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    The Royal Cancun All Suites Resort

    Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$131
    US$341
    US$209
    US$229
    US$239
    Traveller (1151)
    Room & Suite (414)
    Pool & Beach (340)
    The Royal Sands Resort & Spa All Inclusive
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    Overview

    • Excellent60%
    • Very good27%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “la palapa” (111 reviews)
    “time share” (134 reviews)
    Free Wifi
    Free Parking
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    4 Star Hotel
    All hotel details
    Offers from The Royal Cancun All Suites Resort
    Special Offer: All Inclusive Spring Deal
    Hotel deals
    The Royal Sands Resort & Spa All Inclusive
    3,933 reviews
    #19 of 182 hotels in Cancun
     
    Grand Fiesta Americana Coral Beach Cancun
    3,863 reviews
    #8 of 182 hotels in Cancun
     
    The Royal Caribbean
    1,907 reviews
    #34 of 182 hotels in Cancun
     
    Fiesta Americana Condesa Cancun All Inclusive
    7,730 reviews
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    Rooms
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,172)
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    501 - 505 of 2,172 reviews

    Reviewed 16 May 2016

    The service was 5 star the room was always clean . The room service was fast and the food was unremarkable. Staff at the restaurant and swim up bar did a awesome job. I enjoyed all the food that was offered at the Royal Cancun.

    Review collected in partnership with this hotel
    Thank taddd2016
    Response from Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort

    Dear Taddd, Thank you so much for your review. We’re so happy to see from your ratings that your vacation with us was nothing less than 5-star. We hope to have you back to make more vacation memories. Warm Regards

    Reviewed 16 May 2016

    This is the third time that I've stayed at the Royal Cancun and each time I go it gets better and better. I would highly recommend staying here. Nice and quiet and you get exceptional personal attention.More

    Review collected in partnership with this hotel
    Thank pgenie
    Response from Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort

    Dear pgenie, Thank you so much for your review. It seems that the third time is even more of a charm for you, and we thank you for your continued loyalty. Thanks for the recommendation and we would love to have you back again anytime....More

    Reviewed 15 May 2016

    Very nice and clean place to stay. RC provides a free shuttle to their affiliate hotels, which gave me a chance to see different beaches and newer facilities. I liked the hotel I stayed in above the other two.

    Review collected in partnership with this hotel
    Thank Sandy G
    Response from Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort

    Dear Sandy G, Thank you for taking time to post about our resort. We're glad to learn you had a great vacation with us. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

    Reviewed 15 May 2016

    This is an older hotel, but meticulously maintained and very clean. The rooms are huge, we had 5 in our group and the room was a duplex that could have accommodated another 2-4 people. There is only one main restaurant on site and an Italian...More

    2  Thank Diana S
    Response from Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort

    Dear Diana S, Thank you for taking time to post about our resort. We're glad to learn you had a pleasant stay with us. Our Inventory department works closely with the guest services one to avoid the room switching on Saturday. This is particularly difficult...More

    Reviewed 13 May 2016 via mobile

    My wife left a pot of soup on the stove and burnt , so i ask. Mantenlence to charge and replace the pot, they wouldn comply the Next day the mánager of the hotel came with several individuals and. Told me to vacate the room...More

    Thank Rven V
    Response from Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort

    Dear Rven V, Thanks so much for taking the time to review your stay at The Royal Cancun. We truly appreciate your feedback and sincerely apologize that your stay didn't meet your expectations. I've contacted you offline so that we can learn more about your...More

    The Royal Sands Resort & Spa All Inclusive
    3,933 reviews
    #19 of 182 hotels in Cancun
     
    Grand Fiesta Americana Coral Beach Cancun
    3,863 reviews
    #8 of 182 hotels in Cancun
     
    The Royal Caribbean
    1,907 reviews
    #34 of 182 hotels in Cancun
     
    Fiesta Americana Condesa Cancun All Inclusive
    7,730 reviews
    #15 of 182 hotels in Cancun
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Room Service
    • Business Centre with Internet Access
    • Laundry Service
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Tennis Court
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$172 - US$456 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Cancun
    • #16 Romantic Hotel in Cancun
    • #24 Top resorts Hotel in Cancun
    • #25 Luxury Hotel in Cancun
    • #26 On the Beach Hotel in Cancun
    Photos
    Traveller (1151)
    Room & Suite (414)
    Pool & Beach (340)
    Dining (114)
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    Questions & AnswersAsk a question
    borotraveler55
    What can and bottled beers are offered?
    24 April 2017|
    Answer
    Response from Sandra R | Property representative |
    Hello borotraveler55, If you're referring to the beer included in the all-inclusive package, draft beers of the following brands are available: Negra Modelo, Modelo Especial, Dos Equis Lager, and Dos Equis Ambar. Canned... More
    0
    Votes
    LIMOM220
    Are the pools heated during the winter months?
    23 April 2017|
    Answer
    Response from Sandra R | Property representative |
    Hello LIMOM220, Pools are always kept at 30 degrees Celsius (86 °F). Let me know if you have any further questions. Warm Regards.
    0
    Votes
    AM2008
    What was updated in 2017? We came in July 2016 and will be back in a few weeks! Just curious as to what the updates mentioned are!
    21 April 2017|
    Answer
    Response from Sandra R | Property representative |
    Hello AM2008, There is a new "cevicheria" at the Royal Sands called Sand Dollar that our guests who acquired the all-inclusive package can enjoy. A new soccer game at the beach was added to the activities program. More... More
    0
    Votes
    Room Tips
    "Replace bed with new beds."
    Read review
    "Try to get a room on 4/5 floors as you can see over the trees."
    Read review
    "A sea view would make your holiday that little bit special"
    Read review
    "we stayed in duplex apartment and it was huge room 1153 excellent view over ocean and pool"
    Read review