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8/10/2017 9/10/2017
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    Occidental Costa Cancun

    Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Cancun 77500, Mexico
    Hotel website
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    Lowest prices for your stay
    8/10/2017 9/10/2017
    US$215
    US$187
    SAVE US$28
    US$214
    US$215
    Traveller (3760)
    Pool & Beach (885)
    Room & Suite (683)
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    Overview
    • Excellent47%
    • Very good29%
    • Average13%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “beach bar” (353 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Occidental Costa Cancun
    Special Offer: Join my Barceló
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    The Royal Cancun All Suites Resort
    2,340 reviews
    #27 of 176 hotels in Cancun
     
    Grand Oasis Palm
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    #47 of 176 hotels in Cancun
     
    Cancun Bay Resort
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    Sotavento Resort Cancun
    8 reviews
    #132 of 176 hotels in Cancun
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (5,502)
    There are newer reviews for Occidental Costa Cancun
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    11 - 15 of 3,446 reviews

    Reviewed 1 week ago

    Out of 5 stars I would give this resort 3.75. In general it felt that some people were just there to do their jobs. Did not get the sense of customer advocacy from the front desk/management. Staff is great. Entertainment staff was full of life...More

    1  Thank coaltal45
    Response from ASISTENTEGERENCIAL, Assistant Manager. at Occidental Costa CancunResponded 6 days ago

    Dear coaltal45: First of all, and on behalf of Occidental Costa Cancún, we would like to thank you for taking the time to post a comment about your vacation with us on this website. We are very proud to know that we have exceeded all...More

    Reviewed 1 week ago

    While checking in to a room with a real terrace I had to show my email from Jennifer Lopez which assured it. Turns out she was standing right there!! And ignored the situation. I finally said 'hello Jennifer!' She pretended she wasn't there. Got the...More

    1  Thank Jup561
    Response from ASISTENTEGERENCIAL, Assitant Manager. at Occidental Costa CancunResponded 1 week ago

    Dear Jup561: First of all, thank you very much for your comments, letting us know your opinion about our hotel will help us improve our services and facilities. We really feel that your experience at our resort has not met your expectations. We want to...More

    Reviewed 1 week ago

    Excellent services also employees are always there to help you ...kidness,,,loyalty...friendly manners...it is a most experience ...girls in the area of pool very helpful with drinks also entretenimiento teamMore

    Review collected in partnership with Barcelo Hotels & Resorts
    1  Thank nelsondh
    Response from ASISTENTEGERENCIAL, Assistant Manager. at Occidental Costa CancunResponded 1 week ago

    Dear nelsondh: First of all, and on behalf of Occidental Costa Cancún, we would like to thank you for taking the time to post a comment about your vacation with us on this website. We are very proud to know that we have exceeded all...More

    Reviewed 1 week ago

    I chose this resort because it was right across my Scuba Diving School, The Staff where Always Friendly and ready to help. the Food is quite good. and the atmosphere is quite joyful. If you Like long walks on the beach this area of Cancun...More

    Review collected in partnership with Barcelo Hotels & Resorts
    1  Thank Y7583UWmicheld
    Response from ASISTENTEGERENCIAL, Assistant Manager. at Occidental Costa CancunResponded 1 week ago

    Dear Y7583UWmicheld: Thank you very much for your comments about the hotel, thank you for takes the time to write about Occidental Costa Cancún. We are glad that your stay with us was to your liking and that our service will positively impact you. We...More

    Reviewed 1 week ago

    rude waiters low variety of food deceiving people do not i repeat DO NOT go here we were there for 4 days and we only got fresh towels for one day we had to call front desk more that 5 times to receive towels food...More

    Review collected in partnership with Barcelo Hotels & Resorts
    1  Thank 460shahing
    Response from ASISTENTEGERENCIAL, Assistant Manager. at Occidental Costa CancunResponded 1 week ago

    Dear 460shahing: First of all thank you very much for your comment, letting us know your opinion about our hotel will help us improve our services and facilities. We will take note of all your comments to implement the appropriate measures. We truly feel that...More

    The Royal Cancun All Suites Resort
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    Sotavento Resort Cancun
    8 reviews
    #132 of 176 hotels in Cancun
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Spa
    • Bar/Lounge
    • Breakfast included
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Breakfast included
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Free Parking
    • Dry Cleaning
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$170 - US$345 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #35 Spa Hotel in Cancun
    • #38 Top resorts Hotel in Cancun
    • #41 On the Beach Hotel in Cancun
    • Room types
    • Accessible rooms ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 358
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Hotels.com, Expedia, Barcelo, Booking.com, Orbitz, Travelocity, Hotwire, Cheap Tickets, Cancelon, TripOnline SA, Evoline ltd, getaroom.com and HotelQuickly so you can book your Occidental Costa Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Barcelo Costa Cancun Hotel Cancun ,
    • Barcelo Cancun ,
    • Gran Costa Real ,
    • Costa Real Cancun ,
    • Barcelo Costa Cancun Mexico
    Add Photo Photos
    Traveller (3760)
    Pool & Beach (885)
    Room & Suite (683)
    Dining (378)
    Hotel & Grounds (2137)
    Bathroom (68)
    Family and Play Areas (60)
    Business Centre & Event Rooms (16)
    Nearby
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    .38 km away
     
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    .57 km away
     
    Cancun Bay Resort
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    Ask a question
    Questions & Answers
    Malissa M
    23 September 2017|
    Answer
    Response from ASISTENTEGERENCIAL | Property representative |
    Dear Malissa: Includes all meals and beverages. Includes buffet or a la carte breakfast, lunch, and dinner; domestic drinks, and self service in the snack bar. Sodas, beer, and bottled water in the minibar is also included... More
    0
    Votes
    Google Translation
    Steven L
    19 September 2017|
    AnswerShow all 2 answers
    Response from ASISTENTEGERENCIAL | Property representative |
    Dear Steven: Thank you for contacting us. Yes we have a safe and are free to use. Cordially. Noemi Ramirez. Assistant Manager.
    1
    Vote
    Google Translation
    GeorgeFPa
    18 September 2017|
    Answer
    Response from ASISTENTEGERENCIAL | Property representative |
    Dear George: Yes, you can wear pants or formal dress short to dinner. Cordially, Noemi Ramirez Assistant Manager.
    0
    Votes
    Google Translation
    Room Tips
    "choose a room facing the ocean"
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    "Room 308 had a nice resort and ocean view"
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    "Upgrade to a room with a real balcony"
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    "Rooms in higher floors are quieter. Rooms with jacuzzi at the balconies with ocean view are a great option"
    Read review
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