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Park Royal Cancun

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#57 of 182 Hotels in Cancun
Certificate of Excellence
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3,757 Reviews from our TripAdvisor Community

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Showing 1,555: English reviews
Victoria, BC
Reviewed 29 January 2008

My husband and I stayed here Feb 13-27th and we loved it! We have been all over the world but had never been to the Cancun strip. In Mexico, we have been to the Mayan Riviera, Los Cabos and Puerto Vallarta. It was the perfect location. The pools are nice with the adult pool being upstairs from the kids pool....

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10Thank Dogluv
Wolfeboro
Reviewed 29 January 2008

My All Inclusive stay at the Park Royal was not what I wanted. The whole atmosphere there was hurry, hurry hurry! My room did not get cleaned some days until after five pm. It was so noisey in the halls. With people yelling and coming in at all times. One night someone called out "FIRE"and scared me to bits. In...

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1Thank tellall8
ottawa ontario
Reviewed 25 January 2008

Our stay here was excellent. From the easy check in, our huge room, accommodating staff and good food, especially in the Italian restaurant we had no complaints. The location on the hotel zone was very good and the local bus out front was easy to use and to find your way around. For the money, this hotel is a great...

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4Thank bobisfun
Amherst, Massachusetts
Reviewed 24 January 2008

This was our first trip to Cancun and to the Park Royal. First off, the grounds and hotel overall are spotlessly clean. The people were all very friendly, especially some of the bartenders. The beach has an erosion problem which was disappointing but it's still better than most on the ocean side of the strip. There is still plenty of...

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6Thank jmass
Calgary, Canada
Reviewed 23 January 2008

We spent one week at the Park Royal, 2 adults with children, aged 18 and 13, Overall we had a great time and would reccomend this resort. Following is our opinion of the resort amenities Location (4****) Excellent location across from great shopping, within walking distance to bars. Pat Obrians and Margaritaville 3 minutes away Party zone about 20 minutes...

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13Thank h0lidaydave
Toronto, Canada
Reviewed 21 January 2008

WOW,,,what a place!! My husband and I arrived at the hotel just about lunch time, and check in was a breeze. The room was bright and clean, and we had a view of the La Isla Mall, 5th floor. We had the most fantastic week there. I just can't express how much we loved the place. We have been travelling...

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11Thank Ontariobeachbummin
virginia
Reviewed 18 January 2008

Lets dive right in: Checkin: very fast. Booking midweek to midweek, there seemed to be less people there, but the volume of people doubled on the weekend. It was very fast. Staff was very curtious, and the timeshare sharks stayed right at their desk and never uttered more than a "hola". Lobby was very clean and bell hops were very...

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5Thank bluigirl
Grand Prairie, Texas
Reviewed 18 January 2008

Stayed at the PRP Jan 16th-19th. Stayed in the Pres. suites and had a great view of the ocean although the are doing construction on the building next door. Check in was a breeze, There by 1PM in room by 1:30.The room was very clean and nice size, a little old but still ok. Only water in rooms there was...

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3Thank Gregory W
Boston, MA
Reviewed 18 January 2008

I receive this hotel via RCI exchange with surcharge for "all-inclusive". I am highly disappointed how those people understand concept of "inclusive". Actually NOTHING BUT food and drink was provided for relatively high price. Hotel has no entertainment on-site of any kind, no water sports, and transportation to entertainment and marina that WAS PROMISED was actually NOT AVAILABLE. On positive...

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3Thank geneus
Massapequa, NY
Reviewed 15 January 2008

We had such a wonderful time. The staff would bend over backwards for you. They upgraded our room at no charge. All I saw was the workers always cleaning. The place was nice, well maintained and very clean. I would definetly stay there again. The beach is so beautiful it was amazing. I was a little nervous from reading other...

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4Thank bobkat10

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Cancun Caribe Park Royal Grand is conveniently located right in the heart of the Hotel Zone next to the very exclusive, La Isla Mall. The International Airport is located only 20 minutes from the hotel and you'll be within walking distance of the best restaurants and stores.From the Park Royal Grand walk over to Cancun's excellent shopping center and discover places like Kukulcan mall, Flamingo mall, Forum mall, Coral Negro market, and Caracol mall.Souvenirs and bargains abound as you stroll through the stores in the heart of Cancun's hotel district. Whether you are looking for a new designer outfit for yourself or a gift to take home to your loved ones, you'll find it here ... more   less 

Additional Information about Park Royal Cancun

Address: Blvd. Kukulkan Km. 12.5 | Lote 18, Fraccion 1-B | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €174 - €370 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Park Royal Cancun 3.5*
Number of rooms: 287
Reservation Options:
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Also Known As:
Park Royal Cancun Hotel Cancun
Park Royal Resort Cancun
Park Royal Piramides Cancun
Hotel Style:
#41 Top resorts Hotel in Cancun
#47 On the Beach Hotel in Cancun
#49 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Park Royal Cancun staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Villas are amazing! You can walk right out onto the beach.”
 of 5 bubbles 856kylas, 16 Jan 2017 | Read review
“Request the main tower to avoid the elevator issues mentioned in my review ”
 of 5 bubbles marcomO680MN, 12 Jan 2017 | Read review
“The suite has a Murphy's bed, which is Queen sized and comfortable. Sleeps a family well.”
 of 5 bubbles Dunkste, 10 Jan 2017 | Read review
“Beautiful ocean view room however the beds are very hard. Staff are very helpful and friendly.”
 of 5 bubbles terryhN2612AU, 9 Jan 2017 | Read review
“get rooms in higher floor with a good view”
 of 5 bubbles sumithav2014, 6 Jan 2017 | Read review
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