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CasaMagna Marriott Cancun Resort

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#16 of 182 Hotels in Cancun
GreenLeadersPlatinum level
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CasaMagna Marriott Cancun Resort
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3,779 Reviews from our TripAdvisor Community

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Showing 3,224: English reviews
Scottsdale, Arizona
Reviewed 24 July 2014

My wife and I ended a whirlwind 14 day Yucatan adventure with 3 nights at the CasaMagna. Low season so at check in we were offered an Oceanfront Suite with wraparound balcony for almost nothing (we had already booked an oceanfront room). Money well spent. We felt like we were at sea with gorgeous aqua water views everywhere! Cozy room...

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Helpful?
5Thank DesertTravellers_01
MarriottCancun, Hotel Manager at CasaMagna Marriott Cancun Resort, responded to this review

Dear DesertTravellers_01: I am happy to read that you have enjoyed your stay in Marriott CasaMagna Cancun, is nice to see that you delight every morning the stunning’s views from our Mexican Caribbean; thanks so much for your feedback regarding the bathroom, your opinion is very important for us and for highlight Eleazar´s job from La Isla staff, I will...

São Paulo
Reviewed 24 July 2014

We spent 4 nights at the Casa Magna Marriott hotels in Cancun. Having done a good deal of walking and exploring. It's gorgeous inside. Restaurants on the property were good but rather pricey. Breakfast buffet was good too as did the Mikado Japanese restaurant (good sushi).

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Helpful?
Thank PucciS_oPaulo
MarriottCancun, Hotel Manager at CasaMagna Marriott Cancun Resort, responded to this review

Dear PucciS_oPaulo: Congratulations for your Wedding Anniversary, thanks so much for choosing Marriott CasaMagna Cancun to celebrate this special occasion. I appreciate your kind comments about Mikado our Specialty Japanese Restaurant. It will be a pleasure to welcome you again in your next wedding anniversary! Cordially, Manuel Magaña / Hotel Manager

Santa Fe, New Mexico, United States
Reviewed 23 July 2014

Great customer service, beautiful lobby, and an unpretentious attention to detail make the Marriott an honest score in the Hotel Zone. We checked in on a Thursday and upgraded from garden view to beach front -- which was well worth it. Huge balcony right on the ocean. The beds were luxuriously comfy. We got an early reservation deal with the...

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Helpful?
Thank Alliyah M
MarriottCancun, Hotel Manager at CasaMagna Marriott Cancun Resort, responded to this review

Dear Alliyah M: Thank you for sharing such important aspects of our property. I am pleased to know that your upgrade was worth it; really those stunning views of the beautiful Mexican Caribbean are priceless. Glad that you had a good time for relax and enjoy your vacation and thanks for noticing La Capilla Argentina Breakfast Buffet, we are always...

India
Reviewed 21 July 2014

A good location and nice rooms do make a hotel great. It is the overall feeling of warmth, hospitality and vibe that one gets from a hotel that makes one like it. This is the first time in my life that a 4 star hotel did not even offer a single bottle of water in the room complimentary. The only...

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2Thank Bijay1234
MarriottCancun, Front Office Manager at CasaMagna Marriott Cancun Resort, responded to this review

We appreciate taking the time to post your review in Trip Advisor. We take all feedback seriously and sincerely regret that you did not you felt comfortable in our hotel, our pricing is in line with similar properties in this area and we feel that we offer good value given our location and facilities. We always try to provide each...

Florida
Reviewed 20 July 2014

We spent 6 nights at the Casa Magna Marriott and I'm glad we chose this property over many of the other hotels in Cancun. Having done a good deal of walking and exploring, there's no reason to pay more for the J.W. Marriott (adjacent) unless you want to pay for their fresh cut flowers in the lobby. Also the grounds...

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3Thank Tenr2th
MarriottCancun, Hotel Manager at CasaMagna Marriott Cancun Resort, responded to this review

Dear Tenr2th: Thank you for taking the time to share your vacation experience at the Marriott CasaMagna Cancun! Thanks you so much for your feedback about the electric sockets, you are right! I will be glad to check how can we improve on these electric needs; regarding our restaurants pricing 80% of our food is imported from USA in order...

Littleton, Colorado
Reviewed 19 July 2014

My son and I spent 5 nights in late June 2014. We had a wonderful experience from checkin to checkout. I had booked an Ocean View Basic room on Marriott.com with the AAA discount to get the breakfast buffet for 2 each day. At check in our room was upgraded to a Premier Ocean View - i.e. 4th floor with...

