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Occidental Costa Cancun

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1 room 2 adults 0 children
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Occidental Costa Cancun
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4,665 Reviews from our TripAdvisor Community

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There are newer reviews for Occidental Costa Cancun
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Showing 3,032: English reviews
Evansville, Indiana
Reviewed 27 July 2010

My boyfriend and I stayed 4 nights and had a great experience. Very friendly and helpful staff. Our room had a beautiful view and ice cold air conditioning. Food was good and drinks were awesome, I suggest to have a miami vice. Can't wait to go back!

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Thank tarakins01
chicago
Reviewed 25 July 2010

The rooms are very nice at the Bacelo. We had great bellman service from Scoobydoo thanks for being so nice and welcoming! The bathrooms large huge shower and we had a room with a great view of the ocean. I was also able to stand on the front balcony and watch the show. The location is not close to a...

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Thank true2u_60644
Guildford, United Kingdom
Reviewed 25 July 2010

This hotel was amazinggg! don't listen to any of the bad reviews! i have stayed in lots of 4* hotels before and to me this is more 5*!!! Rooms were great really big and cleaned every day! the maid was lovely. we had a few problems with things in the room and the maintenece man was sent straight up and...

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1Thank loldham02
Cambridgeshire
Reviewed 24 July 2010

Just returned from this hotel. Full of 18 to 25s and very noisy 24/7. Ideal for young people but not for families or the older person if you want to sleep. Hotel was very clean but the rooms are in need of a refurb. The all inclusive was excellent with what ever alcohol you want including free mini bar in...

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1Thank BBader
Aberdeen Scotland
Reviewed 23 July 2010

Hi all. This is my 5th trip to this hotel, and was a honeymoon trip at that.... Ok., First things first. Arrived on Monday 5th July at 13.00 to an automatic upgrade for our honeymoon. Junior suite. Lovely and with a wedding cake and champers in the room. Oh and not forgetting my towel swans and chocolates! We upgraded to...

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1Thank Megan2203
New York City, New York
Reviewed 19 July 2010

Me and my familly stayed here in June. We got in from a long flight and were bombarded at the welcome desk. Front desk was useless at times, the phones didn't work properly and they couldn't speak or understand english. Restaurants were limited and the buffet wasn't good. I've stayed in Cancun before and almost never had to leave the...

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Thank popo93
Winnipeg, Canada
Reviewed 19 July 2010

Super place to take kids, teenagers........also great for couples. Staff went out of their way to make our stay a pleasant one. Beach area is smaller, but very nice and you can go for walks either way. Lots to do in the area. Isla Mujeres is a must see! Swim with the Dolphins there.............awesome and very reasonable prices. Easy to...

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1Thank Arden M
Stevenage, United Kingdom
Reviewed 17 July 2010

Me and 3 friends went to cancun last year for a girly holiday. When we first got to the hotel we went straight to the room which over looked the pool .. was gorgeous! the weather was amazing so hot and the hotel was full of boys our age!!.. we were the only girls there :) . . we hit...

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2Thank RoyaFarhadi
Enniskillen, United Kingdom
Reviewed 15 July 2010

My family & I arrived in Cancun, tired & hungry after a 10 hour flight & so were very excited to arrive at the hotel. Little did we know the disaster that was waiting ahead of us. We arrived to hear the World Cup blaring loudly in the lobby, our room, which was not just messy from the people who...

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1Thank Zoë M
springfield, il
Reviewed 12 July 2010

The check in was horrible. While we were waiting for a room we went to guest service to book dinner reservations for the next night. While doing that we asked if we could go to the sister hotel. They said no problem, we could pick the day, a bus would pick us up and we could eat, dink and swim...

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1Thank suzie1Springfield_Il

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Occidental Costa Cancun

Address: Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Cancun 77500, Mexico (Formerly Barcelo Costa Cancun)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €157 - €394 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Costa Cancun 3.5*
Number of rooms: 358
Reservation Options:
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Also Known As:
Barcelo Costa Cancun Hotel Cancun
Barcelo Cancun
Gran Costa Real
Costa Real Cancun
Barcelo Costa Cancun Mexico
Hotel Style:
#35 Spa Hotel in Cancun
#38 Top resorts Hotel in Cancun
#41 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Costa Cancun staff and other travellers.
232 questions
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Rockland, Canada
Greasby, United Kingdom
Moonbeam, Ontario, Canada
1 month ago

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Questions? Get answers from Occidental Costa Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms facing the pool to see the night activities and shows by your terrace”
 of 5 bubbles 330marvind, 23 Mar 2017 | Read review
“if you want a balcony with chairs, you have to ask for it and be prepared to pay a bit more”
  • another ocean view
  • ocean side view
 of 5 bubbles V1008TLkarenj, 22 Mar 2017 | Read review
“Ocean view is well worth it!”
 of 5 bubbles beckieallen, 13 Mar 2017 | Read review
“Top floors (4 and up) are more quiet.”
 of 5 bubbles claudiupg, 13 Mar 2017 | Read review
“Try to get one room with a big balcony”
 of 5 bubbles figueroamayelin03, 13 Mar 2017 | Read review
5 of 5