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The Royal Cancun All Suites Resort

Travellers' Choice award winner
#26 of 181 Hotels in Cancun
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$376*
US$332*
Great Deal
US$376*
US$365*
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The Royal Cancun All Suites Resort
The Royal Cancun All Suites Resort
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2,213 Reviews from our TripAdvisor Community

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There are newer reviews for The Royal Cancun All Suites Resort
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Showing 1,829: English reviews
Boston
Reviewed 28 April 2016

We spent 5 nights at the Royal Cancun with our 3 kids during our April vacation (ages 12, 12 and 9) and loved it. Right from the beginning the staff were extremely friendly and accommodating. We arrived early (noon) and while the room wasn't cleaned yet, they gave us our all inclusive bracelets and room keys, and invited us to...

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Helpful?
1Thank jgroom
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear jgroom, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to welcoming you back soon. Best Regards

Edmonton, Canada
Reviewed 26 April 2016 via mobile

We stayed as a family in a two bedroom beachfront villa in building #10. We picked this resort mainly for seniors and our little kid. The view is well worth the extra dollar paid. The resort is on the quiet side of the hotel zone, makes it perfect for people who don't want to walk into crowds or hear party...

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Helpful?
6Thank Q H
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Q H, Thank you for taking time to post about our resort. We’re so happy to hear that you had a great vacation. We're sure the TripAdvisor community will appreciate your insights about our resort and your overall experience in Cancun. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Mayfield, NSW
Reviewed 26 April 2016

Royal Cancun was excellent! The resort was immaculately clean and the staff friendly and helpful. White sandy beaches, beautiful weather. You could not ask for a better location for a family holiday in Mexico.

Review collected in partnership with this hotel
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Helpful?
Thank Bradley B
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Bradley B, Thank you for taking time to post about our resort. We're happy to read you had an amazing family vacation with us. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

A TripAdvisor Member
Level Contributor
3 reviews
1 helpful vote
Reviewed 25 April 2016

Just came back from Cancun and had to write a review. The hotel and grounds are spotless...food excellent with service to match. Highly recommended. ..we stayed in Villa C111...right on the beach..loved every minute of our stay. Special thanks go to Misha from the concierge team and Vicente on the front desk who made it even better

Review collected in partnership with this hotel
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1Thank A TripAdvisor Member
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We're glad to learn Misha's and Vicente's service exceeded your expectations and we're sharing your comments with our management. We appreciate your feedback...

Chicago
Reviewed 24 April 2016

We really enjoyed our stay at the Royal Cancun. I found it when searching for a suite for our family of four. It was a good value. Very clean, beautiful locale and property. Friendly, attentive staff. With just two restaurants on site and two pool areas (all of which were great) it's on a different speed than the mega- resorts...

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Helpful?
Thank kmart08
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear kmart08, Thank you for taking time to post about our resort. We hope that you and your family made some incredible memories that will last for years to come. We appreciate you giving us any feedback on what we can do better. Our guests’ satisfaction is our top priority. We hope that we will see you again soon. Best...

Oshawa
Reviewed 24 April 2016

Beautiful resort in a super beautiful location with a pristine long sandy beach. Spotlessly clean well appointed rooms, excellent friendly staff, beautifully presented super great food, sparkling pools amid palm trees and manicured lawns.

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Helpful?
Thank raymondb765
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Raymond, Thank you for taking the time to review your stay with us at The Royal Cancun. We're delighted to read that we were able to provide you with a great location to make the most out of your vacation. We always strive to give our guests the best location, value, amenities and service. We look forward to welcoming...

California
Reviewed 23 April 2016

We stayed here for a week and a day. The week was an exchange through Interval International. We had the C villa – 2 bedrooms and 2 bathrooms with the master bedroom and bath on the second floor. This is a penthouse unit. We stayed at the Royal Caribbean Resort for 3 nights before we arrived here so we decided...

