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Eco-Hotel El Rey Del Caribe

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#46 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersPlatinum level
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Eco-Hotel El Rey Del Caribe
Eco-Hotel El Rey Del Caribe
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580 Reviews from our TripAdvisor Community

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Showing 394: English reviews
Reviewed 17 May 2012 via mobile

Basically the hotel smells like a cesspit as a result of these "fancy" toilets they have installed. Consequently, you wouldn't go near the pool. At 3am a dog was barking so loud for an hour that it woke up the whole hotel. We also found that we could not adjust our aircon so were either sweltering or shivering. Not so...

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Helpful?
3Thank Tadams977
reycaribe, Gerente at Eco-Hotel El Rey Del Caribe, responded to this review

Dear guest: We are very sorry for the inconvenient you have with the smell and the dog. Unfortunately, the dog was outside the hotel, and in 29 year that the hotel has been working this is the first time we have this problem, we are very sorry for this. About the smell, is also unusual, this smell was coming because...

Wellington, Colorado
Reviewed 10 May 2012

I have been visiting Quintana Roo for the past 30 years. The changes have been a little more than overwhelming for me as I liked the out of the way and the remote nature I had found down here in Q Roo. The development of Costa Maya and the bustle of Cancun are a little much for me, About 12...

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Helpful?
1Thank Tim S
reycaribe, Gerente at Eco-Hotel El Rey Del Caribe, responded to this review

Thank you very much for your comments and your visit, we are glad you enjoy your stay it is a great honor to people like you in the hotel. We are doing a great effort to be environmental friendly. See you soon this is your home in Cancun Gerente Ing. Eduardo Rodríguez Hernández

Winthrop WA
Reviewed 2 May 2012

This hotel was an absolute savior for our family. Plans changed for us and we ended up in Cancun 3 days more than we expected and wanted to avoid the hotel strip. We had difficulty finding Hotel el Rey( since we were driving and nothing made sense) the owner graciously came and met us when we were lost. We got...

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Helpful?
Thank Lucyswest
reycaribe, Gerente at Eco-Hotel El Rey Del Caribe, responded to this review

Dear friends, thank you very much for your visit, we were very glad to help you to arrive the hotel, we hope you can come to visit us again soon and next time try our massages they are good and cheap. We are doing a grate effort to be environmental friendly Manager Ing. Eduardo Rodríguez Hernández

Phoenix
Reviewed 16 April 2012

Great hotel, friendly staff and breakfast is good too. It's a convenient location to base your travel from. Highly recommended.

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Helpful?
1Thank SMCCphx
reycaribe, Gerente at Eco-Hotel El Rey Del Caribe, responded to this review

Thank you for your recommendation, it is very important for us , because we are doing a grate effort to be friendly with the environmental, using the sun to heat the water, recycling, with an important garbage separation program, composting and many other things, Next time try our massages they are very good and cheap. See you soon. Manager Ing....

Terrace
Reviewed 12 April 2012

After a long trip to get to Mexico this is the perfect place to hide for a few days before you continue on with your adventure. Located almost right across the street from the ADO main bus station, it is an easy walk. Was very quiet .... no traffic noise. Slept well in a large comfortable room. Small but nice...

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Helpful?
Thank east635
reycaribe, Gerente at Eco-Hotel El Rey Del Caribe, responded to this review

Thank you very much for your comments and your visit, we hope you can come to be with us very soon. Next time tray our massages or our hot Jacuzzi with the water heated with the sun as the rest of the hotel in the garden., thanks for being a responsible tourist coming with us , you can be sure...

Sydney, Australia
Reviewed 10 April 2012

If you're not interested in resort hotels or lesser accommodation on noisy streets, but enjoy green, leafy tranquil environments and sympathetic human scale architecture, this is THE place in Cancun. A bit away from the beaches but close to the bus station, so very convenient for travellors, El Rey de Caribe provides all this and more in what is actually...

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Helpful?
Thank CHRISTOPHER C
reycaribe, Gerente at Eco-Hotel El Rey Del Caribe, responded to this review

Thank you for your comments and your visit, it was a great honor to have you as guest with us. Hope we can see you soon, and next time try the massages in the spa near the pool, or the Jacuzzi in the garden. Manager Ing. Eduardo Rodríguez Hernández

Brisbane Australia
Reviewed 5 April 2012

Hotel is well placed. Within walking distance of the ADO bus station. Lovely setting with central garden and pool. King size bed, kitchenette and fridge and safe. Wifi really didn't work. The hotel organised the cab to airport and early morning wake up call. We left too early so didn't have breakfast. Plenty of restaurants in the area.

