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5/11/2017 6/11/2017
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    Park Royal Cancun

    Blvd. Kukulkan Km. 12.5 | Lote 18, Fraccion 1-B | Zona Hotelera, Cancun 77500, Mexico
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    Lowest prices for your stay
    5/11/2017 6/11/2017
     14 people are viewing this hotel
    US$227
    US$227
    US$227
    Traveller (2761)
    Pool & Beach (687)
    Room & Suite (426)
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    Overview
    • Excellent41%
    • Very good35%
    • Average14%
    • Poor5%
    • Terrible5%
    Travellers talk about
    “el mirador” (44 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    Kids Club
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
    5,418 reviews
    #10 of 177 hotels in Cancun
     
    Gran Caribe Resort
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    NYX Hotel Cancun
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    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (4,503)
    There are newer reviews for Park Royal Cancun
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    1,211 - 1,215 of 1,805 reviews

    Reviewed 18 August 2011

    The property of the hotel was very nice and always clean. The staff was kind and very friendly. The food was OK, could use some improvement but was not too bad, however, the restaurants at night were very elegant. Two very nice pools with amazing...More

    5  Thank Bea W
    Response from Monica C, Gerente at Park Royal CancunResponded 10 September 2017

    Thank you for taking the time to share your experience with us! We are happy to hear that you enjoyed your stay at Park Royal Cancun. We apologize for the shortcomings that you describe. We hope that these events don’t deter you from staying with...More

    Reviewed 5 August 2011

    The sports and entertainment staff were very cordial and genuine. They always had a smile on their face, and were eager to please their guests. Especially Paco, who was also part of the sports and entertainment staff, was great and was always eager to have...More

    Thank Anglcrz
    Response from Monica C, Gerente at Park Royal CancunResponded 10 September 2017

    Thank you very much for your excellent review! At Park Royal Cancun we try to make everybody’s stay unforgettable, and we are so happy that we succeeded. We are pleased that the service was exceptional and we will let them know that their hard work...More

    Reviewed 27 July 2011

    The hotel was average, but clean. It was all inclusive and the drinks were top shelf, but the choice of restaurants was very limited. There was only an Italian restaurant and the buffett. What was most annoying was the high pressure sales for the Royal...More

    2  Thank Beware_11
    Response from Monica C, Gerente at Park Royal CancunResponded 4 weeks ago
    Google Translation

    Reciba usted un cordial saludo por parte del equipo de Park Royal Cancún. La retroalimentación del cliente es muy importante...More

    Reviewed 21 July 2011

    This year we returned to the Park Royal in Cancun and i have to say, they never fail to impress us. The restaurants were amazing like always and the service was impeccable. i extremely liked the entertainment staff, especially Paco and Carlos. They always made...More

    2  Thank hilaryprimmett
    Response from Monica C, Gerente at Park Royal CancunResponded 10 September 2017

    Thank you very much for your excellent review! At Park Royal Cancun we try to make everybody’s stay unforgettable, and we are so happy that we succeeded. We are pleased that the service was exceptional and we will let them know that their hard work...More

    Reviewed 20 July 2011

    My nine year old son and I (Mum) spent two lovely weeks at this small and charming hotel between June and July. We felt safe and welcome. Staff went out of their way to make the holiday just perfect. Super clean and conveniently located opposite...More

    Thank Annalisa22
    Response from Monica C, Gerente at Park Royal CancunResponded 10 September 2017

    Thank you for taking the time to share your experience with us! We are happy to hear that you enjoyed your stay at Park Royal Cancun. We apologize for the shortcomings that you describe. We hope that these events don’t deter you from staying with...More

    The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$175 - US$398 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #45 Top resorts Hotel in Cancun
    • #48 Romantic Hotel in Cancun
    • #50 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 289
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, BookIt.com, TripOnline SA, HotelsforEveryone, Hotwire, Cancelon, Travelocity, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Park Royal Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Park Royal Cancun Hotel Cancun ,
    • Park Royal Resort Cancun ,
    • Park Royal Piramides Cancun
    Add Photo Photos
    Traveller (2761)
    Pool & Beach (687)
    Room & Suite (426)
    Dining (196)
    Hotel & Grounds (1551)
    Family and Play Areas (40)
    Bathroom (24)
    Business Centre & Event Rooms (24)
    Nearby
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    1.20 km away
     
    Beach Palace
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    .32 km away
     
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    .19 km away
     
    NYX Hotel Cancun
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    NessaGisele
    15 September 2017|
    AnswerShow all 2 answers
    Response from alnbt | Reviewed this property |
    Sorry for the delay in responding. There were a wide variety of labelled alcohol drinks. whiskey, gin vodka rum, barcardi, tequila etc. They also will make up cocktails at your request, You can also dictate the strength of... More
    1
    Vote
    lenypia
    5 August 2017|
    AnswerShow all 3 answers
    Response from Ana Claudia S | Reviewed this property |
    Sorry I only saw it now. When I went in July I felt the water was a bit rough, I would not recommend for elderly.
    0
    Votes
    brennanj6
    23 June 2017|
    AnswerShow all 3 answers
    Response from bluemax635 | Reviewed this property |
    The email address is mcontreras@park-royalhotels This address is of our friend the General manager. Ask her any questions you have but be prepared to get an answer not within minutes. Love you Irish!!
    0
    Votes
    Room Tips
    "House keeping was often short of replacing towel and mats. Often did not wipe down surfaces and did not..."
    Read review
    "Beautiful rooms, always clean. Please remember to tip the maids, they work really hard & deserve your..."
    Read review
    "Left it in the room."
    Read review
    "My patio slide lock was broken, and maintenance had to fix it. After it was "fixed", to door..."
    Read review
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