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3/9/2017 4/9/2017
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    Moon Palace Cancun

    Carretera Cancun-Chetumal Km. 36.5, Cancun 77500, Mexico
    Hotel website
    Best prices for your stay
    3/9/2017 4/9/2017
    SAVE US$12
    Traveller (15544)
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    • Excellent67%
    • Very good20%
    • Average7%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “sunrise section” (1,029 reviews)
    “flow rider” (812 reviews)
    “nizuc section” (630 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Golf course
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Moon Palace Cancun
    Offers & Announcements: Endless Paradise Sale 45%
    Hotel deals
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    Sun Palace
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    3 Sep4 Sep
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (21,783)
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    1 - 5 of 19,403 reviews

    Reviewed today

    Went here with the extended family (grandparents, parents and kids) and on the whole we had an excellent holiday, the rooms are nice, the service is good and the food is pretty good. However, as many people have said, we were fooled by the timeshare...More

    Thank subpop1973
    Hotel's Favourite
    Reviewed 1 week ago via mobile

    My family and I have had nothing short of a great experience at any of the Palace Resorts in Mexico. Moon Palace has more than enough features & benefits on property to have a wonderful time and the service has been great as well. -...More

    7  Thank 15gizzy15
    Response from JoseMoonPalace, Gerente at Moon Palace CancunResponded 1 week ago

    Dear 15gizzy15, Your loyalty and recognition, motivate us to continue to do with passion what we love "Serve and make our guests happy" thank you very much for sharing your comments on Trip Advisor and for having honored us with your comments, we are very...More

    Reviewed today via mobile

    We were a family of four. Came here for 7 night from the 3rd of August. We had an Amazing time. We stayed at the Nisuc . The Rooms are spacious with a large Jacuzzi bath, well stocked mini bar, good range of toiletries and...More

    2  Thank mirchew
    Reviewed yesterday via mobile

    We have just come to the end of a wonderful holiday! My partner and I came with our 5 year old (she actually had a birthday while we were here) the ladies in the kids club are amazing, so kind and patient. They made a...More

    3  Thank Marie S
    Reviewed yesterday via mobile

    I want to highly recommend Moon Palace. We vacation in August which is extremely hot however we got around the Heat and made it work. The resort itself is very nice. Rooms are excellent! Room service and Main Service excellent. They spent several hours cleaning...More

    1  Thank Larry & Michell... B
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    Sun Palace
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    Awards & Recognition
    GreenLeadersPlatinum level
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Beachfront
    • Free Internet
    • Spa
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Spa
    • Hot Tub
    • Golf course
    • Bar/Lounge
    • Price range
    • US$312 - US$757 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Romantic Hotel in Cancun
    • #9 Business Hotel in Cancun
    • #13 Family Hotel in Cancun
    • #20 Spa Hotel in Cancun
    • #22 Top resorts Hotel in Cancun
    • #23 Luxury Hotel in Cancun
    • #24 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 2433
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Orbitz, BookIt.com, HotelPower, TravelUp, Hotwire, Cancelon, TripOnline SA, HotelQuickly and getaroom.com so you can book your Moon Palace Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Moon Palace Hotel ,
    • Moon Palace Cancun Mexico ,
    • Cancun Moon Palace Resort ,
    • Moon Palace Golf & Spa Resort ,
    • Moon Palace Mexico
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    Traveller (15544)
    Pool & Beach (3256)
    Room & Suite (2379)
    Dining (1483)
    Hotel & Grounds (8616)
    Family and Play Areas (339)
    Business Centre & Event Rooms (153)
    Bathroom (135)
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    7.79 km away
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    13.23 km away
    Secrets The Vine Cancun
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    12.85 km away
    Nearby Restaurants
    Arrecifes - Nizuc Brazilian Restaurant/Moon Palace
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    20 August 2017|
    Response from David P |
    There is one in sunrise . But if you wish to use the one in the grand you have to pay /use your resort credits .
    20 August 2017|
    AnswerShow all 2 answers
    Response from NickUK2013 |
    Sadly it seems like that's what has to be done - and I thought holidays/vacation was for having a leisurely morning.
    Room Tips
    "Ask for the highest floor, facing the quiet side, and a king sized bed with 2 rollaways (for a 2 adults and 2..."
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    "Make sure guest room doors (entry door and balcony/patio) are closed securely so air conditioning will run..."
    Read review
    "Block 88 was very central"
    Read review
    "If booking to stay with 4 in a room, be very careful as the rooms are very small, and the beds even smaller!"
    Read review
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