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Moon Palace Cancun

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Traveller (19576)
360
Panoramas (198)
Traveller (19576)
360
Panoramas (198)
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
Certificate of Excellence
GreenLeaders Platinum level
Located on Cancun's tranquil south shore, ten minutes from the airport, this luxury all-inclusive resort offers more than 2,000 accommodations, each with whirlpool tubs, 24-hour room service, top-shelf drinks, free WIFI, CHI-branded amenities and complimentary calls to Continental US, Canada, and landlines in Mexico, Over-the-top amenities are included for everyone, families and couples alike, such the state-of-the-art Playroom for kids, a lounge designed just for Teens; an endless variety of gourmet dining options and bars, a FlowRider® Double Wave Simulator, not to mention world-class entertainment and nightlife. With the added indulgence of an AWE SPA® for hard-core pampering, and a Jack Nicklaus Signature Golf Course for enthusiasts and novices alike, Moon Palace Cancun has it all.
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Property amenities
Pool
Room Service
Restaurant
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Free Parking
Tennis Court
Free Internet
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Family
Green
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:50% off room rate
Hotel deals
Location
Full view
Contact
Carretera Cancun-Chetumal Km. 36.5, Cancun 77500 Mexico
Name/address in local language
Getting there
Cancun Airport6 km
Cozumel Airport54 km
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Reviews (29,080)
Filter reviews
25,384 results
Traveller rating
17,411
4,564
1,799
834
776
Traveller type
Time of year
LanguageEnglish
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17,411
4,564
1,799
834
776
Show reviews that mention
All reviews sunrise section nizuc section nizuc and sunrise golf club la gondola flow rider los caporales los tacos resort credit la trattoria swing bar public relations brazilian restaurant pay tax vacation planners huge resort dolphin swim
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1 - 5 of 25,384 reviews
Reviewed yesterday via mobile

Chef Jose gave us an amazing delicious dinner!, David our waitress was always on point, and was always there when we needed him. The captain Alejandro always has treated us with respect and is amazing at what he does, he made us some very good...More

Thank Glorisq
Hotel's Favourite
Reviewed 20 November 2017

We just returned from an incredible week at the Moon Palace. We've stayed at Beach Palace and Sun Palace a number of times before, and have always loved the level of service and the quality of the accomodations, so we were a bit apprehensive of...More

Review collected in partnership with this hotel
99  Thank gerald422
Response from GM_TheGrandAtMP, Gerente at Moon Palace CancunResponded 21 November 2017

Dear gerald422, Thank you for your preference in Palace Resorts. We appreciate that you have shared your comments with us. Please note that it is a pleasure for us to assist you with excellence and attentiveness every time you provide us the honor of welcoming...More

Reviewed yesterday via mobile

Caporales was a great experience the Mayan coffee brought us back it was delicious the food was great the customer service was excellent! Manuel, Alejandro, and Samuel and Gloria making tortillas all were great.

Thank Mvbmc
Reviewed yesterday via mobile

Great service, atmosphere and the food was phenomenal! Jorge was a great server that was very attentive of our large group. The steaks are great and the lobster is even better!! Highly recommend!! A must visit!

Thank Bea S
Reviewed yesterday via mobile

Jorge Perez and M Angel we absolutely superb with the service and personal attention. We had a table of 16 and they were so attentive and personal. The food was amazing. Highly recommend this resort and especially Palapa Asadero.

Thank JudyRose40
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Questions & Answers
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Wanderer12984079104
14 November 2018|
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Response from Wanderer12984079104 |
I have answered that I am not a robot
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Room Tips
"Concierge level is worth every penny!"
lc986
yesterday
Read review
"Try to get a room in between Sunrise Building and Nizuc Building for convenience."
SPrasad84
2 days ago
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"Get a room on the second floor or above people getting out of golf carts can be drunk and loud at night."
mrgrant
2 days ago
Read review
"Splurge and get an ocean view"
SamS754
3 days ago
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PRICE RANGE
US$326 - US$806 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
moon palace hotelmoon palace cancun mexicocancun moon palace resortmoon palace golf & spa resortmoon palace mexico
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
2433
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