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The Royal Islander All Suites Resort

2,222 reviews
#32 of 177 Hotels in Cancun
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Traveller (1247)
Room & Suite (443)
Pool & Beach (276)
Overview
  • Excellent59%
  • Very good27%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“paco's tacos”(40 reviews)
“el conquistador”(58 reviews)
“thomas moore”(44 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
All hotel details
Offers from The Royal Islander All Suites Resort
Special Offer: 45%OFF + FREE BREAKFASTS
Hotel deals
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Rooms
6 Feb7 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,222)Write a Review
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1,832 results
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1,080
479
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1,080
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Show reviews that mention
All reviewspaco's tacosel conquistadorthomas moorefull kitchencaptain's covetime sharepersonal conciergefree shuttleroom carddaily maid serviceliving roomwelcome homecity busconvenience storelarge balconypool barrelaxing vacation
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1 - 5 of 1,832 reviews
Reviewed 2 days ago

Great location, easy to use public buses Resort has free transportation to there other reports and could use facilities very clean great stafff grounds beautifully maintained beautiful beach Lots to do. Excursions to Tulun Chitzen Itza Golf and more.

Review collected in partnership with this hotel
Thank Irene A
Reviewed 3 days ago

This is a very nice property on a beautiful beach. We feel safe during our stay. The staff keeps the property in excellent condition. Many things to do during your stay. Located very close to many good restaurants and shopping.

Review collected in partnership with this hotel
Thank terahe2018
Reviewed 3 days ago

We love the Royal Islander.. Well maintained.. Staff is always so friendly and helpful... Food is always delicious whether at Cayo Largo or The Conquistador.. Comfortable bedding is always a must and beds at Royal Islander are very comfortable....AND BEAUTIFUL BEACH

Review collected in partnership with this hotel
Thank robertmJ4900HD
Reviewed 6 days ago via mobile

Hotel was fairly affordable. I paid $160 plus taxes and fees. Wifi was free! However, it was drifting in and out. So watching a movie can be a challenge. Room was decent size with an ocean view. But it had tiles, which would mean that...More

1  Thank a9zn
Response from Sandra R, Online Community Care Agent at The Royal Islander All Suites ResortResponded 4 days ago

Dear a9zn, Thanks so much for taking the time to review your stay at The Royal Islander. We truly appreciate your feedback and sincerely apologize that your stay didn't meet your expectations. I've contacted you offline so that we can learn more about your stay...More

Reviewed 1 week ago via mobile

Very peaceful, lovely beach, nice pool, great food, friendly and helpful staff (conceirge- Angel, receptionist- Jonathan Sanchez). Rooms are super clean and lots of amenities on site. Breakfast at Cayo Lago, especially was delicious and the staff there too are really nice! Resorts are relaxing,...More

Thank Rochelle G
Response from Cristobal G, Online Community Care Coordinator at The Royal Islander All Suites ResortResponded 5 days ago

Dear RochelleG: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We'll make sure to personally praise Jonathan and...More

View more reviews
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Free Parking
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Children Activities (Kid / Family Friendly)
Meeting Rooms
Concierge
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Tennis Court
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$123 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Cancun
#23 Romantic Hotel in Cancun
#26 Spa Hotel in Cancun
#28 Top resorts Hotel in Cancun
#30 On the Beach Hotel in Cancun
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$123 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Cancun
#23 Romantic Hotel in Cancun
#26 Spa Hotel in Cancun
#28 Top resorts Hotel in Cancun
#30 On the Beach Hotel in Cancun
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1247)
Room & Suite (443)
Pool & Beach (276)
Dining (56)
Hotel & Grounds (677)
Bathroom (18)
Family and Play Areas (7)
Questions & Answers
Ask a question
ldsimpson
16 January 2018|
AnswerShow all 3 answers
Response from Ruth B | Reviewed this property |
Yes, next door at the sister resort royal Caribbean.
1
Vote
salgat
11 January 2018|
AnswerShow all 2 answers
Response from izzydito | Reviewed this property |
The 2 single beds are the murphy beds in the living area. You must have booked a suite?
0
Votes
Caroline P
5 January 2018|
AnswerShow all 2 answers
Response from Tim R | Reviewed this property |
Maybe 15 miles - the Royal Resorts own the Thomas Moore shuttle company - we use them every time! You can book and pay on line with them - they will be waiting for you.
1
Vote
Room Tips
"Missed not having a balcony. But a great view"
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"Need better mattress and pillows for quality of resort."
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"Villas are so comfortable for families, with a king bed in the master, two doubles in the second bedroom, and..."
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"Ask for a high floor, with views of the beach."
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