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27/8/2017 28/8/2017
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    Krystal Grand Punta Cancun

    Blvd Kukulcan Km 8.5 | Hotel Zone, Cancun 77500, Mexico
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    Best prices for your stay
    27/8/2017 28/8/2017
    US$326
    US$157
    SAVE US$169
    US$326
    US$157
    SAVE US$169
    US$175
    Traveller (2743)
    Room & Suite (719)
    Pool & Beach (671)
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    Overview
    • Excellent40%
    • Very good34%
    • Average15%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “ocean view” (172 reviews)
    “hotel zone” (116 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Krystal Grand Punta Cancun
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    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (3,257)
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    1 - 5 of 1,686 reviews

    Reviewed yesterday via mobile

    The hotel has four restaurants, two are reservation-only for diners, one is a buffet for breakfast and dinner, am the last one is for a meal in the middle of the day. It also has pool and beach bars, everything included in the all-inclusive pack....More

    Thank Susy A
    Reviewed 6 days ago via mobile

    This hotel is amazing. I loved everything about it. The price was in our budget which was all inclusive. The food was great. It is in walking distance to the club strip and the famous Coco Bongo. All the staff is very courteous and always...More

    Thank monica b
    Response from Antonio S, General Manager at Krystal Grand Punta CancunResponded 3 days ago

    Dear Monica: Thank you very much for your kind comments; we are all very happy to learn your experience in this beautiful part of the Mexican Caribbean, along with our hotel and services, were appreciated and enjoyed. We hope to have the opportunity to welcome...More

    Reviewed 1 week ago via mobile

    After spending some days in the playa del carmen area we came for some additional days to cancun. The Krystal Gran is a good hotel coming a bit into its years. The new tower seems to be pretty modern. The older lodgings requiere a bit...More

    Thank Andreas J
    Response from Antonio S, General Manager at Krystal Grand Punta CancunResponded 6 days ago

    Dear Andreas: Thank you very much for your kind comments; we are all very happy to learn your experience in this beautiful part of the Mexican Caribbean, along with our hotel and services, were appreciated and enjoyed. We hope to have the opportunity to welcome...More

    Reviewed 1 week ago

    This was our first time in Cancun as a couple and it was great from beginning to end. There was a minor mix-up with our room (we requested a room with a King bed and were initially placed in a room with two full beds),...More

    Thank Gelihsa
    Response from Antonio S, General Manager at Krystal Grand Punta CancunResponded 6 days ago

    Dear Gelihsa: Thank you very much for your kind comments; we are all very happy to learn your experience in this beautiful part of the Mexican Caribbean, along with our hotel and services, were appreciated and enjoyed. We hope to have the opportunity to welcome...More

    Reviewed 2 weeks ago

    I was so surprised this hotel cost almost $500 (all inclusive plan, with tax) per night. I did not expect anything luxury for this price but I hoped it would meet our basic needs. It clearly turned me down with very minimal service and facility....More

    6  Thank mermelada777
    Response from Antonio S, General Manager at Krystal Grand Punta CancunResponded 2 days ago

    Dear Guest: Thank you for your time in giving us your valuable feedback about your recent stay in our Hotel. We take your comments very seriously and highly regret that we were not able to meet the level of your expectations. We strive to provide...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Babysitting
    • Airport Transportation
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$120 - US$361 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #35 Luxury Hotel in Cancun
    • #40 Romantic Hotel in Cancun
    • #40 Spa Hotel in Cancun
    • #41 Family Hotel in Cancun
    • #47 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 295
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Priceline, Booking.com, Expedia, BookIt.com, Orbitz, TripOnline SA, Cancelon, Travelocity, Agoda, Hotwire, getaroom.com, HotelQuickly and Evoline ltd so you can book your Krystal Grand Punta Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Hyatt Regency Cancun Hotel Cancun ,
    • Hyatt Cancun
    Add Photo Photos
    Traveller (2743)
    Room & Suite (719)
    Pool & Beach (671)
    Dining (375)
    Hotel & Grounds (1500)
    Bathroom (49)
    Family and Play Areas (21)
    Business Centre & Event Rooms (1)
    Nearby
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    .23 km away
     
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    .30 km away
     
    Presidente InterContinental Cancun Resort
    2,473 reviews
    1.25 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Kyle R
    14 August 2017|
    Answer
    Response from Gelihsa | Reviewed this property |
    I'm not sure about wired internet. I don't recall seeing anywhere to connect an ethernet cable, but I also wasn't really looking for one. Wifi was included in our stay and we had a pretty strong connection in our room and... More
    0
    Votes
    mtNed1
    3 August 2017|
    AnswerShow all 2 answers
    Response from Paola A | Reviewed this property |
    There was a mini fridge in the room and you should have plenty of space in it to store your insulin
    1
    Vote
    angieolague
    6 July 2017|
    AnswerShow all 5 answers
    Response from Beth J | Reviewed this property |
    We did not drink any of the water from the faucets and had absolutely no issues what so ever. We had drinks, glasses of water in the restaurants and no issues - but we brushed our teeth with bottled water, etc.
    0
    Votes
    Room Tips
    "good luck finding a good room"
    Read review
    "Ocean view is worth the extra money"
    Read review
    "Beach facing rooms have a wonderful views but can be loud if on a lower floor during busy season."
    Read review
    "I love rooms with ocean view"
    Read review
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