We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Park Royal Cancun

Show Prices
#56 of 182 Hotels in Cancun
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Park Royal Cancun
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

3,672 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Park Royal Cancun
See the most recent reviews
Showing 1,523: English reviews
ottawa ontario
Reviewed 25 January 2008

Our stay here was excellent. From the easy check in, our huge room, accommodating staff and good food, especially in the Italian restaurant we had no complaints. The location on the hotel zone was very good and the local bus out front was easy to use and to find your way around. For the money, this hotel is a great...

 Report
Helpful?
4Thank bobisfun
Amherst, Massachusetts
Reviewed 24 January 2008

This was our first trip to Cancun and to the Park Royal. First off, the grounds and hotel overall are spotlessly clean. The people were all very friendly, especially some of the bartenders. The beach has an erosion problem which was disappointing but it's still better than most on the ocean side of the strip. There is still plenty of...

 Report
Helpful?
6Thank jmass
Calgary, Canada
Reviewed 23 January 2008

We spent one week at the Park Royal, 2 adults with children, aged 18 and 13, Overall we had a great time and would reccomend this resort. Following is our opinion of the resort amenities Location (4****) Excellent location across from great shopping, within walking distance to bars. Pat Obrians and Margaritaville 3 minutes away Party zone about 20 minutes...

 Report
Helpful?
13Thank h0lidaydave
Toronto, Canada
Reviewed 21 January 2008

WOW,,,what a place!! My husband and I arrived at the hotel just about lunch time, and check in was a breeze. The room was bright and clean, and we had a view of the La Isla Mall, 5th floor. We had the most fantastic week there. I just can't express how much we loved the place. We have been travelling...

 Report
Helpful?
11Thank Ontariobeachbummin
virginia
Reviewed 18 January 2008

Lets dive right in: Checkin: very fast. Booking midweek to midweek, there seemed to be less people there, but the volume of people doubled on the weekend. It was very fast. Staff was very curtious, and the timeshare sharks stayed right at their desk and never uttered more than a "hola". Lobby was very clean and bell hops were very...

 Report
Helpful?
5Thank bluigirl
Grand Prairie, Texas
Reviewed 18 January 2008

Stayed at the PRP Jan 16th-19th. Stayed in the Pres. suites and had a great view of the ocean although the are doing construction on the building next door. Check in was a breeze, There by 1PM in room by 1:30.The room was very clean and nice size, a little old but still ok. Only water in rooms there was...

 Report
Helpful?
3Thank Gregory W
Boston, MA
Reviewed 18 January 2008

I receive this hotel via RCI exchange with surcharge for "all-inclusive". I am highly disappointed how those people understand concept of "inclusive". Actually NOTHING BUT food and drink was provided for relatively high price. Hotel has no entertainment on-site of any kind, no water sports, and transportation to entertainment and marina that WAS PROMISED was actually NOT AVAILABLE. On positive...

 Report
Helpful?
3Thank geneus
Massapequa, NY
Reviewed 15 January 2008

We had such a wonderful time. The staff would bend over backwards for you. They upgraded our room at no charge. All I saw was the workers always cleaning. The place was nice, well maintained and very clean. I would definetly stay there again. The beach is so beautiful it was amazing. I was a little nervous from reading other...

 Report
Helpful?
4Thank bobkat10
Houston, TX
Reviewed 11 January 2008

Honestly, I was scared about how the hotel would really be because it was my first time in Cancun and I didnt know whether to trust the reviews or not. I stayed one week in this hotel and I experienced the best week of my life. It has a wonderful beach, light blue/clear waters, the staff is incredibly helpful in...

 Report
Helpful?
10Thank Gaucho25
Anchorage
Reviewed 8 January 2008

We have just returned from 4 days at the Park Royal. The hotel is a beautiful, immaculately clean and the staff is wonderful. As Royal Holiday members, we had a separate check in. We were early (10am) and knew our room wouldn’t be ready. However, we were given our all-inclusive bracelets and had a late breakfast and then went shopping...

