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Sandos Cancun Luxury Resort

PricelineUS$322*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$394*
US$322*
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US$394*
US$394*
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Sandos Cancun Luxury Resort
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4,073 Reviews from our TripAdvisor Community

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There are newer reviews for Sandos Cancun Luxury Resort
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Showing 2,901: English reviews
Atlanta, Georgia
Reviewed 6 September 2016

I recommend this hotel to anyone! The staff is the best and they are super attentive to your needs. Adan, Valeria, Lis and Eduardo were all exceptional and really made our experience there unforgettable! I will definitively will be coming back to this hotel!

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Helpful?
1Thank estef1995
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Estimado estef1995, Sandos Cancun Luxury would like to thank you for choosing us as your destination resort. It was a pleasure welcoming you and we appreciate that you have taken the time to share your experience with us and our future guests. It's our pleasure to know that your stay was a wonderful one while you were impressed with our...

Saint Louis, Missouri
Reviewed 4 September 2016

This resort was not the luxury we were expecting. Certain aspects of it were certainly luxurious. Our bed and room was very nice and was cleaned daily. The service in the pool area was exceptional and the staff was very attentive, except for one afternoon, but I wouldn't mark them down for that. The pool areas themselves are very luxurious....

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1Thank Harlan D
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear Harlan D, First of all, we would like to thank you for taking the time to write a detailed overview about your experience. There seems to have been a number of aspects in your review which are very atypical and not reflective of our brand experience; It's unfortunate to know your experience was marred by this and assure you...

White Plains, New York
Reviewed 1 September 2016

I recently got back from an amazing vacation with some friends at Sandos, and the second we arrived in the lobby, the champagne that was immediately offered to us really set the tone for the rest of the trip. The room was very clean, with a nice spacious bathroom and a beautiful view of the infinity pools and the beach....

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5Thank Daniel B
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear Daniel B, First of all, Sandos Cancun Luxury would like to thank you for choosing our very privileged resort as your destination resort. We're gratified to know your experience was a pleasant one and we exceeded your high expectations, it's our priority to provide high quality service of excellence in all our areas to our guests as it's also...

Maple Ridge, Canada
Reviewed 1 September 2016

We made the mistake of gong to a top 10 Trip Advisor rated property in Cancun at Spring Break to see what could be better then this choice, which we have been to before. Were we very disappointed, so we came back to our old friend Sandos Cancun. The food here is outstanding, especially in the Seasons Restaurant, shockingly good...

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Helpful?
1Thank ScottLeaf
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear ScottLeaf, On behalf of Sandos Cancun Luxury, we would absolutely like to thank you for such kind comments about our resort and for sharing your feedback with us, as it will motivate us to keep growing and improving. It's pleasant for us to know you had a marvelous experience with us and you were able to enjoy most of...

Reviewed 31 August 2016

My wife and I just got back from a superb trip to Cancun. We stayed at the Sandos Cancun Luxury Resort for 5 days, but we really wish we had stayed longer. First of all, the weather was amazing. It was sunny everyday with zero rain. Second, the hotel is fantastic. From the facilities to the personnel. We arrived to...

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4Thank Eduardo G
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear Eduardo G, On behalf of Sandos Cancun Luxury we would like to kindly thank you for choosing us as your destination resort and also for taking the time to write such detailed overview about your recent stay in our resort. We're glad to know your experience was a pleasant one and you were able to enjoy most of our...

Dallas, Texas
Reviewed 31 August 2016

For the most part, we had a very good time at Sandos. The employees are very friendly, respectful, accommodating and welcoming. Omar in the Spa gave me the best massage of my life. Poolside, Sergio and Juan provided great customer service. with towels, bottled water and food. Daniel was great with room service. Adam was a great Sandos ambassador with...

Review collected in partnership with this hotel
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Helpful?
3Thank Rachel Z
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear Rachel Z, On behalf of Sandos Cancun Luxury Resort, we would like to kindly thank you for taking the time to share such a detailed overview of your recent stay. All our guests' feedback is very valuable in our constant commitment to keep providing excellence. It's pleasant for us to know that you enjoyed our staff’s attentive service throughout...

Toronto, Canada
Reviewed 30 August 2016

This small, almost boutiquey hotel is squeezed between The Ritz Carlton and Secrets, located amongst a long hotel strip of super structures. Based on their prices being higher than their competitors, I was expecting a lot. Perhaps too much. The common/public areas are nicely appointed (lobby, hallways, restaurants, pool areas and bars) and exude a chic, modern vibe. This hotel...

