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Park Royal Cancun

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#56 of 181 Hotels in Cancun
Certificate of Excellence
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3,675 Reviews from our TripAdvisor Community

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There are newer reviews for Park Royal Cancun
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Showing 1,524: English reviews
Breckenridge, TX
Reviewed 16 September 2007

We loved our recent stay (September, 2007) and would definitely go back again! They could use better nightly entertainment but we did participate in the activities---needs more variety, It is not a luxury resort but if was great for us as we spent most of the time at the pool area or doing tours. Rooms were always clean, fresh linens...

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11Thank BreckenridgeTraveler
chilton
Reviewed 25 August 2007

management treated us very poorly when we did not buy into there Hotel . We were there on a bonus trip from another resort that we had purchased into. They definetly did not want us around and they were not interested in anything but your money. we paid in advance 100% including tax's and tips. But when we checked out...

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4Thank lbdexter
Honolulu, Hawaii
Reviewed 31 July 2007

Stayed at the Park Royal Cancun w/ my boyfriend (both early 30's) for 4days / 3nights (July 27-July 30). While I booked and paid our reservations a day prior to arrival (about $550 for 2 of us through bookit.com), my boyfriend surprised me by paying and extra $210 to get upgraded to the Presidential Suite (extra living room w/ an...

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15Thank asiadoll
Maidenhead
Reviewed 4 July 2007

My partner and I stayed at the Park Royal from the 23.6.7 for 1 week. Upon arrival everyone was so welcoming and helpful. The food was lovely, with being a vegetarian I thought this may prove difficult but in fact was not. There was an adult pool which was great and access to the beach was a stride from the...

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1Thank dianneratcliffe1978
Knoxville, TN
Reviewed 25 June 2007

The people were wonderful and welcoming. The food was adequate. The grounds and facilities were beautifully kept. The degree of cleanliness was outstanding. We booked a Presidential Suite. It's a very nice (expensive) room. There was a refrigerator in the room but dthe resort did not stock it even though it was stated in the ads. The room was supplied...

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3Thank cassiebrown
New Hampshire
Reviewed 12 June 2007

What an amazing place to spend our honeymoon!! We were there from April 22 to May 2 2007. The weather was wonderful every day! Our room was comfortable with a view of the ocean. The food was excellent and the service was second to none! Manuel...the best bartender in the world! Whatever those shots were we will be back for...

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6Thank tlawry123
Folsom, California
Reviewed 27 May 2007

A year ago we swapped two weeks of our timeshares into the Park Royal for May 4 - May 18, 2007. We just returned. After reading reviews for the past year, I was concerned that we had made a mistake. First, let me say, we have traveled extensively worldwide for over 35 years and the Park Royal was by far...

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16Thank QFP
Raleigh, NC
Reviewed 14 May 2007

The service was outstanding and the place was immaculate. From the moment we arrived the service was wonderful. They serve you RUM PUNCH in the lobby while waiting for your room! All the staff and bartenders were very freindly and accomodating. The buffet bar for breakfast, lunch and dinner was pretty good for the most part. I really enjoyed the...

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3Thank Cass3918
Belmar, New Jersey
Reviewed 7 May 2007

Beautiful Amazing Beach. The hotel is very very clean. The service is excellent. The breakfast buffet was wonderful with fresh fruits and omlet station made to order. We were disappointed to find no mini-bar in our room. You had to purchase drinks and snacks from the convenience store on property if you wanted to sit on your patio and have...

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5Thank JerseyExit98
Connecticut
Reviewed 26 April 2007

Wife and I spent a weel in April 07 at the Park Royal.We swapped a time share week so we were treated as an owner but I didn't see much difference.The place was remarkably clean and the staff were wonderful.Some of the reviews I read berated the food.I don't agree.The food was not 5 star but was very good and...

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8Thank TonyConnecticut

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Cancun Caribe Park Royal Grand is conveniently located right in the heart of the Hotel Zone next to the very exclusive, La Isla Mall. The International Airport is located only 20 minutes from the hotel and you'll be within walking distance of the best restaurants and stores.From the Park Royal Grand walk over to Cancun's excellent shopping center and discover places like Kukulcan mall, Flamingo mall, Forum mall, Coral Negro market, and Caracol mall.Souvenirs and bargains abound as you stroll through the stores in the heart of Cancun's hotel district. Whether you are looking for a new designer outfit for yourself or a gift to take home to your loved ones, you'll find it here ... more   less 

Additional Information about Park Royal Cancun

Address: Blvd. Kukulkan Km. 12.5 | Lote 18, Fraccion 1-B | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €168 - €368 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Park Royal Cancun 3.5*
Number of rooms: 287
Reservation Options:
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Also Known As:
Park Royal Cancun Hotel Cancun
Park Royal Resort Cancun
Park Royal Piramides Cancun
Hotel Style:
#41 Top resorts Hotel in Cancun
#47 On the Beach Hotel in Cancun
#49 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Park Royal Cancun staff and other travellers.
127 questions
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Questions? Get answers from Park Royal Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is lots of space to store your clothes and shoes. Every day they will leave you 2 bottles of water and in the bathtub is a pull out line to hang your wet bathing suits.”
 of 5 bubbles , 5 Dec 2016 | Read review
“presidential suite (balcony overlooking the ocean)”
 of 5 bubbles 56briannaf, 4 Dec 2016 | Read review
“the beds are still as uncomfortable as ever and one bed was broken and our hot tub didn't work ”
 of 5 bubbles michellebP9189OH, 4 Dec 2016 | Read review
“We stayed on the top floor facing the ocean. It had a beautiful balcony with our own jacuzzi and it was very spacious.”
 of 5 bubbles ajm368, 1 Dec 2016 | Read review
“All rooms are great - would be nice to have a room with a balcony.”
 of 5 bubbles jvs000, 28 Nov 2016 | Read review
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