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Occidental Costa Cancun

5,879 reviews
#46 of 176 Hotels in Cancun
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Traveller (3893)
Pool & Beach (912)
Room & Suite (697)
Overview
  • Excellent47%
  • Very good29%
  • Average13%
  • Poor6%
  • Terrible5%
Travellers talk about
“beach bar”(355 reviews)
“hour snack bar”(76 reviews)
“buffet restaurant”(207 reviews)
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,879)Write a Review
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3,589 results
Traveller rating
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1,065
507
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242
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1,501
1,065
507
274
242
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1,841 - 1,845 of 3,589 reviews
Reviewed 4 April 2013

We stayed here for 1 weeks would not recommend 2 weeks. Pro: The hotel is fairly clean, the staff very pleasant, the food is good. The room we had was a large size with plenty of room for your clothes. Small beach area but nice....More

5  Thank Gilles L
Response from mpgiesemann, marketing Office at Occidental Costa CancunResponded 9 April 2013

Dear Costumer, Greetings, thanks for choosing Barceló Costa Cancún It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services, It would be a pleasure to have you on a longer break soon. With best...More

Reviewed 3 April 2013

Food wasn't available as much as we thought but we loved the drinks, food, ala Cartes, buffets, and resort itself. The rooms had those little bugs but they switched us without a problem. It's a closed inrespire and I felt very safe, I would go...More

2  Thank VacaFlyGirl
Response from mpgiesemann, Marketing Office at Occidental Costa CancunResponded 9 April 2013

Dear Customer, Greetings, thanks for choosing Barceló Costa Cancún It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services, We hope you give us another chance to serve you, if you happen to visit...More

Reviewed 1 April 2013

We stayed here for a week in January 2012. We have been to Cancun several times, and usually stay within the hotel zone. The hotel itself is nice. Had seen the same dishes/trash in down the hall for a few days before it was cleaned...More

5  Thank Kari B
Response from mpgiesemann, Marketing Office at Occidental Costa CancunResponded 9 April 2013

Dear Customer, Greetings, thanks for choosing Barceló Costa Cancún It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services, We hope you give us another chance to serve you, if you happen to visit...More

Reviewed 29 March 2013

Stayed at this all-inclusive resort from the 13th - 20th March for spring break. This is the first time I have reviewed my holiday, but I thought people would appreciate a completely honest review even though I can only speak for myself out of my...More

4  Thank Miller_KO
Response from mpgiesemann, Marketing Office at Occidental Costa CancunResponded 9 April 2013

Dear Costumer, Greetings, thanks for choosing Barceló Costa Cancún It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services, It would be a pleasure to have you with your family on a longer break...More

Reviewed 28 March 2013

We had never been to Cancun. I was so disappointed. We were looking for a peaceful vacation and was far from restful. Every night the spring breakers came home at 1:00 am and proceeded to talk loudly, slamming doors, bad language, screaming till 5:00 am....More

2  Thank Lovingtravel55
Response from mpgiesemann, Marketing Office at Occidental Costa CancunResponded 9 April 2013

Dear Costumer Customer’s feedback is very important to us. I have reviewed this claim regarding your recent trip to our hotel and I am deeply sorry that you encountered issues during your stay. Could you please help up with more information about your stay with...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Spa
Bar/Lounge
Breakfast included
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Meeting Rooms
Breakfast included
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Free Parking
Dry Cleaning
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Outdoor pool
Details
Price range
US$193 - US$387 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Spa Hotel in Cancun
#39 Top resorts Hotel in Cancun
#43 On the Beach Hotel in Cancun
Room types
Accessible rooms, Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
US$193 - US$387 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Spa Hotel in Cancun
#39 Top resorts Hotel in Cancun
#43 On the Beach Hotel in Cancun
Room types
Accessible rooms, Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
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Traveller (3893)
Pool & Beach (912)
Room & Suite (697)
Dining (381)
Hotel & Grounds (2222)
Bathroom (70)
Family and Play Areas (62)
Business Centre & Event Rooms (16)
Questions & Answers
Ask a question
Sandra A
15 January 2018|
Answer
Response from ASISTENTEGERENCIAL | Property representative |
Dear Sandra: Thank you for contacting the hotel. We suggest you confirm it with your agency or if you did it through Barceló, you can call them to confirm your request and your payment send a email to the reservartion... More
-1
Votes
Google Translation
Room Tips
"Rooms 120-130 are further away from the pool so they are quieter"
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"The elevators are few and small so a room on the lower floors are advised. From what I could see, all rooms..."
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"Like I always say if u don't like your room just ask can't hurt."
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"Search for another hotel online; go there."
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