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CasaMagna Marriott Cancun Resort

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#15 of 181 Hotels in Cancun
GreenLeadersPlatinum level
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CasaMagna Marriott Cancun Resort
CasaMagna Marriott Cancun Resort
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3,481 Reviews from our TripAdvisor Community

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Showing 2,959: English reviews
herndon va
Reviewed yesterday NEW

Love this place, it's next to JW Marriot so we can use JW for dinner and lobby area as well for drink or so. Both CASA MAGNA and JW have multiple great restaurants. The Lamp Chop at JW is awesome, and the Thai taste is excellent at CASA MAGNA. at JW they have a special pool for Scuba Lesson there...

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Helpful?
Thank ThanhQTran
Chesapeake, United States
Reviewed yesterday NEW

Even though Marriott, this hotel service and a home experiences will exceed your expectation . Especially ocean view rooms are designed to face to ocean even from side. Also conveniently all restraunts are located inside Casamagna or JW Marriott with many different type of food (Italian, Thai, Japanese, Argentinan Steaks, and also famous Champion Sports bar). Also SPA is services...

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Thank Hiro H
Reviewed 2 days ago NEWvia mobile

All the staff was incredibly friendly and helpful. Jesus Ontiveros provided the best customer service and made us feel special from the time we arrived till our departure. The best place I have ever stayed. The place is beautiful and so are all the people that work there.

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Thank Maribel V
Reviewed 2 days ago NEW

Several family members went to Cancun to celebrate a 50th birthday. We couldn't have been happier with the accommodations, the food, and the friendly staff. The white sand beach and turquoise water are indescribable. Many activities are nearby, if you can tear yourself away from the beautiful beach. We slept like a baby with those waves washing ashore.

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Thank Paula K
Tucson, Arizona
Reviewed 2 days ago NEW

have been here many times. love it. service wonderful. hitel beautiful. food is great. our room was on the 5th floor overlooking pool and water. we loved the privacy. housekeeping was superb. pool fun. Hector was very helpful with check out and luggage handling

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Thank ediecrall
chicago
Reviewed 3 days ago NEW

Absolutely the most,pleasant staff I have run across in many years Hard working and efficient , they actually convey the attitude they are glad you are there and that they appreciate having a job with an excellent company like Marriott A special thanks to Perla , our great room attendant. We had a great visit-'breakfast buffet was excellent and we...

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Thank jfadds
Salt Lake City, Utah
Reviewed 3 days ago NEW

Had a couple of days to kill in Cancun and the Marriott didn't disappoint. Wonderful rooms, great grounds, great beach, sand, views. It's what you expect from Marriott, and maybe a little more. I'm going back in the spring with my kids and I'll almost certainly stay there.

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Thank Kevin H
Reviewed 3 days ago NEWvia mobile

The massage with Carmen was amazing! The service everywhere in hotel was outstanding. Everybody is extremely friendly and very polite. Well trained and lots of class. A couple of bumps in the road; can't regulate fan for air conditioning; English news channels no sound since we arrived; hot water comes out in bursts. Great breakfast! Beach and pool very well...

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Thank Mary Claire B
Lewes, United Kingdom
Reviewed 4 days ago NEW

After a long (11hrs) and enjoyable flight on Virgin we landed at Cancun Airport and cleared baggage and immigration in a reasonably quick time. We had booked transport to the hotel via the concierge who had e-mailed a welcome letter to us on the day of booking. The mail included some good tips , I.e. beware people at the Airport...

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1Thank ThosD112
MarriottCancun, Manager at CasaMagna Marriott Cancun Resort, responded to this review

Dear ThosD112, Thank you for choosing Marriott CasaMagna and sharing your review with us, we are happy to know that you enjoyed your stay at our resort – it seems you had a wonderful time at our Spa and a great dining experience too! We believe in hosting our guests with excellent service, we will let our team and Oti...

Reviewed 5 days ago NEW

The trip was celebrating our four years anniversary! We love the hotel and really think we would go back next year again! The hotel has great location-not so far from everything but stay quiet. Compared to JW Marriott ( sister brand), we still think CasaMagna Marriott is the winner! It's not the most luxurious resort on the strip, however it's...

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Helpful?
Thank Mike D
MarriottCancun, Manager at CasaMagna Marriott Cancun Resort, responded to this review

Dear Mike D, Congratulations on your 4th anniversary! I’m happy to know that you had a wonderful stay at our resort and a lovely celebration. We strive to offer our guests exceptional service and quality, we will congratulate Efren, Eleny, Florentino, Jose, and the rest of our staff for their excellence and their attention to details. We value your feedback,...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Discover Paradise. Powder soft sand and sparkling turquoise seas beckon travelers to the heart of the Mexican Caribbean and Marriott’s CasaMagna Cancun Resort. A legendary locale perfectly matched with Marriott’s commitment to service satisfies adventurous souls seeking to explore ruins or searching for serenity in the shadows of an ancient empire. ... more   less 

Additional Information about CasaMagna Marriott Cancun Resort

Address: Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €144 - €771 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — CasaMagna Marriott Cancun Resort 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Marriott Casamagna Cancun Hotel Cancun
Marriott Cancun
Cancun Marriott
Hotel Style:
#8 Business Hotel in Cancun
#14 Top resorts Hotel in Cancun
#14 Spa Hotel in Cancun
#15 On the Beach Hotel in Cancun
#15 Luxury Hotel in Cancun
#16 Family Hotel in Cancun
#20 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from CasaMagna Marriott Cancun Resort staff and other travellers.
193 questions
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Questions? Get answers from CasaMagna Marriott Cancun Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beach side”
 of 5 bubbles ThanhQTran, 8 Dec 2016 | Read review
“Need to be ocean front rooms,”
 of 5 bubbles hiroh597, 8 Dec 2016 | Read review
“ask for upgrade”
 of 5 bubbles ediecrall, 7 Dec 2016 | Read review
“They have a shuttle to the airport, but you'll need to schedule it 24 hours before - which I didn't. Taxi was $20.”
 of 5 bubbles W3032YIkevinh, 6 Dec 2016 | Read review
“Higher floors have better views as you overlook some hotel buildings on the front of the hotel”
 of 5 bubbles ThosD112, 5 Dec 2016 | Read review
5 of 5
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