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Sandos Cancun Luxury Resort

PricelineUS$339*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$374*
US$339*
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US$374*
US$374*
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Sandos Cancun Luxury Resort
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4,062 Reviews from our TripAdvisor Community

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Showing 2,896: English reviews
Puerto Morelos, Mexico
Reviewed 20 July 2016

Had a nice stay with friends, the food was not bad but not of high quality, it is nice to have the minibar but it takes long to have it refill, I had been there last year and I loved the restaurant with french cuisine , not there anymore , We hoped to see the Chef Vincent Eon , but...

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Helpful?
Thank TTHHIINNGGY
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear TTHHIINNGGY, Sandos Cancun Luxury would like to thank you for taking the time to write a review about your stay, your comments are very important for us as they help to see where are guests are affected, therefore we can improve. It's unfortunate to know your experience was marred by this and we can absolutely assure you that we...

Wokingham, United Kingdom
Reviewed 20 July 2016

This is my first time in Cancun. We chose a mid range resort......as where ever we visit we eat out a lot....even if it is inclusive..... the room was ok, the view was very good, the service could be better, the quality of beverages defineitly can be improved...the food is as expected. But we had a good time, the location...

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Thank PeterC168662
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear PeterC168662, Sandos Cancun Luxury, we would kindly like to thank you for choosing us as your destination resort and also for taking the time to write a review. It's unfortunate to know you had some inconveniences, we continually try to do our very best for all of our guests and we take comments as this very seriously as they...

Pittsburgh, Pennsylvania
Reviewed 19 July 2016

Hard to give this place a bad review because the grounds are kept very nice and clean and the staff is A+++. Good: Clean hotel and beach. Staff is some of the best I have had. Around the beach and pool, wonderful. Breakfast staff excellent. Joseu at lunch was delightful. Gym is nice ( although nothing to wipe down equipment)....

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1Thank B_and_Kt
Atlantic City, New Jersey
Reviewed 16 July 2016

The designs are 60-70 style. NEED TO UPDATE. the lobby is disappointed OLDIES> Only restaurants. You can only eat in the buffet restaurant. other 3 need reservations. the buffet restaurant food wis BORING. LIMITED CHOICES. They are OK but not surprising. same desert everyday. the price of all inclusive hotel is too expensive but the qualitiy food and beverages are...

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Helpful?
Thank Mi C
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear Mi C, First of all, on behalf of Sandos Cancun Luxury we would like to kindly thank you for choosing us as your destination resort. Your feedback and comments are truly valued, we have taken your comments very seriously and you can be assured that the necessary measures are being instituted to prevent recurrences like this in the future....

Reviewed 15 July 2016

the pool is amazing, room is super clean, 3 different restaurants are serve great food and drinks, excellent location in hotel zone to everywhere, walking distance to Downtown La Fiesta Mall. Only if the room is on the Pool side then the A/C units are noisy

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Helpful?
Thank Yvonne G
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear Yvonne G, Thank you for taking the time to share a review of your recent stay in Sandos Cancun Luxury Resort. Our guest’s feedback is truly appreciated in our constant commitment to provide excellence. We are glad to know that you have enjoyed our staff’s attentive service and pool facilities. We are also delighted to know that you were...

New Jersey
Reviewed 15 July 2016

I visited Cancun in May and I must share the excellent experience with everyone that is looking into staying at Sandos. The customer service I received made my trip. I had the opportunity to meet Liz, yoga instructor, and she was extremely sweet and helpful. Her class was very relaxing, it was just what my friend and I needed. Sandos...

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Helpful?
Thank jessica11884
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear jessica11884, On behalf of Sandos Cancun Luxury we would like to thank you for taking the time to share such a detailed overview of your stay in our resort. Our guests' feedback is truly appreciated in our constant commitment to keep providing excellence. It's gratifying for us to know that you enjoyed our staff’s attentive service throughout your recent...

Miramar, Florida
Reviewed 14 July 2016

The best entertainment guys!! Veronica, Liz and Adan was wonderful Veronica was super cool at the pool with water aerobics and games Sergio and Juliza best servers at the pool restaurant and bar!! super kind people My daughter and I really enjoyed the stay in the hotel I recommend it!!

