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CasaMagna Marriott Cancun Resort

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#15 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersPlatinum level
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CasaMagna Marriott Cancun Resort
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3,473 Reviews from our TripAdvisor Community

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There are newer reviews for CasaMagna Marriott Cancun Resort
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Showing 2,951: English reviews
Louisville, Kentucky
Reviewed 3 February 2014

Although I travel fairly extensively, I have never written a review before. However, my stay last week at the CasaMagna Marriott was so exceptional I wanted to let people know about it. From facilities were beautiful and very clean. The staff was very friendly and helpful. The beach, water and pool were fabulous. Everything was so clean and you were...

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3Thank DebbD2014
Mankato, Minnesota
Reviewed 2 February 2014

I stayed one night at the Casa Magna after my flight was cancelled and couldn't leave till the next day. After calling Mariott customer service they were able to book my wife and I at the Casa Magna for the night at a discounted price of $129.00 for the night. The Room was nice, ocean view, flat screen TV, nicely...

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2Thank thehonesttruth_10
Chicago, Illinois
Reviewed 1 February 2014

I just returned yesterday from a brief solo beach vacation. I was very pleased with the hotel and the service; I don't think I have ever encountered such a consistently friendly and helpful staff anywhere. My room was comfortable, quiet (important!), and had a good view even though it wasn't beachfront. I booked the Sand Dollar package, so ate mostly...

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Thank aca68
Austin, Texas
Reviewed 31 January 2014

I found this resort through Marriott. I had mistakenly booked this hotel instead of the JW but when I arrived, it was really late and after a day of traveling, I opted to stay. The front desk manager Heibeirto (?) was nice enough to offer my refund since I have Marriott Gold. As they were so nice to do that,...

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1Thank K N
Dallas, Texas
Reviewed 30 January 2014

We took our two little ones, my mother and sister in-law for a five-day vacation in Cancun and decided to stay again at the Marriott Casa Magna Cancun. We got rooms 5050 and 5049 which have a wonderful oceanview. As last time, the room and the service at the hotel was very good. All hotel employees certainly have the guest...

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Thank Vivi_y_Andres
Clemmons, North Carolina
Reviewed 30 January 2014

Wonderful stay for a week. The hotel staff did an excellent job. The room overlooked the pool area, which was active and entertaining. The pool staff did a good job with children and adult activities. The beach was fun with gentle sea. The beach was a little difficult to walk due to the slope.

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2Thank granpagolf
NS
Reviewed 29 January 2014 via mobile

Absolutely excellent stay. Booked the four day sand dollar package. Resort credit pays for some of your meals so it's kind of semi inclusive. Took breakfasts at the MacDonald's across the street and a outside taco bar just between the casa and the Omni. Be prepared to slow down and relax here. You have access to the JW Marriott facility...

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1Thank grannygearNs
Portland, Oregon
Reviewed 28 January 2014

We only stayed two nights in Cancun, but I was pleasantly surprised to find the area relatively free of partygoers. It seems to be on the quieter end of the hotel zone. We had a beachfront room with a stunning view of the Caribbean--what a site to wake up to each morning. There was a pelican taking in the sunrise...

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2Thank tuttie55
Reviewed 27 January 2014 via mobile

I don't know where to start. We were very unhappy with our stay here at the Casamagna Marriott. So many things went wrong. We first arrived on Sunday 1/19. Upon arrival we ate at one of their restaurants "Champions", the service was horrible. The staff made us feel very uncomfortable (because we weren't ordering fast enough) so we left &...

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3Thank chavez2013
MarriottCancun, Public Relations Manager at CasaMagna Marriott Cancun Resort, responded to this review

We would like to kindly thank you for taking the time to leave your comments on Trip Advisor. We are acting on your feedback with the highest level of priority and we will be working diligently to make positive changes to the areas of opportunity which you have indicated here. We truly regret the inconveniences that you have experienced. The...

Hartford, Connecticut
Reviewed 26 January 2014

This is our second trip here and we will definetly be back! First as a Marriott Platinum member we were upgraded to a premium ocean view room(Thank You!). The room as well as the entire hotel was spotless! Room was very nice size, nice bathroom, and a wonderful balcony to enjoy the view! The lobby is just gorgeous marble floors...

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5Thank luv2vacation

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Discover Paradise. Powder soft sand and sparkling turquoise seas beckon travelers to the heart of the Mexican Caribbean and Marriott’s CasaMagna Cancun Resort. A legendary locale perfectly matched with Marriott’s commitment to service satisfies adventurous souls seeking to explore ruins or searching for serenity in the shadows of an ancient empire. ... more   less 

Additional Information about CasaMagna Marriott Cancun Resort

Address: Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €146 - €770 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — CasaMagna Marriott Cancun Resort 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Marriott Casamagna Cancun Hotel Cancun
Marriott Cancun
Cancun Marriott
Hotel Style:
#8 Business Hotel in Cancun
#14 Spa Hotel in Cancun
#14 Top resorts Hotel in Cancun
#15 Luxury Hotel in Cancun
#15 On the Beach Hotel in Cancun
#16 Family Hotel in Cancun
#20 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from CasaMagna Marriott Cancun Resort staff and other travellers.
193 questions
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Questions? Get answers from CasaMagna Marriott Cancun Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have better views as you overlook some hotel buildings on the front of the hotel”
 of 5 bubbles ThosD112, 5 Dec 2016 | Read review
“Best beach, beast location, family style but not overwhelming”
 of 5 bubbles mikedJ9597OC, 4 Dec 2016 | Read review
“the afternoon sun beats down on the northside of the hotel, so if you have a room with a balcony it will get hot out there”
 of 5 bubbles shankone, 4 Dec 2016 | Read review
“The 3d floor has the best balconies.”
 of 5 bubbles J&H74, 4 Dec 2016 | Read review
“Ocean front rooms”
 of 5 bubbles Freq_Traveler_101, 3 Dec 2016 | Read review
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