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Grand Royal Lagoon

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Traveller (122)
Room & Suite (143)
Pool & Beach (61)
Overview
  • Excellent15%
  • Very good41%
  • Average25%
  • Poor8%
  • Terrible11%
15 Jan 2018
“Like an Average Student Who Tries Hard”
10 Jul 2018
“Horrible hotel horrible service ”
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
2 Star accommodation
All hotel details
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (225)
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Traveller rating
13
52
31
8
14
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LanguageEnglish
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13
52
31
8
14
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1 - 5 of 118 reviews
Reviewed 11 July 2018 via mobile

I guess you get what you paid for . Hotel shown as $100 hotel and paid about $45 with special discount. Do not be deceived this is a $30 hotel which is priced for $45. Everything is very old , feels and smells moldy. Very...More

Thank Delisa M
Reviewed 18 June 2018

This hotel is very old, while they upgraded the rooms they did not upgraded the bathrooms. The faucets from the shower and the bathroom were old,. The view was horrible we were looking at a shack and the experience was awful. A lot of children...More

Thank nanibaby1
Reviewed 8 April 2018

I cant believe it,,,I got this reservation 3 month in advance,room is very very tiny,,cant pass each other , no space, breakfast cup coffe cup,,,, only orange juice no other,,every single day same,tost and 50 gr fruit,,then you have to buy from them what ever...More

Thank lina k
Reviewed 15 January 2018

This place a bit older and some of its equipment out of date but there is clearly an attempt to keep things clean and in working order. Our room was very clean, the beds tightly made, a few frilly aesthetic touches with the towels &...More

2  Thank SemiLuckyTraveler
Reviewed 29 July 2017 via mobile

As I got to the facility, the "lobby " was filled like a small car with what appeared to be locals visiting. They were on the floor & suitcases spilling outside. I just shook my head ready for something unpleasant. I received a few disapproving...More

Thank nanajean6
View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Free Internet
Restaurant
Breakfast included
Hotel Amenities
Free Parking
Multilingual Staff
Breakfast included
Laundry Service
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Outdoor pool
Restaurant
Details
Price range
US$41 - US$65 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Best Value Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$41 - US$65 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Best Value Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (122)
Room & Suite (143)
Pool & Beach (61)
Dining (23)
Amenities (14)
Family and Play Areas (1)
Questions & Answers
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Cindy D
25 September 2015|
Answer
Response from Lori M | Reviewed this property |
No amenities at all.
0
Votes
Room Tips
"I would not go there again"
Read review
"Not this hotel"
Read review
"Upper rooms probably have a better view."
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"114 ground floor - just a couple steps to the pool"
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