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    Occidental Costa Cancun

    Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Cancun 77500, Mexico
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    1/10/2017 2/10/2017
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    US$214US$255
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    Traveller (3760)
    Pool & Beach (885)
    Room & Suite (683)
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    Overview
    • Excellent47%
    • Very good29%
    • Average13%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “beach bar” (353 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Occidental Costa Cancun
    Special Offer: Join my Barceló
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    The Royal Cancun All Suites Resort
    2,335 reviews
    #27 of 176 hotels in Cancun
     
    Grand Oasis Palm
    3,492 reviews
    #47 of 176 hotels in Cancun
     
    Cancun Bay Resort
    1,249 reviews
    #39 of 176 hotels in Cancun
     
    Sotavento Resort Cancun
    8 reviews
    #132 of 176 hotels in Cancun
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (5,498)
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    1 - 5 of 3,445 reviews

    Reviewed yesterday

    Ms. Araceli Pech at reception has a very poor sense of what customer service entails. Her lack of urgency and empathy towards guest is baffling. More over she becomes belligerent, disconnected of guests' priorities and completely indifferent towards guests when an issue is brought up...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank cgutcam
    Reviewed yesterday

    This is a wonderful hotel for a great price. The room we stayed in wasn't "new and improved" but very comfortable. The premises are perfection. Pool is clean and clear. Staff are great and do anything and everything to make your stay memorable. Didn't mind...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank SusanfromKeizer
    Reviewed yesterday

    My experience at this resort was very pleasant. The staff was very friendly and kind. The pool was very clean and very fun to be in. I believe that for entertainment that there should be a DJ playing music throughout the day and night that...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank djtab314
    Reviewed 2 days ago

    Upon arrival we were not allowed to check into a room until 3 o'clock even though it was very low capacity and off-season for them. No big deal however upon getting in our room only three towels for four people and minibar was not stocked....More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank Rene P
    Response from ASISTENTEGERENCIAL, Assistant Manager. at Occidental Costa CancunResponded yesterday

    Dear Rene P: First of all thank you very much for your comment, letting us know your opinion about our hotel will help us improve our services and facilities. We will take note of all your comments to implement the appropriate measures. Our main objective...More

    Reviewed 3 days ago

    This was our first all inclusive resort so i dont have a lot to compare it to. So let me start there. I will start with the good and then the not so good. We arrived Thursday Sept 14th. We paid for a shuttle service...More

    Thank mmegargee
    Response from ASISTENTEGERENCIAL, Assistant Manager at Occidental Costa CancunResponded yesterday

    Dear mmegargee: We are honored that your stay at the hotel has encouraged you to share such positive comments about us. We are glad to know that we met your expectations and had an amazing holiday. We thank you deeply for taking the time to...More

    The Royal Cancun All Suites Resort
    2,335 reviews
    #27 of 176 hotels in Cancun
     
    Grand Oasis Palm
    3,492 reviews
    #47 of 176 hotels in Cancun
     
    Cancun Bay Resort
    1,249 reviews
    #39 of 176 hotels in Cancun
     
    Sotavento Resort Cancun
    8 reviews
    #132 of 176 hotels in Cancun
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Spa
    • Bar/Lounge
    • Breakfast included
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Breakfast included
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Free Parking
    • Dry Cleaning
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$170 - US$346 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #34 Spa Hotel in Cancun
    • #37 Top resorts Hotel in Cancun
    • #40 On the Beach Hotel in Cancun
    • Room types
    • Accessible rooms ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 358
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Barcelo, Expedia, Hotels.com, Booking.com, Orbitz, Travelocity, Hotwire, TripOnline SA, Cancelon, Cheap Tickets, Evoline ltd, getaroom.com and HotelQuickly so you can book your Occidental Costa Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Barcelo Costa Cancun Hotel Cancun ,
    • Barcelo Cancun ,
    • Gran Costa Real ,
    • Costa Real Cancun ,
    • Barcelo Costa Cancun Mexico
    Add Photo Photos
    Traveller (3760)
    Pool & Beach (885)
    Room & Suite (683)
    Dining (378)
    Hotel & Grounds (2137)
    Bathroom (68)
    Family and Play Areas (60)
    Business Centre & Event Rooms (16)
    Nearby
    Grand Oasis Palm
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    .38 km away
     
    Sotavento Resort Cancun
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    .21 km away
     
    The Royal Cancun All Suites Resort
    2,335 reviews
    .57 km away
     
    Cancun Bay Resort
    1,249 reviews
    .67 km away
     
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    Ask a question
    Questions & Answers
    Steven L
    19 September 2017|
    Answer
    Response from steviesligo |
    yes and yes 😁
    1
    Vote
    GeorgeFPa
    18 September 2017|
    Answer
    Response from ASISTENTEGERENCIAL | Property representative |
    Dear George: Yes, you can wear pants or formal dress short to dinner. Cordially, Noemi Ramirez Assistant Manager.
    0
    Votes
    Google Translation
    Jup561
    18 September 2017|
    Answer
    Response from ASISTENTEGERENCIAL | Property representative |
    Estimada Jup561 The comments of our guests are important, every comment is taken into account. Each one is important to us. However if you require more information about the hotel or need to send more information about... More
    0
    Votes
    Google Translation
    Room Tips
    "choose a room facing the ocean"
    Read review
    "Room 308 had a nice resort and ocean view"
    Read review
    "Upgrade to a room with a real balcony"
    Read review
    "Rooms in higher floors are quieter. Rooms with jacuzzi at the balconies with ocean view are a great option"
    Read review
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