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Occidental Costa Cancun

Traveller (4450)
Pool & Beach (1155)
Traveller (4450)
Pool & Beach (1155)
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Overview
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Boulevard Kukulcan km. 4.5 Lote D7 5 Zona Hotelera, Cancun 77500 Mexico See on map
Name/address in local language
AMENITIES
Wifi
Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star accommodation
Additional information
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Offers from Occidental Costa Cancun
Special Offer:29% off
Hotel deals
Reviews (7,286)
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4,176 results
Traveller rating
1,801
1,210
578
311
276
Traveller type
Time of year
LanguageEnglish
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1,801
1,210
578
311
276
Show reviews that mention
All reviews beach bar hour snack bar buffet restaurant pirate ship sister hotel a la carte restaurants entertainment staff small resort spring break small balcony isla mujeres mini bar junior suite coco bongo evening entertainment hot dogs make reservations
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1 - 5 of 4,176 reviews
Reviewed yesterday

Do not book this hotel if you looking for a nice, clean, luxurious hotel. This is not it. The beach is nonexistent. All inclusive doesn't include room service. Rooms look like nursing home facilities and staff are not accommodating

Review collected in partnership with Barcelo Hotels & Resorts
Thank Meander56300189796
Hotel's Favourite
Reviewed 9 September 2018

Returning for the sixth time, I can only repeat that this is the most fantastic holiday experience. My daughter and I enjoy every minute spent here. The staff all round, including the entertainment team were even more wonderful this time, and I would like to...More

Thank Michelle S
Response from ASISTENTEGERENCIAL, Asistente de Gerencia./Assistant manager. at Occidental Costa CancunResponded 11 September 2018

Dear Michelle S: Thank you very much for your comments about the hotel, thank you for takes the time to write about Occidental Costa Cancún. We are glad that your stay with us was to your liking and that our service will positively impact you....More

Reviewed yesterday

Enjoyable all inclusive property with a nice pool and good restaurants--Staff provides a lot of activities throughout the day for the guests to have fun--like being on a cruise -----Very reasonable pricing--Recommend going to the second floor--

Thank Chisler64
Reviewed yesterday

Last minute stay at the Occidental. They were great with finding our 2 couple group accommodations without reservations. Pool area was noisy but fun as was the beach. Food was great and we discovered all kinds of new tropical bar drinks at the beach bar.

Review collected in partnership with Barcelo Hotels & Resorts
Thank Quest49299249491
Reviewed yesterday

Great Tours, Great place where you're close enough to taxi to the action, but far away enough you can relax as well. Comfortable room and pretty good layout. The lobby bar seemed understaffed at night, but all the staff were very helpful and professional. All...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank Mobile62704575585
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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Spa
Bar/Lounge
Breakfast included
Air Conditioning
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Wheelchair Access
Free Parking
Free High Speed Internet (WiFi)
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Top resorts Hotels
,
On the Beach
Room types
Accessible rooms, Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Top resorts Hotels
,
On the Beach
Room types
Accessible rooms, Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Number of rooms
358
Price range
US$152 - US$323 (Based on Average Rates for a Standard Room)
Formerly known as
Barcelo Costa Cancun
Also Known As
Barcelo Costa Cancun Hotel Cancun
,
Barcelo Cancun
,
Gran Costa Real
,
Costa Real Cancun
,
Barcelo Costa Cancun Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Top resorts Hotels
,
On the Beach
Room types
Accessible rooms, Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Number of rooms
358
Price range
US$152 - US$323 (Based on Average Rates for a Standard Room)
Formerly known as
Barcelo Costa Cancun
Also Known As
Barcelo Costa Cancun Hotel Cancun
,
Barcelo Cancun
,
Gran Costa Real
,
Costa Real Cancun
,
Barcelo Costa Cancun Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Photos
Traveller (4,450)
Pool & Beach (1,155)
Room & Suite (825)
Dining (507)
Family and Play Areas (121)
Amenities (103)
Business Centre & Event Rooms (11)
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Questions & Answers
Ask a question
jodia83
9 November 2018|
AnswerShow all 3 answers
Response from ASISTENTEGERENCIAL | Property representative |
We only have volleyball in the pool, we do not have beach volleyball
0
Votes
Google Translation
jodia83
9 November 2018|
AnswerShow all 3 answers
Response from ASISTENTEGERENCIAL | Property representative |
We have 4 restaurants, but none is Japanese or teppanyaki restaurant, the four restaurants we have are: 1 buffet, 1 Mexican, 1 Italian and 1 seafood food. The hotel had a remodeling 2 years ago, if you verify the photos of... More
1
Vote
Google Translation
luvtogoonvacation
7 November 2018|
AnswerShow all 2 answers
Response from ASISTENTEGERENCIAL | Property representative |
If you have any celebration, at your checkin you can comment and the hotel will make a detail either for birthday, anniversary or celebration. It is important to know that the decoration is made one day after your arrival, a... More
0
Votes
Google Translation
Room Tips
"ask for a room with a balcony big enough to sit on"
700CindyM
6 days ago
Read review
"Ask for a room with a balcony as only one of us got a room with a big balcony and the other got literally..."
286demis
4 Oct 2018
Read review
"Depending on availability try for the balcony rooms. The regular room is french balcony only."
Billvw3014
3 Oct 2018
Read review
"There is a taxi stand just outside the mail entrance. Rooms on the outside (away from pool) are quieter."
kmanderson51859
26 Sep 2018
Read review
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