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Helpful?
Thank Marilyn50
reycaribe, Gerente at Eco-Hotel El Rey Del Caribe, responded to this review

Thank you for your visit, we will be glad if you can breakfast with us and have a Rita Marley juice, next time you come. I can suggest also to have a massage, next time, this is another service we have in the hotel. Manager Ing. Eduardo Rodríguez Hernádez

Chicago, Illinois
Reviewed 30 March 2012

We absolutely love Hotel del Rey -- super convenient, lovely people, quiet beautiful oasis in an otherwise heinous town (just fly in and get out). Kids love the jungle courtyard and pool. We have stayed there three times over the last three years, and will continue to do so. Only suggestion for improvement is better coffee at breakfast.

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Helpful?
Thank ShannonLD
reycaribe, Gerente at Eco-Hotel El Rey Del Caribe, responded to this review

Dear friends, after three years you are part of this grate family of El Rey del Caribe, your home in Cancun, be sure that next time the coffe is going to be much better, thanks a lot for your comments , this helps us to give a better service. Try our massages next year they are really very good and...

New York City, New York
Reviewed 21 February 2012

We were only here one night but we thoroughly enjoyed our stay and would visit again. The interior courtyard is lovely as are the people who work there. It is within walking distance to the Zocalo and the little parks that surround it. Perfect for an afternoon and evening visit. Its always a pleasure to find places like these at...

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Helpful?
2Thank hotelbaudin
reycaribe, Gerente at Eco-Hotel El Rey Del Caribe, responded to this review

We are happy if you are happy, we appreciate you opinion about the Eco Hotel El Rey del Caribe, we try to do our best. Our location is very convenient to traveler, near of evrything. We also hace transportation from and to the airport. Thanks for you visit this is your home in Cancun from now on. Manager Eduardo Rodríguez...

Dauphin, Canada
Reviewed 21 February 2012

ECO-Hotel El Rey del Caribe was a wonderful surprise. After a relaxing tour around the Yucatan, we were not looking forward to spending our last day in busy, busy Cancun. But ECO-Hotel El Rey del Caribe, which is built around a jungle-like garden with lots of wildlife, is a serene, calm place. Staff were helpful and friendly and walking distance...

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Helpful?
1Thank Michelle N
reycaribe, Gerente at Eco-Hotel El Rey Del Caribe, responded to this review

Thank you for your visit , next time you come try a massage, they are cheap and very good, you will enjoy them , See you soon will be a great honor to have you here, we wait you with open arms. Manager Ing. Eduardo Rodríguez Hernández

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Free Parking
  • Restaurant
  • Spa
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
The Eco-hotel El Rey del Caribe is an oasis of tranquility in the center of downtown Cancun.The eco-hotel's traditional colonial facade is cheerfully painted with a Mexican flair. Passing through the wrought iron gates , you enter the interior courtyard where you are surrounded by lush tropical gardens.The interior courtyard layout provides you with quiet in the midst of the city and security in the midst of convenience.All rooms open onto the courtyard which contains a swimming pool and jacuzzi.The owners are in residence to assure that you feel completely at home and give you a taste of traditional Mexican hospitality.We invite you to join us in our efforts to make an ecological concept a reality. We do our best to respect the environment by using solar hot water heaters, recycling by separation of trash, composing of garden and kitchen wastes, and capturing of rain water. We even have an unusual solar clothes drier .Some rooms are equipped with suitable technology in composing toilets. ... more   less 

Additional Information about Eco-Hotel El Rey Del Caribe

Address: Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €63 - €99 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Eco-Hotel El Rey Del Caribe 3*
Number of rooms: 31
Reservation Options:
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Also Known As:
El Rey Del Caribe Hotel
Hotel Style:
#14 Best Value Hotel in Cancun
#22 Family Hotel in Cancun
#27 Romantic Hotel in Cancun
#36 Spa Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Eco-Hotel El Rey Del Caribe staff and other travellers.
25 questions
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San Francisco, California
New Westminster, British Columbia, Canada
8 months ago
New Westminster, British Columbia, Canada

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Questions? Get answers from Eco-Hotel El Rey Del Caribe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the back are quiet”
 of 5 bubbles DaveW430, 26 Mar 2017 | Read review
“I stayed in room 1 on my first visit - the other side of the hotel from the breakfast area if you want a lie-in!”
 of 5 bubbles PearlEscapes, 25 Feb 2017 | Read review
“No elevator so be careful of top floor”
 of 5 bubbles cordelia11, 29 Jan 2017 | Read review
“The room we had was large enough for four people. I don't think there are any specific floors or rooms to ask for.”
 of 5 bubbles TravelDiva19, 19 Jan 2017 | Read review
“We had a room at the end of the balcony on the first floor which was quiet and comfortable.”
 of 5 bubbles N_IrelandMarmalade, 9 Jan 2017 | Read review
5 of 5