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The Royal Caribbean

ElvolineUS$155*
View Deal
#35 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$208*
US$155*
US$167*
US$174*
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The Royal Caribbean
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1,911 Reviews from our TripAdvisor Community

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Showing 1,507: English reviews
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Virginia Beach
Reviewed today NEW

The property was very good, a bit dated, but clean, comfortable, and well maintained. Unusual for a resort, but there was daily maid service for 6/7 days. WIFI throughout, but spotty on the beach. Wonderful beach with easy access to chairs and umbrellas and a great pool that spreads across the property instead of jammed in the middle. Easy bus...

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Helpful?
Thank John M
Padua, Italy
Reviewed yesterday NEW

Royal caribbean is a huge hotel that belongs to a group of 2 nearby hotels. the facilities are shared, there are 2 big pools and 4-5 different restaurants and bars. the hotel beach is wonderful, the sea has an amazing turquoise color, everything is clean and tidy. now onto the not so good parts: you should consider that it takes...

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Helpful?
Thank Orsoghu
Chelmsford, Massachusetts
Reviewed 4 days ago NEW

We had a nice one week stay at this resort. I agree with most all of the favorable reviews, cleanliness, great pool, awesome beach, spacious suites with great balcony etc.. all great. I’ll focus here on the not so perfect in my view. Not enough dining on the property, La Cabana the “sports bar” was disappointing. A week with big...

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Helpful?
Thank gauvain2010
Cristóbal G, Online Community Care Coordinator at The Royal Caribbean, responded to this review

Dear Guest, Thank you for taking time to post about our resort. We always strive to provide our guests with the highest satisfaction levels and we're sorry to learn we did not achieve this goal with you. Mexican regulation demands any bussiness operating with a bar license welcome only people 18 and older. We know there are ways to communicate...

Los Angeles, California
Reviewed 4 days ago NEW

We stayed at the Royal Caribbean Resort in Cancun Mexico April 2017 and had a wonderful time. The resort is well maintained, clean. The beach is Beautiful, again well kept. We had a ocean view room that was Gorgeous that sleeps 6 easy, with TV, the room was cleaned daily except on Sunday. The resort staff was Great, Socorro was...

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Helpful?
1Thank southbeachmiami
Cristóbal G, Online Community Care Coordinator at The Royal Caribbean, responded to this review

Dear Guest: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We'll make sure to personally praise Miguel Angel, Socorro and Elias for leaving such a nice impression in you. We appreciate your feedback...

Reviewed 5 days ago NEWvia mobile

The property is beautiful and in a great location. Antonio Pech at the front desk provided exceptional customer service and made check out easy. Food at the hotel is great and inexpensive. Resort employees are always around to assist with your every need. The suites are roomy, clean and so comfortable. I'm a neat person and always think no one...

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Helpful?
Thank sibyl r
Cristóbal G, Online Community Care Coordinator at The Royal Caribbean, responded to this review

Dear Sibyl: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We'll make sure to personally praise Antonio and Natividad for leaving such a nice impression in you. We appreciate your feedback and look...

Philadelphia, Pennsylvania
Reviewed 5 days ago NEW

I find it unfortunate that a single item would knock this resort from an "excellent" to "good" but this one rises to that level. Unfortunately, there is no easy fix, but it would be worth the time for the resort to consider. The problem is the noise from the air conditioning in the rooms. To be fair, my wife and...

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Helpful?
Thank HealthPhysicist
Cristóbal G, Online Community Care Coordinator at The Royal Caribbean, responded to this review

Dear Guest Thank you for taking time to post about our resort. We always aim to provide our guests with the highests satisfaction levels available and we're sorry to learn we fell short of achieving this goal with you. We are sharing your comments with the appropriate channels so that our service may improve. On the other hand, we're glad...

Pontotoc
Reviewed 6 days ago NEW

The resort was very nice. The rooms were clean and the food was good. Everything you need is on site. The only con to this property is that it is a time share property and they will try to get you to listen to their sales pitch. We only stayed 1 night and we told the staff that when we...

