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Occidental Costa Cancun

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Occidental Costa Cancun
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4,575 Reviews from our TripAdvisor Community

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There are newer reviews for Occidental Costa Cancun
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Showing 2,986: English reviews
Reviewed 2 August 2010

I have to write and let you guys know that if you are going here, don't worry. It is a good deal for the $$. I have read so many bad reviews about this place and I conclude that the writers were expecting something different and didn't do their research before going. Well, first of all, it is another country,...

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1Thank lmnc_10
Huddersfield, United Kingdom
Reviewed 29 July 2010

Our room was amazing, always clean with fresh towels and mini bar restocked everyday. Maids came around stupidly early sometimes but apart from that no issue. The food was hit and miss but there was always something to eat. The Buffet was the only hit and miss area, try to reserve a table in the restaurants. The mexican is especially...

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1Thank hannah_banannah
Hartlepool
Reviewed 28 July 2010

One of the best hotels I have ever stayed in! I stayed here for 2weeks and have no complaints!! The staff were amazing, they would do anything for you & were very hard working. constantly checking everything was ok, bringing drinks & cleaning cleaning cleaning. Think this is the cleanest hotel i've been to! The first night we were put...

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1Thank kelskii
london
Reviewed 27 July 2010

1st things 1st, if your deciding wether to take mex$(peso) or US$ take a bit of both! if your planning to book excursions with first choice then they will charge you in us$ you can pay in peso's but they have to charge you the exchange rate into dollars. back to the hotel... all in all the place is great,we...

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1Thank nlane8
Evansville, Indiana
Reviewed 27 July 2010

My boyfriend and I stayed 4 nights and had a great experience. Very friendly and helpful staff. Our room had a beautiful view and ice cold air conditioning. Food was good and drinks were awesome, I suggest to have a miami vice. Can't wait to go back!

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Thank tarakins01
chicago
Reviewed 25 July 2010

The rooms are very nice at the Bacelo. We had great bellman service from Scoobydoo thanks for being so nice and welcoming! The bathrooms large huge shower and we had a room with a great view of the ocean. I was also able to stand on the front balcony and watch the show. The location is not close to a...

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Thank true2u_60644
Guildford, United Kingdom
Reviewed 25 July 2010

This hotel was amazinggg! don't listen to any of the bad reviews! i have stayed in lots of 4* hotels before and to me this is more 5*!!! Rooms were great really big and cleaned every day! the maid was lovely. we had a few problems with things in the room and the maintenece man was sent straight up and...

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1Thank loldham02
Cambridgeshire
Reviewed 24 July 2010

Just returned from this hotel. Full of 18 to 25s and very noisy 24/7. Ideal for young people but not for families or the older person if you want to sleep. Hotel was very clean but the rooms are in need of a refurb. The all inclusive was excellent with what ever alcohol you want including free mini bar in...

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1Thank BBader
Aberdeen Scotland
Reviewed 23 July 2010

Hi all. This is my 5th trip to this hotel, and was a honeymoon trip at that.... Ok., First things first. Arrived on Monday 5th July at 13.00 to an automatic upgrade for our honeymoon. Junior suite. Lovely and with a wedding cake and champers in the room. Oh and not forgetting my towel swans and chocolates! We upgraded to...

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1Thank Megan2203
New York City, New York
Reviewed 19 July 2010

Me and my familly stayed here in June. We got in from a long flight and were bombarded at the welcome desk. Front desk was useless at times, the phones didn't work properly and they couldn't speak or understand english. Restaurants were limited and the buffet wasn't good. I've stayed in Cancun before and almost never had to leave the...

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Thank popo93

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Occidental Costa Cancun

Address: Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Cancun 77500, Mexico (Formerly Barcelo Costa Cancun)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €167 - €371 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Costa Cancun 3.5*
Number of rooms: 358
Reservation Options:
TripAdvisor is proud to partner with Barcelo, Booking.com, BookIt.com and Hotels.com so you can book your Occidental Costa Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Costa Cancun Hotel Cancun
Barcelo Cancun
Gran Costa Real
Costa Real Cancun
Barcelo Costa Cancun Mexico
Hotel Style:
#36 Spa Hotel in Cancun
#38 Top resorts Hotel in Cancun
#42 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Costa Cancun staff and other travellers.
204 questions
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Questions? Get answers from Occidental Costa Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with an ocean view”
 of 5 bubbles sspoto95, 17 Feb 2017 | Read review
“if you want quiet,get a room far from the pool area.”
 of 5 bubbles josephf158, 17 Feb 2017 | Read review
“the value rooms don't have balconies, and are noisy, but you get what you pay for”
 of 5 bubbles karolynbermann, 15 Feb 2017 | Read review
“Request a terrace room if sitting on the balcony is important.”
 of 5 bubbles BobTennessee, 8 Feb 2017 | Read review
“We were on the 7th floor overlooking the pool and beach. Did the stairs 3-4 times a day. Great workout!”
 of 5 bubbles Shonce, 3 Feb 2017 | Read review
5 of 5