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Helpful?
2Thank californiadeb
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear californiadeb, Thank you so much for taking the time to write a detailed review of your recent stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We are honored that you would choose to stay with us again. We will see you...

Boston, Massachusetts
Reviewed 22 April 2016

Stayed in a 2 bedroom unit which had an additional Murphy bed in the living room, which was great. Didn't use the kitchen, but it was good enough. Bathroom and rest of the unit were in excellent condition. Couldn't believe how much time the housekeeping staff spent cleaning the room each day. It was spotless! Really liked the ability to...

Review collected in partnership with this hotel
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Helpful?
Thank Philip G
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Philip G, Thank you for taking the time to review your stay with us at The Royal Cancun. We take pride on our resort's cleanliness and for us is rewarding to learn you've noticed it during your most recent visit. We're happy to read that you were able to visit The Royal Sands, one of our sister resorts in...

Vorcester
Reviewed 22 April 2016

Everything was fine to me except one thing in the hotel that we don't like is the smell from the sink. There is something wrong with the plumbing and the gas from the pipe pushed back and really bad smell when using water

Review collected in partnership with this hotel
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Thank 843nhant
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear 843nhant, Thank you for taking the time to write a review about your recent stay with us. We're glad to learn you had an overall nice experience at The Royal Cancun. We apologize if you encountered a few issues in your villa during your stay. We appreciate you bringing it to our attention, which gives us the chance to...

Charlotte
Reviewed 21 April 2016 via mobile

The was our first visit to this location but second trip to Cancun. The property is very well maintained. All of the staff were super friendly and the waiters were attentive, even on the beach. We noticed that the other visitors were much younger at this property than the Royal Islander(just an observation) which was beautiful as well. My only...

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Helpful?
2Thank Courtney P
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Courtney P, Thank you so much for taking the time to review your recent vacation stay with us. We’re happy to hear that we were able to provide you with a great location to make the most out of your vacation. We always strive to give our guests the best location, value, amenities and service. We appreciate you letting...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
  • Babysitting
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The Royal Cancun(R) All-Suites Resort has breathtaking views, friendly staff and a beautiful beach surrounded by palm trees make this a perfect place for a getaway with the family. The Royal Cancun(R) is located on a privileged beach surrounded by beauty, turquoise colors and a relaxing atmosphere. Mellow down with the sound of palm trees moving with the ocean breeze and have a taste of the Old Mexico and our revered family traditions. Enjoy our fine dining, activities and many other amenities with the All-Inclusive package. ... more   less 

Additional Information about The Royal Cancun All Suites Resort

Address: Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €155 - €407 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Cancun All Suites Resort 4*
Number of rooms: 201
Reservation Options:
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Also Known As:
The Royal Cancun Hotel Cancun
International Hotel Cancun
Club International Cancun
International Resort Cancun
International Club Cancun
Hotel Style:
#3 Family Hotel in Cancun
#16 Romantic Hotel in Cancun
#24 Top resorts Hotel in Cancun
#25 Luxury Hotel in Cancun
#26 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Cancun All Suites Resort staff and other travellers.
331 questions
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Questions? Get answers from The Royal Cancun All Suites Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beach Front”
jimwU2996YF, 22 May 2017 | Read review
“I was at a beach front room. Really nice view ”
Georgelovetotravel, 22 May 2017 | Read review
“oceanfront was great view.”
robinl783, 22 May 2017 | Read review
“Online the photos of the two bedroom two bathroom don't show that there ARE two showers, so that is great! ”
rimmashpiro, 21 May 2017 | Read review
“Can't go wrong with any of the rooms but our last minute upgrade to an ocean front was WELL worth the extra money.”
elizabethcG9387QD, 18 May 2017 | Read review
5 of 5
TripAdvisor
US$332* /night
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Booking.comUS$376
TravelocityUS$365
Bookit.comUS$376
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*Disclaimer
Prices are for 1 room, 2 adults
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