, ultra-chic, contemporary resort offers all the indulgences of Unlimited-Luxury(R), starting with 497 modern, elegant guest rooms and suites, 24-hour room service and pool and beach wait service. The 497 graciously appointed guest rooms and suites comes complete with Italian porcelain and teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Laguna Nichupte. All guest rooms and suites are equipped with luxurious amenities including 24-hour room and concierge services,daily refreshed mini-bar, smart TVs and much more. Plus, stay connected with Unlimited Connectivity -offering free WiFi and free calling to the U.S. and Canada and more. The experience continues with limitless access to six gourmet restaurants and top-shelf spirits served at the six modern bars and lounges throughout the resort plus 24-hour dining options allow guests to devour late night bites at The Vine Café or stay in and order room service. Sommelier-led wine tastings with some of the world's finest wine collections with wine pairings and wine education are available for all guests to partake in. The Vine Bazaar, a contemporary and unique centralized venue adorned cozy café, relaxing terrace and more indulgent gourmet fare and beverages. All topped off by an array of exciting live entertainment and the added option to visit nearby participating resorts for a night out with the Sip, Savor & See Dining Experience. Relax by one of three sparkling swimming pools, partake in many of the daily activities that are offered, or enjoy a spa treatment at the exquisite Secrets Spa by Pevonia(R), boldly inspired by cave-like structures and natural cenotes of the area. Hit the links with complimentary greens fees at a nearby championship course, or partake in Sommelier-led wine tastings. Whether you're doing it all or doing nothing at all Secrets The Vine Cancun is the ultra-chic destination to indulge in pure luxury. Secrets The Vine Cancun - Sparkling. Elegant. Bold. ... more   less 

Additional Information about Secrets The Vine Cancun

Address: Blvd. Kukulcan Km. 14.5 | Retorno del Rey, Lot 38 + 38-b, Zona Hotelera, Cancun 77500, Mexico (Formerly Secrets The Vine Cancun Resort & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €325 - €810 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets The Vine Cancun 5*
Number of rooms: 497
Reservation Options:
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Hotel Style:
#1 Business Hotel in Cancun
#4 On the Beach Hotel in Cancun
#4 Luxury Hotel in Cancun
#4 Top resorts Hotel in Cancun
#4 Spa Hotel in Cancun
#11 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Secrets The Vine Cancun staff and other travellers.
848 questions
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Questions? Get answers from Secrets The Vine Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Almost every room has an ocean view - bring a sound machine or get a white noise app - hallways noisy through door.”
 of 5 bubbles 1melissat, 23 Mar 2017 | Read review
“View from the 26th floor looking North was amazing!”
 of 5 bubbles dennisdD9866HA, 22 Mar 2017 | Read review
“Ocean View is probably worth it. Beautiful. But all the rooms are so nice it really doesn't matter.”
 of 5 bubbles jbiery360, 22 Mar 2017 | Read review
“Pref. Club, Jr. Suite Ocean Front. By choosing this class room, either side of the hotel would offer a great view of the ocean”
 of 5 bubbles Neil-Christina, 21 Mar 2017 | Read review
“If you can, the reception desk will ask if you what to upgrade your room! DO IT! You Won't Regret It!”
  • My Balcony Ocean View
  • My Balcony Opposite Laguna View
 of 5 bubbles rechavoc, 20 Mar 2017 | Read review
5 of 5