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28/12/2017 29/12/2017
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    Occidental Costa Cancun

    Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Cancun 77500, Mexico
    011 52 998 849 7100
    Hotel website
    Lowest prices for your stay
    28/12/2017 29/12/2017
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    Traveller (3852)
    Pool & Beach (904)
    Room & Suite (693)
    • Excellent47%
    • Very good29%
    • Average13%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “beach bar” (354 reviews)
    “hour snack bar” (76 reviews)
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Occidental Costa Cancun
    Special Offer: Join my Barceló
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    28 Dec29 Dec
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (5,750)
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    1 - 5 of 3,536 reviews

    Reviewed yesterday

    Not a pretty part of the beach. My granddaughter didn't think it was the ocean because there were no waves. All inclusive limited to one restaurant for all meals. Toilet clogged & nobody came when we asked for service.

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank Victoria Alexis L
    Reviewed yesterday

    We had experienced a (failed attempt)break and enter incident in our room during our last night at the hotel at 2:58am. Thank goodness that were awake because our son got sick and able to witnessed the incident and reported it however the incident is not...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank eddier786
    Reviewed 2 days ago

    This is a great hotel, attentive staff, very good food. You really don't have to leave the location for anything. Quiet hotel with a great beach experience, the beach is right at your feet, no need to walk any distance.

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank Valerie Marie M
    Reviewed 2 days ago via mobile

    Clean, wonderful people, fantastic staff at all levels. Nothing was too much. Entertainment staff were fantastic, Carlos, Serena, Brandon, Juan and Pedro + young lady who looked after the kids. Plenty to do if you want to or lazy holiday if you prefer. Looking forward...More

    Thank Sallianne22
    Reviewed 3 days ago

    The fact that the staff know your name, know what you like to drink and how you like your food makes the experience a lot more pleasant. Greeting you with a smile and by your name, puts a smile on my face. It’s a family...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank ChrisandAna
    Response from ASISTENTEGERENCIAL, Assistant Manager. at Occidental Costa CancunResponded 2 days ago

    Dear ChrisandAna: We thank you for taking the time to leave us the comments of your last stay with us and we have shared your grateful experience, it is our priority to offer memorable experiences to all our guests providing the legendary service and the...More

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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Spa
    • Bar/Lounge
    • Breakfast included
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Breakfast included
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Free Parking
    • Dry Cleaning
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Outdoor pool
    • Price range
    • US$175 - US$381 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #36 Spa Hotel in Cancun
    • #39 Top resorts Hotel in Cancun
    • #43 On the Beach Hotel in Cancun
    • Room types
    • Accessible rooms ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 358
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Hotels.com, Booking.com, Orbitz, Hotwire, Travelocity, Cheap Tickets, Evoline ltd, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Occidental Costa Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Barcelo Costa Cancun Hotel Cancun ,
    • Barcelo Cancun ,
    • Gran Costa Real ,
    • Costa Real Cancun ,
    • Barcelo Costa Cancun Mexico
    Add Photo Photos
    Traveller (3852)
    Pool & Beach (904)
    Room & Suite (693)
    Dining (380)
    Hotel & Grounds (2194)
    Bathroom (70)
    Family and Play Areas (62)
    Business Centre & Event Rooms (16)
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    Ask a question
    Questions & Answers
    Monica E
    7 December 2017|
    Response from ASISTENTEGERENCIAL | Property representative |
    Dear Monica E: Barcelo has a timeshare system, which is offered during your stay, if you are interested in the services you will be invited to meet them, otherwise, the staff will not bother you. Cordially, Noemi... More
    Google Translation
    Milliann A
    5 December 2017|
    AnswerShow all 2 answers
    Response from ASISTENTEGERENCIAL | Property representative |
    Dear Milliann A: Thank you for contacting us. Yes, we have water sports: kayak & snorkel. Yes, the hotel is safe, we have security 24/7, and at night the route of a transport to the hotel is also safe, there are lit and... More
    Google Translation
    Majo C
    4 December 2017|
    Response from ASISTENTEGERENCIAL | Property representative |
    Dear Majo C: Thank you for contacting us. Yes, you can smoke on the balconies or terraces of the room and in open areas of the hotel, you can find areas for smokers. Cordially, Noemi Ramirez. Assistant Manager.
    Google Translation
    Room Tips
    "Book through a 3rd party for a better price."
    Read review
    "6th floor very quiet . # 654"
    Read review
    "not a big property, and I believe all rooms are facing pool and some ocean."
    Read review
    "beach view or pool view"
    Read review
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