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Helpful?
3Thank kathryn T
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear kathryn T, First of all, on behalf of Sandos Cancun Luxury we would like to thank you for the time you have invested on writing an overview in regards of your experience. It's very unfortunate to know your experience was unfortunately not as expected. Please be certain that this situation does not meet the usual standards from our resort...

Reviewed 30 August 2016 via mobile

This resort was very clean. The staff is super friendly and helpful. The beach is gorgeous and the pool was very clean as well. The only thing I would change was the fact that they don't serve Mexican food! The portions are pretty small at the restaurants. I had the steak and mashed potatoes but the mashed potatoes was about...

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Helpful?
Thank Arimo81
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear Arimo81, We absolutely appreciate your feedback, preference and kind comments about your recent stay in our resort, Sandos Cancun Luxury. It's pleasant for us to know you have had marvelous experiences in our resort and it gets better every time; We are always trying our hardest as in service, quality and facilities to keep improving, growing and provide the...

Reviewed 30 August 2016 via mobile

Had an amazing experience. Staff in Royal elite Joanna and Christian went above expectations! The yoga instructor Adan was incredible!! This hotel has exceptional service. Favorite restaurant was the Italian! The rooms were well maintained and the lobby was lovely

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Helpful?
Thank Amanda Z
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear Amanda Z, On behalf of Sandos Cancun Luxury we would like to thank you for such kind comments about your recent stay in our resort, we absolutely appreciate your positive feedback. It's very pleasant for us to know you had an overall amazing experience once again enjoying most of our renewed facilities with us and we were able to...

Reviewed 30 August 2016 via mobile

My husband, our friend and myself stayed at this hotel last week. We just returned yesterday and I could not wait to leave a review. When we first arrived, we were greeted with champagne glasses and a rose for me. Right off the bat, we were very impressed. Our room was very nice and the window was ceiling to floor...

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Helpful?
Thank Liz T
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear Liz T, First of all, on behalf of Sandos Cancun Luxury we would like to kindly thank you for taking the time to write such detailed overview of your special occasion. We're pleased to know your recent experience exceeded your own high expectations and that our staff went beyond to make your stay a marvelous one. It's pleasant for...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Beachfront
  • Restaurant
  • Free Parking
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A refined and yet welcoming sense of personal service pervades Sandos Cancun Lifestyle Experience Resort. Our guests enjoy an intimate setting on the sands of Cancun, combining a great all inclusive Total Gourmet Experience with pleasure and relax in 187 rooms, 26 suites. The visitors may enjoy a world-class spa with fitness center, two fine-dining restaurants, three tiered pools, and the Caribbean beach with private cabanas and beachside attendants. ... more   less 

Additional Information about Sandos Cancun Luxury Resort

Address: Boulevard Kukulcan Km 14 Manzana 53 Lote 37 1 | Hotel Zone, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €240 - €678 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandos Cancun Luxury Resort 4*
Number of rooms: 213
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Priceline, Hotels.com, Orbitz, Travelocity, Hotwire, HotelsClick, Cheap Tickets, Cancelon, Evoline ltd, TripOnline SA and getaroom.com so you can book your Sandos Cancun Luxury Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#5 Family Hotel in Cancun
#12 Romantic Hotel in Cancun
#13 Business Hotel in Cancun
#22 Spa Hotel in Cancun
#26 Top resorts Hotel in Cancun
#27 Luxury Hotel in Cancun
#28 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Sandos Cancun Luxury Resort staff and other travellers.
265 questions
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Questions? Get answers from Sandos Cancun Luxury Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from even side, over patio”
V280BXrosem, 27 May 2017 | Read review
“Rooms with view of beach are great, lovely view!”
snathalyr, 24 May 2017 | Read review
“Balcony Ocean View; 7th floor!”
, 16 May 2017 | Read review
“Ask for a balcony...They don't come with all the rooms”
Sue1816, 14 May 2017 | Read review
“Book from Orbitz/Expedia, you'll get EXTRA VIP services :)”
ellenl803, 10 May 2017 | Read review
5 of 5
Priceline
US$322* /night
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Bookit.comUS$394
Booking.comUS$394
Hotels.comUS$394
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Prices are for 1 room, 2 adults
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