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CasaMagna Marriott Cancun Resort

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#15 of 182 Hotels in Cancun
GreenLeadersPlatinum level
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CasaMagna Marriott Cancun Resort
CasaMagna Marriott Cancun Resort
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3,654 Reviews from our TripAdvisor Community

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There are newer reviews for CasaMagna Marriott Cancun Resort
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Showing 3,113: English reviews
Las Vegas
Reviewed 1 June 2014

My wife and I just returned from a wonderful stay at the Casamagna Marriott in Cancun. The hotel is great. Clean and everything that you would expect from a Marriott. The staf was exceptional. Every staff member from the front desk to the waiters at the pool restaurant went out of their way to be courteous and efficient. I would...

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Helpful?
4Thank seawolf1963
MarriottCancun, Hotel Manager at CasaMagna Marriott Cancun Resort, responded to this review

Dear Seawolf1963: I am pleased to know that you have enjoyed your stay, the hotel facilities, location and service. We appreciate your time in sharing your experience and tips to other travelers. I also thank you for your feedback about our employees; they work very hard and appreciate the recognition. We hope to see you again in a near future....

Oxford, Ohio
Reviewed 1 June 2014

Our stay included Memorial weekend for four nights. We chose the 4th night free with a $50 daily room credit. I am a Platinum rewards member and my husband and I were upgraded to a beautiful suite. We are repeat guests and it was my birthday. The hotel staff went all out to make my birthday special. The new a...

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Helpful?
5Thank patopti
MarriottCancun, Hotel Manager at CasaMagna Marriott Cancun Resort, responded to this review

Dear Patopti: First of all, Happy birthday!!!! It is great to know that you have enjoyed your stay in our property and I really want to thank you for your loyalty and trust during these years. I´m glad to read that our Staff made your birthday special, I will let Mr. Rivera, Antonio, Victoriano, Clara and Guillermo Canto know about...

Merrick, New York
Reviewed 29 May 2014

First of all the check in process is bit slow. They have long wait lines for check in or for any customer service you require from the front desk. We had got ocean view room mentioned in our expedia booking, but they said they have no rooms left and they gave us garden view and suggested that as we had...

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Helpful?
3Thank Ruchi D
San Salvador, El Salvador
Reviewed 28 May 2014 via mobile

We attended a conference held at this hotel and decided to stay longer and enjoy Cancun. We were upgraded to a Suite, which was very nice but lacked some amenities: coffee maker, desk, complimentary water. The bathroom was quite small for the size of the suite

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3Thank 48Yaya
ct
Reviewed 28 May 2014

Checkin was a bit slow and I wasn't able to check in with the marriott app? Customer service at Marriott could not assist me either but I think i have to re-install the app and give Marriott access.. Our room was ready at 3 when we arrived. We had an ocean view room that also viewed the pools. One issue...

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1Thank edartis
Lisbon, Lisboa, Portugal
Reviewed 27 May 2014

I stayed in this hotel during my last business trip to Cancun. The hotel is nice and better than the one on my previous stay. I got a room with a view to the back which was what I disliked on my stay. Pools and bars were very good. I was attending a conference and the meals for about 800...

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1Thank Armando F
Toronto
Reviewed 25 May 2014

In late March, myself, wife and 17yr old daughter, went to Cancun, and because Hotels.com had mistakenly listed this hotel as an all-inclusive, we booked a week stay there. Upon checking, I discovered that this was not an all-inclusive. Visibly upset, we were instantly upgraded to one of the best rooms I've ever stayed in...an oceanfront, 5th floor with a...

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Thank led17
Shanghai, China
Reviewed 23 May 2014 via mobile

This was my first time in Cancun and after a research I decided to stay in this hotel. The view from my room was beautiful! The breakfast was also good. Most of my time I just stayed in the beach area relaxing, if you want to do some shopping, you can drive or take a bus to the mall near...

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Thank miucciasui
São Paulo
Reviewed 22 May 2014 via mobile

This hotel is conveniently located in the middle of the peninsula and in front of two great restaurants. Not that the restaurants inside are not good, they are various and good. The service is excellent, employees do everything possible to please the guest. The rooms are very good. All of the projected with an angle so all can see the...

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2Thank caio m
MarriottCancun, Hotel Manager at CasaMagna Marriott Cancun Resort, responded to this review

Dear caio m: Thank you for choosing CasaMagna Marriott as your hotel in Cancun. I am really glad that you enjoyed your stay with us. I hope you had the chance to visit all our restaurants; our chefs are always looking to serve our guests delicious dishes. I am going to let the staff know about your comments, I am...

Forest City, North Carolina
Reviewed 22 May 2014

This was our second trip to Cancun, the first time we were at the Ritz just a little further up the beach from the CasaMagna. There was no availability at the Ritz for our entire stay so we decided between this resort and the adjacent JW Marriott. Overall we were very happy with our experience here, though as expected it...

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Helpful?
2Thank Nickpilot
MarriottCancun, Hotel Manager at CasaMagna Marriott Cancun Resort, responded to this review

Dear Nickpilot: I am really glad that you enjoyed your stay with us. We are always working with our staff so that they can be perfect hosts and make our guests feel warm and welcome. By the way, I like your picture from La Capilla, it looks very nice. I appreciate your valuable feedback and thank you for letting me...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover Paradise. Powder soft sand and sparkling turquoise seas beckon travelers to the heart of the Mexican Caribbean and Marriott’s CasaMagna Cancun Resort. A legendary locale perfectly matched with Marriott’s commitment to service satisfies adventurous souls seeking to explore ruins or searching for serenity in the shadows of an ancient empire. ... more   less 

Additional Information about CasaMagna Marriott Cancun Resort

Address: Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €158 - €381 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — CasaMagna Marriott Cancun Resort 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Marriott Casamagna Cancun Hotel Cancun
Marriott Cancun
Cancun Marriott
Hotel Style:
#8 Business Hotel in Cancun
#14 Top resorts Hotel in Cancun
#14 Spa Hotel in Cancun
#15 On the Beach Hotel in Cancun
#15 Luxury Hotel in Cancun
#16 Family Hotel in Cancun
#20 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from CasaMagna Marriott Cancun Resort staff and other travellers.
224 questions
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Questions? Get answers from CasaMagna Marriott Cancun Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for ocean view.”
 of 5 bubbles kidcancun, 15 Feb 2017 | Read review
“Fourth floor on the left hand side with an ocean view is best”
 of 5 bubbles 790jacobd, 15 Feb 2017 | Read review
“Choose another property”
 of 5 bubbles KevinBromagen, 13 Feb 2017 | Read review
“Great beach and pool was excellent - BUT the service was awesome!”
 of 5 bubbles ChiTownJakeH, 9 Feb 2017 | Read review
“Just ask for a room with a view. It overlooks the ocean and is very beautiful.”
 of 5 bubbles , 8 Feb 2017 | Read review
5 of 5