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4Thank MG3002
MarriottCancun, Hotel Manager at CasaMagna Marriott Cancun Resort, responded to this review

Dear MG3002: I am pleased you have chosen Marriott CasaMgana Cancun to spend a relaxing time with your son and that the facilities and services have been perfect for your stay. Sorry to read that we cause discomfort with the hammering noise and I apologize that we did not notify you about it. I hope you had time to enjoy...

Roseville, CA
Reviewed 16 July 2014

We just returned from 10 days at the Casamagna and we had a wonderful stay! The property is beautiful, hotel staff always friendly and accommodating, the beach was gorgeous and playing in the waves was our family's favorite part of the trip! We had a beautiful ocean view room, the beds were soooo comfortable and the air conditioning was always...

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3Thank corkypine
MarriottCancun, Hotel Manager at CasaMagna Marriott Cancun Resort, responded to this review

Dear Corkypine: I am happy to know that you enjoyed a wonderful 10 days at the Marriott CasaMagna Cancun. What a nice experience playing in the waves with your family, sounds like a great fun! I feel proud to know that my staff was able to exceed your expectations and assist you with the preparation of special meals for your...

Saint Louis, Missouri
Reviewed 15 July 2014

I stayed in this hotel for two nights towards the end of my travels around the Yucatan and I would absolutely recommend this hotel to anyone who is traveling to Cancun. It has an outstanding beach and pool, beautiful well kept grounds, and a great staff. I enjoyed my stay and will stay again! Great job CasaMagna Marriott - I...

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Helpful?
Thank John S
MarriottCancun, Hotel Manager at CasaMagna Marriott Cancun Resort, responded to this review

Dear John S: It is a pleasure to be in the list of your favorite hotels! Thanks so much for your compliments and I hope you continue coming to Marriott CasaMagna Cancun for years to come. Sincerely Manuel Magaña / Hotel Manager

Temple, Tx
Reviewed 13 July 2014

We loved our 5-day stay in the CasaMagna (CM), our first time after staying at multiple other hotels, including the Ritz. We felt the CM was equivalent to the Ritz and maybe half or 2/3s the price. Lobby is beautiful. We lucked into an inexpensive upgrade and a got a corner suite w wrap-around covered patio. Room was spotless and...

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3Thank DocBobTemple
MarriottCancun, Hotel Manager at CasaMagna Marriott Cancun Resort, responded to this review

Dear DocBobTemple: Thank you for the opportunity to host you during your vacations in Cancun this time. I wished to know more details about your Mikado´s experience but I´m happy to read that you enjoyed our Steak House La Capilla Argentina and our Sport Bar Champions. The location of the hotel really allows you to access all areas of Cancun...

El Paso, Texas, USA
Reviewed 9 July 2014

We stayed here for four nights for a friend's wedding. We were very happy with our room (3rd floor ocean view), the bed was comfortable, bathroom nice and modern, and large patio with a beautiful ocean view. The a/c was also very refreshing after the heat of the day. The check in staff was not very informative regarding the property....

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4Thank CMD915
MarriottCancun, Hotel Manager at CasaMagna Marriott Cancun Resort, responded to this review

Dear CMD915: Glad that you liked our property and I hope you had fun with your friend’s wedding! I´m very sorry to read that you have experienced different service levels during your check in; after reading your comments I had a conversation with our Front Office Director, he will personally review the check in process to make sure our guest...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Spa
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover Paradise. Powder soft sand and sparkling turquoise seas beckon travelers to the heart of the Mexican Caribbean and Marriott’s CasaMagna Cancun Resort. A legendary locale perfectly matched with Marriott’s commitment to service satisfies adventurous souls seeking to explore ruins or searching for serenity in the shadows of an ancient empire. ... more   less 

Additional Information about CasaMagna Marriott Cancun Resort

Address: Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €142 - €394 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — CasaMagna Marriott Cancun Resort 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Marriott Casamagna Cancun Hotel Cancun
Marriott Cancun
Cancun Marriott
Hotel Style:
#8 Business Hotel in Cancun
#15 Spa Hotel in Cancun
#15 Top resorts Hotel in Cancun
#16 Luxury Hotel in Cancun
#16 On the Beach Hotel in Cancun
#16 Family Hotel in Cancun
#20 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from CasaMagna Marriott Cancun Resort staff and other travellers.
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Questions? Get answers from CasaMagna Marriott Cancun Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool view high floor towards the beach, or a partial view room towards the beach”
ofarvoo, 22 Apr 2017 | Read review
“Pay a bit more to have the ocean view, free wii Fi and breakfast option.”
docsaint2015, 22 Apr 2017 | Read review
“Ask for ocean front.”
RLJackson15, 20 Apr 2017 | Read review
“Pay for the premium ocean view”
TexasGingerbread, 18 Apr 2017 | Read review
“Get an ocean view room!”
stacys359, 17 Apr 2017 | Read review
5 of 5