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    The Royal Caribbean

    Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico
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    US$194US$203
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    Traveller (1193)
    Pool & Beach (441)
    Room & Suite (400)
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    Overview
    • Excellent57%
    • Very good28%
    • Average9%
    • Poor3%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Laundry Service
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from The Royal Caribbean
    Special Offer: Package Deal
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,042)
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    1 - 5 of 1,606 reviews

    Reviewed 6 days ago

    Our family vacation was perfect- we celebrated my parent's 40th anniversary and my mother's 60th birthday. The pools and grounds were very clean. Always pool chairs available. The beach was very nice with chairs and tiki huts. Pool and beach service provided for food and...More

    Thank NCgirl518
    Reviewed 1 week ago

    If your stay includes Saturday, they gonna move you to another room, wanted or not, liked or not, there's nothing you can do, it is mandatory. The bellboy will help you but you have to be present. It means a half day wasted packing all...More

    Review collected in partnership with this hotel
    2  Thank Fernando M
    Response from Cristobal G, Online Community Care Coordinator at The Royal CaribbeanResponded 6 days ago

    Dear Fernando, Thank you for taking the time to post about our resort. We always strive to communicate with our customers in an accurate and assertive way and we're sorry to learn we did not achieve this with you. Our resort is a mixed use...More

    Reviewed 1 week ago

    We were so happy we stayed here for our honeymoon. The room and resort area was always clean and well kept. The staff were very knowledgable and willing to help with anything that they could. Everyone was so friendly. We can't wait to come back...More

    Review collected in partnership with this hotel
    Thank Hannah Z
    Response from Cristobal G, Online Community Care Coordinator. at The Royal CaribbeanResponded 6 days ago

    Dear Guest: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. Our resorts are built with relaxation in mind...More

    Reviewed 1 week ago

    This resort has beautiful landscaping and pool areas. Convenient to a lot of nice restaurants on the lagoon side. Good golf course right across the street and the resort loans out clubs so you don't have to rent from the course. Had a great massage...More

    Review collected in partnership with this hotel
    Thank 154benjien
    Reviewed 1 week ago

    This property remains in a beautiful location and with facilities to match facilities. The villas are beautiful and well maintained. The was worry as the property will be sold ant the end of next weak when all of the timeshare contracts are up. They have...More

    Review collected in partnership with this hotel
    Thank Scott P
    Response from Cristobal G, Online Community Care Coordinator at The Royal CaribbeanResponded 1 week ago

    Dear Scott: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. Our resorts are built with relaxation in mind...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Self-Serve Laundry
    • Meeting Rooms
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Tennis Court
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$46 - US$327 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Family Hotel in Cancun
    • #18 Romantic Hotel in Cancun
    • #28 Spa Hotel in Cancun
    • #31 Top resorts Hotel in Cancun
    • #33 On the Beach Hotel in Cancun
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 207
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Orbitz, TravelUp, Hotels.com, Travelocity, Hotwire, TripOnline SA, HotelQuickly, Cancelon, getaroom.com and Evoline ltd so you can book your The Royal Caribbean reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • The Royal Caribbean Hotel Cancun ,
    • Royal Caribbean Hotel Cancun ,
    • Cancun Caribbean Resort Royal ,
    • Royal Caribbean Resort Cancun ,
    • Royal Carribean ,
    • Caribbean Royal
    Add Photo Photos
    Traveller (1193)
    Pool & Beach (441)
    Room & Suite (400)
    Dining (44)
    Hotel & Grounds (671)
    Bathroom (17)
    Family and Play Areas (14)
    Business Centre & Event Rooms (2)
    Nearby
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    1.85 km away
     
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    Ask a question
    Questions & Answers
    baseballmomma80
    Hello! My family of six is considering this resort for early March of 2018. While we've been to Cancun several times, this would be our first time going to a resort that's not all inclusive. I'm not thrilled with that, but the Villa is being offered to us at no cost, by a family member, and will allow six of us to stay comfortably. I have a few questions, in reading the reviews. 1. We would be staying Sat to Sat. The way I understand it, the unit we're being offered is "owned" by our family members via a Timeshare that they've had for years, but I'm hearing about people having to switch rooms during their trip?? That would be a "no go" for us. Would that apply to us?? 2. Since this is not all inclusive, we'd like to do our best to eat meals like breakfast and lunch in our Villa. Did you find the on-site market to have everything you needed, or did you have to travel off site for groceries? How were the prices and selection? 3. Are there any good & safe local restaurants to try for dinner, off site?? 4. As far as the kids, we'd be bringing two 18 year old's, a 13 year old, and a 9 year old. Is there enough to do on-site to keep them busy?? 5. Can you purchase Corona Light on site to keep in the Villa?? I know it sounds crazy, but many a/i resorts in Cancun do not offer Corona. I'm thinking this one may, since you have to purchase it. 6. How are the on-site restaurants for dinner?? And the prices?? 7. We'd be on the 13th Floor, so are elevators quick and readily available? We've stayed places that the wait is FOREVER for elevators. Any tips or suggestions you have would be greatly appreciated, since, as I said, this would be our first trip to Cancun no on an all inclusive plan. THANK YOU!!
    29 June 2017|
    AnswerShow all 2 answers
    Response from Cristobal G | Property representative |
    Hi, I'll answer your questions one by one 1. Room switching is only made on Saturdays, meaning if you're staying Sat to Sat you won't have to change rooms. Guaranteed. 2. The Onsite market might be enough for your... More
    1
    Vote
    Ashten H
    28 June 2017|
    AnswerShow all 2 answers
    Response from Cristobal G | Property representative |
    Hello, These Are The Beers Available for sale in The On-Site Market: Domestic Beers: XX lager, Sol, Corona, Modelo, Pacifico, Tecate light, Tecate red, Modelo Especial, Bohemia Dark, Sol Lemon and Salt, Sol Clamato... More
    1
    Vote
    Paul J
    31 May 2017|
    Answer
    Response from Cristobal G | Property representative |
    Hello Paul, Yes, there is pottery painting available at The Royal Caribbean and all of the other Royal Resorts. Warm Regards.
    1
    Vote
    Room Tips
    "All rooms are ocean front- request high floor for the best ocean view. Beautiful sunrise view from all rooms."
    Read review
    "All rooms have pool and ocean view. Limited on beach front. Owners get those. Higher the better for beach..."
    Read review
    "Don't book with a room here!!"
    Read review
    "All rooms face the ocean, rooms are large and spacious"
    Read review
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