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Thank yarianni
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear yarianni, On behalf of our very privileged resort, Sandos Cancun Luxury we want to thank you for choosing us as your destination resort and also for giving us five stars. It's truly pleasant for us to know we were able to exceed your high expectations and all staff went beyond perfect to provide you a truly Sandos Cancun experience....

Reviewed 14 July 2016

Sandos is pure perfection! I had an amazing vacation with my wife. I have been planning about this trip in Cancun for weeks and wanted to surprise my wife on our anniversary. We really enjoyed the pools, the fantastic beachfront view, the all around service. Thank you Sandos for an excellent stay.

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Helpful?
Thank Pauthompson
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear Pauthompson, On behalf of Sandos Cancun Luxury, we would kindly like to thank you for taking the time to post a review of your stay at our resort and also for giving us five stars. It was a pleasure being your hosts during your recent gateway to the Mexican Caribbean and even more important being part of such special...

Reviewed 13 July 2016 via mobile

Came here for a relaxed Bachelorette party and couldn't have asked for better. The room was good. The decor could be updated but that is purely personal preference. The food in all the restaurants,especially the micro eatery was AMAZING! And do take advantage of their spa deals! When we were there they would do buy one get one spas for...

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Helpful?
Thank Christine N
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear Christine N, On behalf of all the staff from Sandos Cancun Luxury we would absolutely like to thank you for taking the time to share with us and our future travelers your marvelous recent stay and also for giving us five stars. We absolutely appreciate your kind comments and positive feedback regarding to our main facilities, it will motivate...

Saint Louis, Missouri
Reviewed 13 July 2016

It was my first trip to Cancun and I have to say I had an amazing time. I felt very safe at the resort and people were constantly cleaning. The room was good and the view of the ocean was awesome! I absolutely loved the nightly entertainment...the Michael Jackson Show and the Fire Show were my favorites. The servers and...

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Helpful?
1Thank MISSK2780
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear MISSK2780, On behalf of all the staff from Sandos Cancun Luxury we would absolutely like to thank you for taking the time to share with us and our future travelers your marvelous recent stay in our privileged resort. We absolutely appreciate your kind comments and positive feedback, it will motivate us to keep providing the high quality service we...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Beachfront
  • Restaurant
  • Free Parking
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A refined and yet welcoming sense of personal service pervades Sandos Cancun Luxury Experience Resort. Our guests enjoy an intimate setting on the sands of Cancun, combining a great all inclusive Total Gourmet Experience with pleasure and relax in 187 rooms, 26 suites. The visitors may enjoy a world-class spa with fitness center, two fine-dining restaurants, three tiered pools, and the Caribbean beach with private cabanas and beachside attendants. ... more   less 

Additional Information about Sandos Cancun Luxury Resort

Address: Boulevard Kukulcan Km 14 Manzana 53 Lote 37 1 | Hotel Zone, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €245 - €526 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandos Cancun Luxury Resort 4*
Number of rooms: 213
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, Orbitz, Hotels.com, Travelocity, Hotwire, Priceline, Cancelon, HotelsClick, Evoline ltd, getaroom.com and TripOnline SA so you can book your Sandos Cancun Luxury Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#5 Family Hotel in Cancun
#12 Romantic Hotel in Cancun
#13 Business Hotel in Cancun
#22 Spa Hotel in Cancun
#26 Top resorts Hotel in Cancun
#27 Luxury Hotel in Cancun
#28 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Sandos Cancun Luxury Resort staff and other travellers.
265 questions
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Questions? Get answers from Sandos Cancun Luxury Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balcony Ocean View; 7th floor!”
, 16 May 2017 | Read review
“Ask for a balcony...They don't come with all the rooms”
Sue1816, 14 May 2017 | Read review
“Book from Orbitz/Expedia, you'll get EXTRA VIP services :)”
ellenl803, 10 May 2017 | Read review
“all odd number rooms have an ocean view”
troyr1, 7 May 2017 | Read review
“Don't expect to stay connected with wifi(crappy)”
Worlwide123, 3 May 2017 | Read review
5 of 5
Priceline
US$339* /night
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Expedia.comUS$374
Bookit.comUS$374
Booking.comUS$374
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Prices are for 1 room, 2 adults
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