 Report
Helpful?
14Thank AkFishinQueen

2,609 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2411)
Viewed
Pool/Beach Area (575)
Viewed
Hotel & Grounds (458)
Viewed
View from Room (134)
Viewed
Business Centre/Function Rooms (5)
Viewed
Dining (146)
Viewed
Bathroom (23)
Viewed
Room/Suite (234)
Viewed
Family/Play Areas (32)
Viewed
0:39
Videos (3)
Viewed
Other (801)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (115)
Viewed
Beach (16)
Viewed
Pool (20)
Viewed
Dining (11)
Viewed
Room (37)
Viewed
The Hotel (31)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (83)
Viewed
Hotel & Grounds (14)
Viewed
View from Room (2)
Viewed
Room/Suite (5)
Viewed
Dining (7)
Viewed
Pool/Beach Area (3)
Viewed
Family/Play Areas (3)
Viewed
Business Centre/Function Rooms (17)
Viewed
Other (32)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cancun hotels
0.8 km away
Flamingo Cancun Resort
Flamingo Cancun Resort
#73 of 182 in Cancun
2,624 reviews
8.7 km away
Oasis Smart
Oasis Smart
#42 of 182 in Cancun
473 reviews
1.5 km away
Grand Park Royal Cancun Caribe
Show Prices
Show Prices
Show Prices
7.2 km away
Royal Solaris Cancun
Royal Solaris Cancun
#33 of 182 in Cancun
3,793 reviews
7.3 km away
GR Caribe by Solaris
GR Caribe by Solaris
#23 of 182 in Cancun
2,844 reviews
6.6 km away
GR Solaris Cancun
GR Solaris Cancun
#28 of 182 in Cancun
4,140 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Cancun Caribe Park Royal Grand is conveniently located right in the heart of the Hotel Zone next to the very exclusive, La Isla Mall. The International Airport is located only 20 minutes from the hotel and you'll be within walking distance of the best restaurants and stores.From the Park Royal Grand walk over to Cancun's excellent shopping center and discover places like Kukulcan mall, Flamingo mall, Forum mall, Coral Negro market, and Caracol mall.Souvenirs and bargains abound as you stroll through the stores in the heart of Cancun's hotel district. Whether you are looking for a new designer outfit for yourself or a gift to take home to your loved ones, you'll find it here ... more   less 

Additional Information about Park Royal Cancun

Address: Blvd. Kukulkan Km. 12.5 | Lote 18, Fraccion 1-B | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €169 - €367 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Park Royal Cancun 3.5*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Odigeo, BookIt.com, Hotels.com, TravelClick and Priceline so you can book your Park Royal Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Park Royal Cancun Hotel Cancun
Park Royal Resort Cancun
Park Royal Piramides Cancun
Hotel Style:
#41 Top resorts Hotel in Cancun
#47 On the Beach Hotel in Cancun
#49 Romantic Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Park Royal Cancun staff and other travellers.
127 questions
Ask a question

See all questions (127)

Questions? Get answers from Park Royal Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is lots of space to store your clothes and shoes. Every day they will leave you 2 bottles of water and in the bathtub is a pull out line to hang your wet bathing suits.”
 of 5 bubbles , 5 Dec 2016 | Read review
“presidential suite (balcony overlooking the ocean)”
 of 5 bubbles 56briannaf, 4 Dec 2016 | Read review
“the beds are still as uncomfortable as ever and one bed was broken and our hot tub didn't work ”
 of 5 bubbles michellebP9189OH, 4 Dec 2016 | Read review
“We stayed on the top floor facing the ocean. It had a beautiful balcony with our own jacuzzi and it was very spacious.”
 of 5 bubbles ajm368, 1 Dec 2016 | Read review
“All rooms are great - would be nice to have a room with a balcony.”
 of 5 bubbles jvs000, 28 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay