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CasaMagna Marriott Cancun Resort

AMOMAUS$177*
View Deal
#16 of 182 Hotels in Cancun
GreenLeadersPlatinum level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$290*
US$177*
Great Deal
US$261*
US$261*
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CasaMagna Marriott Cancun Resort
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3,781 Reviews from our TripAdvisor Community

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There are newer reviews for CasaMagna Marriott Cancun Resort
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Showing 3,225: English reviews
Brooklyn, New York
Reviewed 8 October 2014

I had planned to stay at another hotel but procrastinated and there were no rooms left. I then decided to take a gamble on the Marriott Casamagna. Turns out the deal I got (with breakfast and wifi included) was fantastic. The staff was polite and friendly; remembering my name and preferences in just a short period of time. The hotel...

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Helpful?
2Thank nashirm
MarriottCancun, General Manager at CasaMagna Marriott Cancun Resort, responded to this review

Hi nashirm, we are glad you gave us a chance to change your perception of our hotel! Certainly we have a beautiful and spacious beach! Thank you for noticing our friendly staff, they work really hard to provide you with the service that you expect and deserve. Thank you for taking a time and share your experience with us!

Chicago, Illinois
Reviewed 7 October 2014

Just spent 6 days at the CasaMagna Marriott in Cancun, this was our second stay at this hotel. My husband and i were celebrating our anniversary as well as my birthday. The Service at CasaMagna was just great. Emmy at the front desk was just wonderful checking us in, super fast too. She explained everything so clear and when she...

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Helpful?
3Thank DMedina84
MarriottCancun, General Manager at CasaMagna Marriott Cancun Resort, responded to this review

Hi DMedina84, thank you for sharing your wonderful experience with us! Certainly you couldn’t choose better to spend your special dates! We are so glad we could make them memorable, we are really happy that you received the service you were expecting and deserve. I’ll pass your warm comments to Leo, Mario, Emmy and the rest of the team! We...

Centerville, Utah
Reviewed 6 October 2014

Everything was wonderful! Breakfast buffet was delicious, all the food we ate on property was very good and the service was excellent. Beautiful, clean rooms, pools and beach. Wonderful stay. Incredible views and would return any time.

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Helpful?
3Thank AdiKatein98
MarriottCancun, General Manager at CasaMagna Marriott Cancun Resort, responded to this review

Hi Adikatein98, thank you for sharing your experience with us, definitely we only use premium ingredients in all of our dishes! We are glad to know that you experience our culinary offer and received the service that you were expecting and deserve. We hope to host your next vacation to Cancun!

Upstate NY
Reviewed 4 October 2014

Wait...I'm not exaggerating! Below is the summary of our Marriott Cancun experience. I am trying to be brief...but, sorry, it's a long story. Day one - we get there and check in. Nice hotel. Snotty staff. But nice location. Day two - we eat at La Capilla Argentina restaurant for breakfast and dinner. That night was the beginning of three...

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Helpful?
11Thank Robertsonj55
MarriottCancun, Front Office Manager at CasaMagna Marriott Cancun Resort, responded to this review

Dear Robertsonj55, Thank you for staying at our hotel. I am sorry you were not able to enjoy your stay but I am glad you were able to talk to our Food & Beverage Director Dominic and he was able to help make the rest of your stay comfortable. I apologize again for not meeting your expectation and I truly...

Las Vegas, Nevada
Reviewed 2 October 2014 via mobile

Rooms are very clean and the staff is very nice and the concierge is very helpful in transportation and restaurant recommendations since there is a lot of dining options in and very near the hotel nice pool and hot tub areas and the beach is very convenient as well nice views and patio areas in the rooms facing the water

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Helpful?
2Thank Tom H
MarriottCancun, General Manager at CasaMagna Marriott Cancun Resort, responded to this review

Hi Tom H, thank you for taking a time and share your experience with us, we are really proud of our location and rooms where you can see the splendors of the Caribbean from your terrace, thank you for noticing our friendly service, I’ll pass you comment to our concierge! Hope to host your next vacation to Cancun!

Las Vegas, Nevada
Reviewed 1 October 2014 via mobile

Stayed at CasaMagna Sept 10-18. The hotel staff was very friendly. From the doorman Ceferino to Olga, the housekeeper and everyone in between the staff was amazing. The hotel (indoors & outdoors) is very well maintained. Loved our Premium Ocean View ( free upgrade with Costco) Our room was located in an inside hallway right above the wifi lobby area...

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Helpful?
1Thank Mercedes J
MarriottCancun, General Manager at CasaMagna Marriott Cancun Resort, responded to this review

Hi Mercedes J, thank you for sharing you amazing experience at the hotel, we are glad to know that you had the opportunity to upgrade and experience our Premium Ocean view rooms they are something unbelievable, don’t you think? We are glad to know that you try our culinary offer which restaurant did you like the most? Hope to see...

El Paso
Reviewed 30 September 2014

Last year I had some issues with the hotel but we decided to give it a second chance since we really liked the hotel, the location and the price. The check in was fast and the person at the counter was courteous and friendly. Instead of the garden view room we were upgraded to a ocean view room.. The room...

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Helpful?
2Thank hbdes
MarriottCancun, General Manager at CasaMagna Marriott Cancun Resort, responded to this review

Hi hbdes, we are grateful that you gave us another chance to change the perception of the hotel. Even that we didn’t started with the right food, I’m glad to know that in your second visit you truly experienced our first class service and enjoyed the hotel and the Caribbean ocean, definitely waking up an see the beautiful shades of...

Dallas, Texas
Reviewed 29 September 2014

I have to admit after reading some bad reviews I was scared to book any hotel but I am so glad I stayed here. After staying at Mayan Palace Riviera Maya for 4 nights we wanted to stay in Cancun. For some odd reason if you are a person that likes to leave your resort shop and eat, Playa Del...

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Helpful?
6Thank partygirl40
MarriottCancun, General Manager at CasaMagna Marriott Cancun Resort, responded to this review

Hi partygirl40, thank you for sharing you experience with us, what a lovely and detailed review, certainly a helpful one for all the readers. I’ll take your comments into consideration and discuss that with team! We are really happy that you enjoyed to the fullest your trip to Cancun and Playa del Carmen. It is always better to book in...

Reviewed 29 September 2014

stayed for 12 days in January 2014 and have no complaints. everything was great except the spa needs a little update. staff was amazing and super friendly. Vincent at the front desk was wonderful. fell in love with this hotel so much and will only stay here for future visits. thai restaurant was my favorite !

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Helpful?
1Thank SoCalLucy
MarriottCancun, General Manager at CasaMagna Marriott Cancun Resort, responded to this review

Hi SoCaILucy, thank you for taking a time to share your beautiful experience with us! We are happy that you had the opportunity to fully enjoy the hotel facilities. Thank you for noticing our amazing staff, everyone works hard to provide you with the service that you deserve; I’ll let Vincent know the lovely comment! We are looking forward for...

Flower Mound, Texas, United States
Reviewed 27 September 2014

We stayed 4 nights. Had the resort to ourselves since it is the off season. The staff was over the top accommodating. We found the service to be excellent. We were the only people in the resort restaurants (literally). It seems that people went off property to eat. This could be sue to the food prices. They seemed to be...

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Helpful?
2Thank Lisa B
MarriottCancun, General Manager at CasaMagna Marriott Cancun Resort, responded to this review

Hi Lisa B, undoubtedly the best time to experience the tranquility and enjoy to the fullest the hotel is the off season, I am happy that you enjoy it! Regarding your dining experience we only use premium ingredients and some of them are imported from abroad. Did you try Mikado our Japanese restaurant or Sasi our exquisite Thai cuisine? There...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Spa
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover Paradise. Powder soft sand and sparkling turquoise seas beckon travelers to the heart of the Mexican Caribbean and Marriott’s CasaMagna Cancun Resort. A legendary locale perfectly matched with Marriott’s commitment to service satisfies adventurous souls seeking to explore ruins or searching for serenity in the shadows of an ancient empire. ... more   less 

Additional Information about CasaMagna Marriott Cancun Resort

Address: Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €141 - €369 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — CasaMagna Marriott Cancun Resort 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Marriott Casamagna Cancun Hotel Cancun
Marriott Cancun
Cancun Marriott
Hotel Style:
#8 Business Hotel in Cancun
#15 Spa Hotel in Cancun
#15 Top resorts Hotel in Cancun
#16 Family Hotel in Cancun
#16 Luxury Hotel in Cancun
#16 On the Beach Hotel in Cancun
#20 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from CasaMagna Marriott Cancun Resort staff and other travellers.
247 questions
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Questions? Get answers from CasaMagna Marriott Cancun Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool view high floor towards the beach, or a partial view room towards the beach”
ofarvoo, 22 Apr 2017 | Read review
“Pay a bit more to have the ocean view, free wii Fi and breakfast option.”
docsaint2015, 22 Apr 2017 | Read review
“Ask for ocean front.”
RLJackson15, 20 Apr 2017 | Read review
“Pay for the premium ocean view”
TexasGingerbread, 18 Apr 2017 | Read review
“Get an ocean view room!”
stacys359, 17 Apr 2017 | Read review
5 of 5
AMOMA
US$177* /night
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Expedia.comUS$261
TravelocityUS$261
ElvolineUS$290
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*Disclaimer
Prices are for 1 room, 2 adults
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