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Helpful?
Thank 370jayd
Cristóbal G, Online Community Care Coordinator at The Royal Caribbean, responded to this review

Dear Jay, Thank you for taking time to post about our resort. We're glad to learn you've enjoyed your recent stay and we're sharing your comments with the appropriated channels so that our services may improve. We look forward to welcoming you again soon. Warm Regards.

Davidsonville
Reviewed 1 week ago

We have been vacationing at the Royal Caribbean for over 29 years and have never been disappointed. the service and the accommodations are excellent. I would recommend this resort without qualification. They work to please their members and guests.

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Helpful?
1Thank R1616TLrobertd
Cristóbal G, Online Community Care Coordinator at The Royal Caribbean, responded to this review

Dear Guest, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Chester Springs
Reviewed 1 week ago

Went with my 2 daughters for the week after Easter. Recommend spending time at the beach vs the pool; should take advantage of the beautiful ocean water. Wait staff on the beach was excellent. Can use the hotel shuttle to ride for free between the resorts. I recommend the Jolly Roger pirate show and Chichen Itza (but be prepared for...

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Helpful?
Thank heathern678
Freehold
Reviewed 1 week ago

Been coming back to Royal Caribbean for many years and it's always been a pleasant experience. Staff very friendly and courteous, grounds always meticulous kept. Rooms although are a little dated are kept spotless by the maid service provided 6 days a week. Pools are great with many activities and delicious drinks served by the wait staffs. Food is varied...

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Helpful?
Thank Mario V

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Two Bedroom Villa (152)

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
  • Breakfast Available
Official Description (provided by the hotel)
The Royal Caribbean(R) Nestled between a magnificent stretch of powder-white sand and lovingly tended tropical gardens, our two resorts offer an exceptional collection of services... And twice the fun. Escape to paradise. Sink your toes into soft white sand that's always cool to the touch and listen to the murmur of the waves. Start the day with a swim in the pool, work out in the gym or sign up for tennis. ... more   less 

Additional Information about The Royal Caribbean

Address: Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €99 - €241 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Royal Caribbean 3.5*
Number of rooms: 207
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Vacatia, Expedia, Orbitz, Hotwire, Hotels.com, TravelUp, Priceline, Travelocity, Cancelon, TripOnline SA, Evoline ltd and HotelQuickly so you can book your The Royal Caribbean reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Royal Caribbean Hotel Cancun
Royal Caribbean Hotel Cancun
Cancun Caribbean Resort Royal
Royal Caribbean Resort Cancun
Royal Carribean
Caribbean Royal
Hotel Style:
#11 Family Hotel in Cancun
#18 Romantic Hotel in Cancun
#28 Spa Hotel in Cancun
#30 Top resorts Hotel in Cancun
#32 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Caribbean staff and other travellers.
164 questions
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Ponte Vedra Beach, Florida
Green Valley
Lake Geneva, wisconsin
5 months ago
new jersey

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Questions? Get answers from The Royal Caribbean staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be careful with the water, as the pressure is tremendous and we doused ourselves and the floor on numerous occasions. Much better than lack of pressure though!”
F6392TXjohnm, 30 Apr 2017 | Read review
“Ask for 12th floor, incredible view of Beach and pool”
gauvain2010, 26 Apr 2017 | Read review
“See if the air conditioning has been re-done to reduce noise.”
HealthPhysicist, 25 Apr 2017 | Read review
“The Villas are very clean and spacious. ”
R1616TLrobertd, 23 Apr 2017 | Read review
“Bring lots of cash to exchange for bus fare and tips. Everyone asks for tips”
heathern678, 23 Apr 2017 | Read review
5 of 5
Elvoline
US$155* /night
View Deal
Bookit.comUS$167
Booking.comUS$174
travelup.comUS$208
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Prices are for 1 room, 2 adults
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