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Occidental Costa Cancun

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Occidental Costa Cancun
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4,799 Reviews from our TripAdvisor Community

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There are newer reviews for Occidental Costa Cancun
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Showing 3,118: English reviews
Birmingham, United Kingdom
Reviewed 13 October 2010

had the best time ever at barcelo dont know how people can put bad reviews its unbelievable food great just an all round amazing place

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2Thank ariba10
mpgiesemann, Marketing Office at Occidental Costa Cancun, responded to this review

Dear Customer, Greetings, thanks for choosing Barcelo Costa Cancun It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services, We hope you give us another chance to serve you, if you happen to visit Cancun in the future. With best regards, Marc Giesemann

London, United Kingdom
Reviewed 12 October 2010

I stayed at the Barcelo for one week for my sister’s wedding. I stayed in a twin room with my best friend whilst my family stayed in various rooms throughout the complex. I thought the rooms were really roomy and clean. I had room service each day in which the beds were made, floors swept and new towels provided. The...

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1Thank MelissaB05
mpgiesemann, Marketing Office at Occidental Costa Cancun, responded to this review

Dear Customer, Greetings, thanks for choosing Barcelo Costa Cancun It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services, We hope you give us another chance to serve you, if you happen to visit Cancun in the future. With best regards, Marc Giesemann

Newcastle
Reviewed 12 October 2010

I stayed at the Barcelo Costa Cancun fpr 2 weeks in September. Don't worrry about going to Mexico in the rain season the weather was great!! The Barcelo Costa is on the outskirts of Cancun not very central. 40p bus or $20 taxi to the centre. We were greeted by frosty reception staff. My mam and Dad had the Junior...

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Thank shellandshaun
Philadelphia, Pennsylvania
Reviewed 11 October 2010

So let me start with this is my 4th time traveling to Cancun so I have been on every end of the spectrum. I have stayed in both the Fiesta Americana hotels as well as the Ritz Carlton. Though those places were very nice they also came a prettier penny. Also they were Caribbean side and not on the bay...

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4Thank philliestravelers
mpgiesemann, Marketing Office at Occidental Costa Cancun, responded to this review

Dear Customer, Greetings, thanks for choosing Barcelo Costa Cancun It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services, We hope you give us another chance to serve you, if you happen to visit Cancun in the future. With best regards, Marc Giesemann

Mexico City, Mexico
Reviewed 7 October 2010

I really enjoy my stay in the hotel, it was a low season so that made it more fun to have all the place for us. The food is incredible.

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Thank Maargaritos
Lake Helen, Florida
Reviewed 6 October 2010

We did not get the rooms we requested, ocean view, four room together, even though we had booked 3 months in advance. Was assigned a small room with very poor lighting over the vanity which made it difficult putting on makeup and the countertop area was very small. Not a lot of room for personal items. However, the staff could...

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Thank bandit228
Washington DC, District of Columbia
Reviewed 6 October 2010

The pictures on the Internet makes the resort look a lot better than it really is. The resort is small and the beach area is very small with piles of seaweed. The food was okay, but not the best -- I would have preferred a better selection of food other than Mexican cuisine. We decided to buy our meals at...

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Thank Suzukibabe11
Baltimore, Maryland
Reviewed 5 October 2010

The upgraded rooms were much better than the standard rooms. I was very disappointed that the ocean water right in front of the hotel wasn't aquamarine blue.. it was clear, but washed out looking & then went directly into dark blue with tons of seaweed on the ocean bottom. We moved rooms twice while we were there and the water...

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Thank mccalie
Motherwell, United Kingdom
Reviewed 3 October 2010

The hotel was great and the staff were very friendly, the only let down in the hotel were the singers that came on at ten o,clock every night, they were pretty poor maybe they were okay for a couple of nights but started to get pretty bad as the week went on. This was the only downside and the rest...

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1Thank sanders50
Leeds, United Kingdom
Reviewed 1 October 2010

I got back from a 2 week stay at the Barcelo Costa Cancun yesterday and loved it . Our room was exactly as described and photographed in the brochure. The room was really big, had a gorgeous view of the sea, the shower was really great and there was always hot water, our mini bar was filled with soft drinks,...

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Thank Amanda_UK28

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Occidental Costa Cancun

Address: Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Cancun 77500, Mexico (Formerly Barcelo Costa Cancun)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €139 - €387 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Costa Cancun 3.5*
Number of rooms: 358
Reservation Options:
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Also Known As:
Barcelo Costa Cancun Hotel Cancun
Barcelo Cancun
Gran Costa Real
Costa Real Cancun
Barcelo Costa Cancun Mexico
Hotel Style:
#34 Spa Hotel in Cancun
#37 Top resorts Hotel in Cancun
#40 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Costa Cancun staff and other travellers.
256 questions
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Rockland, Canada
Greasby, United Kingdom
New Haven, Connecticut
8 days ago

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Questions? Get answers from Occidental Costa Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely get a room in the east side facing the ocean”
YuriK607, 21 Apr 2017 | Read review
“Rooms to the last floor face to swimming pool”
liviao907, 19 Apr 2017 | Read review
“Rooms closest to the pool will be loud every night between 9pm-10:30ish due to the shows.”
dstell9, 19 Apr 2017 | Read review
“room 508 was clean with a nice view”
, 16 Apr 2017 | Read review
“Avoid rooms near the snack bar”
heidi596, 16 Apr 2017 | Read review
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