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31/12/2017 1/1/2018
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    Laguna Suites Golf & Spa

    Paseo Pok Ta Pok Lote 3, Cancun 77500, Mexico
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    31/12/2017 1/1/2018
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    Traveller (728)
    Room & Suite (158)
    Dining (141)
    Overview
    • Excellent54%
    • Very good28%
    • Average10%
    • Poor3%
    • Terrible5%
    Travellers talk about
    “juan bolio” (28 reviews)
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    “sister hotels” (41 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Concierge
    Spa
    Wheelchair Access
    Golf course
    Dry Cleaning
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Write a ReviewReviews (1,211)
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    1 - 5 of 856 reviews

    Reviewed 6 days ago via mobile

    Our vacation at Laguna Suites was great. A big shout out to the restaurant staff, they are the best. Thank you Felipe, Gama, 😎Fili, Juan, Adrian, Edwin, Alexis, and Oscar, you all did an outstanding job. 😘👍

    Thank Lisa L
    Reviewed 1 week ago

    First day they were enclosing the restaurant so we immediately had to catch shuttle to Ocean Spa. We had to wait 2 hours to catch the shuttle back to Laguna to unpack and settle in. Had to catch shuttle back to Ocean Spa to eat....More

    Review collected in partnership with this hotel
    Thank Patricia R
    Reviewed 1 week ago

    Staff at Laguna were great! Everyone was friendly front desk to kitchen and restaurant staff! Restaurant staff was the best! Supervisor Felipe and his staff Juan Filepe were amazing! They made sure that you enjoyed your stay and for us as a couple looking to...More

    Review collected in partnership with this hotel
    Thank jtavarez34
    Reviewed 1 week ago via mobile

    Felipe Solchago, Adrian, Fili, and Tuan are a great crew working together in the dining room. Very friendly and attentive. The food was delicious! Hard working staff!!!! The hotel is basic, located adjacent to a golf course. The beds are comfortable. Rooms have a pull...More

    1  Thank Linda H
    Reviewed 1 week ago

    we went on a time share package and stayed at the Laguna suites. It is a small complex located in a quiet residential section.BEAUTIFUL.The staff was amazing. Edwin,Oscar,and Alexis went over and beyond. The one restaurant was undergoing some renovations, and we were sent to...More

    1  Thank Barbara P
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Bar/Lounge
    • Room Service
    • Free Internet
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Shuttle Bus Service
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Spa
    • Golf course
    • Outdoor pool
    Details
    • Price range
    • US$159 - US$324 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #25 Spa Hotel in Cancun
    • #29 Luxury Hotel in Cancun
    • #33 Family Hotel in Cancun
    • #45 Romantic Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 48
    • Reservation Options
    • TripAdvisor is proud to partner with TripOnline SA so you can book your Laguna Suites Golf & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Laguna Suites Golf + Hotel Cancun ,
    • Laguna Hotel Cancun ,
    • Laguna Suites Cancun Mexico
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    Traveller (728)
    Room & Suite (158)
    Dining (141)
    Pool & Beach (118)
    Hotel & Grounds (467)
    Family and Play Areas (16)
    Bathroom (9)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 176 hotels in Cancun
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    Ask a question
    Questions & Answers
    tamarabp
    8 November 2017|
    Answer
    Response from jimincancun | Property representative |
    The hotel is located in a residential area and on a golf course. ch.There is free transportation to our sister hotels on the beach. You can request cribs at the hotel.
    0
    Votes
    Google Translation
    Putthoff1
    2 October 2017|
    AnswerShow all 4 answers
    Response from jimincancun | Property representative |
    Yes, it includes both top shelf and average.
    0
    Votes
    Google Translation
    April L
    9 August 2017|
    Answer
    Response from jimincancun | Property representative |
    There are different packages. Most of them include only the transportation from the airport to the hotel. Once in the hotel you can make arrangement to return to the airport in the hotel. You need to check directly with the... More
    0
    Votes
    Google Translation
    Room Tips
    "Room smelled musty and was very damp. A dehumidifier might help. Some color or pictures might make it feel..."
    Read review
    "very quiet place very good for relaxation ith excellent services"
    Read review
    "Everything was great!"
    Read review
    "furniture old looking.. It needs to be updated"
    Read review
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