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The Royal Cancun All Suites Resort

Travellers' Choice award winner
#24 of 181 Hotels in Cancun
GreenLeadersGold level
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The Royal Cancun All Suites Resort
The Royal Cancun All Suites Resort
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2,088 Reviews from our TripAdvisor Community

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Showing 1,715: English reviews
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Plattsburgh, New York
Reviewed yesterday NEW

We ended our 8 day vacation with one night at the Royal Cancun ( 7 previous nights at the Royal Sands). Had dinner at the Trattoria..very good. Beach and pool were great. The gardens are beautiful. Suite was clean and inviting. We have now stayed at 3 of the Royal hotels and loved each one. We plan on returning to...

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Helpful?
1Thank Kate C
Lawton, Michigan
Reviewed 2 days ago NEW

Have been coming for 27 years now. Our daughter was married on the beach 11years ago. Wonderful memories of the friends we have made. So many of the staff have been here for years. Can't wait to bring our grandkids here.

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2Thank jlmahieu
Chicago
Reviewed 2 days ago NEW

The clientele is a bit older, and 75% own timeshares...be ready for a pretty aggressive time share pitch. My wife and I are 35, and traveled with friends that are the same age. We were definitely the youngest people there other than the few families that were there. The staff was great, especially Aaron and Jorge at the swim up...

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2Thank fivestartennis
Boston, MA
Reviewed 3 days ago NEW

Overall, great family resort. A bit outdated, but clean and friendly. Small in comparison to most resorts, but that's a good thing in my opinion if you are traveling with kids. Really there are only 2 restaurants on site: 1) La Palapa, by pool and beach. Food was actually good for a buffet and good variety and 2) Trattoria, hard...

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1Thank geetina
Minneapolis, Minnesota
Reviewed 4 days ago NEW

The resort was very clean and hospitable. The issue I had was it was too quiet and peopple were too reserved for my liking. Management at the staff kept a lid on activity which I feel made the staff less inviting. We did find an exception in our bartender Aaron. He was definitly the shining star of the resort. He...

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Thank Mark M
Calgary
Reviewed 4 days ago NEW

Great place to stay for a family with kids who like to swim in the ocean and the pool. Great food choices. Simple and enjoyable. Would recommend to a family with little kids to families with pre-teens.

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Helpful?
Thank dougg585
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Dougg585, Thank you for taking time to post about our resort. We're happy to hear that your time spent with us was a great experience. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Wilkesboro, North Carolina
Reviewed 5 days ago NEW

This is a great family friendly resort. As members we've been going to the Royals every year for the past 19. The resorts are clean and well-maintained. Service is efficient and very friendly. The whole family loves it

Review collected in partnership with this hotel
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Helpful?
Thank NCWeaver
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear NCWeaver, Thanks so much for writing a review about The Royal Cancun. We love hearing from our members and their vacation experiences. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you for the past 19 years. We thank you for your continued loyalty and we...

Reviewed 6 days ago NEW

Overall the staff was very friendly and helpful. The Pool and Beach Bar (specifically the area serving food by the pool) was excellent- both food and staff. Angel and Manuel were the best servers!!!! (The bar ON the beach did not have friendly staff.) The beach and grounds were beautiful, well kept and safe. The cleaning staff did a great...

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Thank 533suzetted
Allentown, New Jersey
Reviewed 6 days ago NEW

I stayed with my husband and 3 small children here recently along with my parents and niece The hotel was beautiful, our 2 bedroom suite was super clean and roomy. Everyone at the hotel was very friendly however we were a bit frusturated with La Trattoria (the restaurant). We had a 5:30 reservation and came in at 5:35. The maitre'd...

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1Thank Leslie K
Cincinnati, Ohio
Reviewed 6 days ago NEW

The Royal Cancun is a great place to stay. No high rise buildings,with easy beach and pool access. We are very comfortable there. It is not a fancy place, but very clean and nice. Restaurant is very good, especially breakfast. The beach is very calm here, so it is great for wading and small kids.

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Helpful?
Thank Claire T

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
The Royal Cancun(R) All-Suites Resort has breathtaking views, friendly staff and a beautiful beach surrounded by palm trees make this a perfect place for a getaway with the family. The Royal Cancun(R) is located on a privileged beach surrounded by beauty, turquoise colors and a relaxing atmosphere. Mellow down with the sound of palm trees moving with the ocean breeze and have a taste of the Old Mexico and our revered family traditions. Enjoy our fine dining, activities and many other amenities with the All-Inclusive package. ... more   less 

Additional Information about The Royal Cancun All Suites Resort

Address: Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €165 - €503 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Cancun All Suites Resort 4*
Number of rooms: 201
Reservation Options:
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Also Known As:
The Royal Cancun Hotel Cancun
International Hotel Cancun
Club International Cancun
International Resort Cancun
International Club Cancun
Hotel Style:
#3 Family Hotel in Cancun
#16 Romantic Hotel in Cancun
#23 Top resorts Hotel in Cancun
#24 Luxury Hotel in Cancun
#24 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Cancun All Suites Resort staff and other travellers.
294 questions
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Questions? Get answers from The Royal Cancun All Suites Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Although we got a free upgrade to a 2 bedroom, 2 bathroom villa, it was located far from the pools/beach and on the street side, so you could hear the traffic at night. AC is loud too. Request a room by pool areas, as they were much more convenient. ”
 of 5 bubbles geetina, 24 Feb 2017 | Read review
“Just bring dollars to tip to make it easier on the staff if you go all-inclusive”
 of 5 bubbles P6896ZImarkm, 23 Feb 2017 | Read review
“Need to offer some sort of drying method of wet clothing. De-humidifier would be nice as well as drying racks.”
 of 5 bubbles dougg585, 23 Feb 2017 | Read review
“comfortable and clean. everything works”
 of 5 bubbles NCWeaver, 22 Feb 2017 | Read review
“Beach rooms(left)are next to a more active hotel.Rooms near pool include children and family activity all day-loud.”
 of 5 bubbles 533suzetted, 21 Feb 2017 | Read review
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