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07/05/2017 08/05/2017
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    The Royal Islander All Suites Resort

    Kukulcan Boulevard Km 17.5 L-51 | Hotel Zone, Cancun 77500, Mexico
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$14
    US$154
    US$139
    US$154
    US$149
    Traveller (1171)
    Room & Suite (421)
    Pool & Beach (265)
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    Overview

    • Excellent56%
    • Very good27%
    • Average8%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “paco's tacos” (35 reviews)
    “thomas moore” (38 reviews)
    Free Wifi
    Free Parking
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    3.5 Star Hotel
    All hotel details
    Offers from The Royal Islander All Suites Resort
    Special Offer: Cancun Spring Deal
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 6 days ago

    On our recently trip to Mexico we stayed at the Royal Islander. You can not go wrong with this place, views are amazing, food is good and at a good value. The staff is very willing to help you at every turn and are very...More

    Review collected in partnership with this hotel
    Helpful?
    Response from Cristóbal G, Online Community Care Coordinator at The Royal Islander All Suites Resort

    Dear Bucky and Becky: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look...More

    Reviewed 1 week ago

    I was very impressed with the professionalism of all the staff members I encountered at this hotel. All transfers were professional, timely, and with a smile. All the staff on site were respectful, pleasant, and professional. The room was clean and modern. Everything was handled...More

    Helpful?
    Response from Cristóbal G, Online Community Care Coordinator at The Royal Islander All Suites Resort

    Dear Tiffany, Thank you for taking the time to review your stay with us. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal Experience". We're glad...More

    Reviewed 1 week ago via mobile

    Service was just ok, as well as food. Not friendly staff, including reception. Food was weak, not too many choices. I order a steak and it was horrible. Bar will close 10 pm sharp even you were still having a drink they will turn the...More

    Helpful?
    Response from Cristóbal G, Online Community Care Coordinator at The Royal Islander All Suites Resort

    Dear Regina, Thank you for taking time to post about our resort. We always strive to provide our guests with the highest satisfaction rates and we're sorry to learn we fell short of this goal with you. We aim to offer a relaxed and care...More

    Reviewed 1 week ago

    We have visited this resort over 20 years and have never been disappointed. As members, we used the same villa very year. We were able to look along the beach from our balcony and the numerous swimming pools. Laundrette on site along with travel agent,...More

    Helpful?1  
    Reviewed 1 week ago

    We enjoyed a long weekend getaway at the Royal Islander. Transport (pre-booked through Thomas Moore travel) to and from resort was friendly, convenient, efficient and inexpensive. First night room was on ground floor and really wonderful. Had to move rooms the second night but worth...More

    Review collected in partnership with this hotel
    Helpful?
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    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Meeting Rooms
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Tennis Court
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$110 - US$234 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Family Hotel in Cancun
    • #23 Romantic Hotel in Cancun
    • #29 Spa Hotel in Cancun
    • #32 Top resorts Hotel in Cancun
    • #34 On the Beach Hotel in Cancun
    Photos
    Traveller (1171)
    Room & Suite (421)
    Pool & Beach (265)
    Dining (53)
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    Questions & AnswersAsk a question
    Hi, I am planning a trip with husband and I know the resort is not all inclusive. Is it located in the hotel zone?
    19 April 2017|
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    Christy M
    I have two questions. Is there snorkeling near the hotel? Can I upgrade my room?
    18 April 2017|
    Answer
    Response from Cristóbal G | Property representative |
    Hi, There are tours to take you to reefs or the MUSA, Underwater Museum in Cancun. But there are no snorkeling spots you can reach by swimming from the resort. If there are rooms available at your check-in time, it might... More
    0
    Votes
    izzydito
    Regarding the key pay system, am I able to use this for tips as well?
    14 April 2017|
    Answer
    Response from Cristóbal G | Property representative |
    Hello! Yes, you'll have a space in the ticket where you can set your desired tip. Warm Regards.
    0
    Votes
    Google Translation
    Room Tips
    "The patio on the bottom floors are really nice and bigger than ours was, that might be my only recommendation."
    Read review
    "best views above 3rd floor."
    Read review
    "My only complaint would be the bathroom - the tub did not drain well."
    Read review
    "It was quiet and comfortable and spacious! Some updating is needed but it is clean and the views are amazing."
    Read review