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Occidental Costa Cancun

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Occidental Costa Cancun
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4,456 Reviews from our TripAdvisor Community

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There are newer reviews for Occidental Costa Cancun
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Showing 2,918: English reviews
Des Moines, Iowa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 February 2010

Would probably not stay here again. The food was poor to average. We were disappointed with the view because we wanted to experience the turquoise waters that Cancun is so famous for. Because of the location of this resort, on the bay, the water was not what we expected. The resort was the perfect size for our large group of... More 

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Thank jmtbse
Cornwall
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 February 2010

We stayed at the Barcelo Costa the beginning of November and i cant say a bad word againist it! Our room was lovely, massive bed, massive shower and we had the view of the pool, beach and ocean. The food is the claraboyant is def the best, the beef fillet which is steak was soooo nice! Also the mexican restaurant... More 

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Thank new25
Halesworth, Suffolk
Level Contributor
30 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 7 February 2010

We stayed at this hotel from the 19th January to 2nd February. On arrival we were extremely tired and I wa s a little disappointed with our room but thought it would look better in the morning after a nights sleep. We unpacked had dinner and soon realised that although we had a plan of the complex, it was very... More 

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2 Thank Julie86
Essex
Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 7 February 2010

Firstly, I will start by saying that I cannot understand the bad reviews that the hotel has got. I read them before we travelled and felt a bit apprehensive, but I needn't have worried. This hotel is lovely. Definately four star. It is spotlessly clean and the rooms are really nice. Spacious and the bathroom has a huge shower. The... More 

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1 Thank MarieMc85
Kansas City
1 review
Reviewed 6 February 2010

The Barcelo Costa Cancun is a very good value for what you pay to stay there. My wife and I stayed there for 5 days and had a wonderful time. The food was excellent at the restaurants. The is always a restaurant open to eat at each meal which we took advantage of this becuase the food on the buffet... More 

Helpful?
Thank hardcharger007
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 5 February 2010

We were at the Barcelo Costa Cancun for one week Jan 20 - Jan 27. Overall, we were very happy with this compact hotel, finding it very clean and very good value for the money we paid. We especially enjoyed the food .. both in the buffet and in the three a la carte restaurants, our favourite of which was... More 

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Thank Lainer123
Toronto
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 February 2010

I chose this all-inclusive trip because of the unbelievably low price. The hotel was better than I expected given what I payed (well under $1000 each). The food was fabulous, I actually got excited for each meal. The beach was small, but I always found a chair and the beach bar made great drinks and snacks. Our room was basic,... More 

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1 Thank rkcool
ottawa
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 January 2010

Room: Our original room was on the ground floor and facing the pool area and stage, we knew right away that this would be too noisy, so we requested a quiet room. They put us in a back corner of the hotel, not the best view, but quiet. We got a large balcony with two loungers, king size bed with... More 

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3 Thank goldengrl
Vancouver, BC
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 January 2010

My boyfriend and I, and another couple went in Dec. of 2008 - we had a great time! Our room was small at first so we upgraded for $60 for the week and got a WAY better room. Was on the top floor, had an amazing view and a great big stone shower. The bartenders were awesome here and we... More 

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Thank Sydneysider8686
england
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 January 2010

wow this hotel is so nice ! staff are so friendly made you feel so welcome i would defo go back to this hotel just for the fact they welcome you with open arms , the rooms were realy nice big enough for four sharing , mini bars are re filled everyday with fresh water and snacks and alcohol which... More 

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1 Thank miawoo4

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Occidental Costa Cancun

Address: Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Cancun 77500, Mexico (Formerly Barcelo Costa Cancun)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €168 - €397 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Costa Cancun 3.5*
Number of rooms: 358
Reservation Options:
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Also Known As:
Barcelo Costa Cancun Hotel Cancun
Barcelo Cancun
Gran Costa Real
Costa Real Cancun
Barcelo Costa Cancun Mexico
Hotel Style:
#36 Spa Hotel in Cancun
#37 Top resorts Hotel in Cancun
#42 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Costa Cancun staff and other travellers.
151 questions
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Questions? Get answers from Occidental Costa Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The location and the beach are excellent !”
 of 5 bubbles rrkolovos, 28 Nov 2016 | Read review
“Ask for Jessica Reyna and she will make sure your stay is unforgettable (:”
 of 5 bubbles Ordral, 6 Oct 2016 | Read review
“Rooms overlooking the beach or pool and grounds”
 of 5 bubbles U6011JLmichelles, 5 Sep 2016 | Read review
“Do not rely on Thomas Cook rep, book excursions through Viator! Amazing service for every excursion we booked”
 of 5 bubbles kelly456, 31 Aug 2016 | Read review
“Facing the pool is going to be noisy until after 10:00pm as there is entertainment every night.”
 of 5 bubbles csatter, 29 Aug 2016 | Read review
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