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    Krystal Grand Punta Cancun

    Blvd Kukulcan Km 8.5 | Hotel Zone, Cancun 77500, Mexico
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    Lowest prices for your stay
    1/10/2017 2/10/2017
    US$410
    US$178
    SAVE US$232
    US$410
    US$354
    Traveller (2809)
    Room & Suite (723)
    Pool & Beach (676)
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    Overview
    • Excellent41%
    • Very good34%
    • Average14%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “ocean view” (172 reviews)
    “hotel zone” (116 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Presidente InterContinental Cancun Resort
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    #15 of 176 hotels in Cancun
     
    Le Blanc Spa Resort
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    Hotel Riu Cancun
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    Grand Fiesta Americana Coral Beach Cancun
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (3,348)
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    1 - 5 of 1,708 reviews

    Reviewed 4 days ago

    The best thing about staying in this hotel is the Bali Beds located at the beach. My boyfriend and me spent the best three days relaxing, getting tan and being pampered at these amazing place. Mr. Hervick and Mr. Alejo´s service was absolutely outstanding! I...More

    Thank ana_nirvana333
    Response from Alejandro V, Gerente de Calidad y Servicio at Krystal Grand Punta CancunResponded 3 days ago

    Dear guest, thank you for take the time to share your comments, we are really glad to know you´ve had a great experience with us, you may be sure we are happy waiting for your next visit here, your home away from home.

    Reviewed 1 week ago via mobile

    Even though the hotel is in an excellent location, their water smells really bad (like sewage water). The problem was reported to hotel management however was not solved after 5 night stay at the facility. At the end of our stay during checkout, the hotel...More

    Thank Mahir M
    Response from Alejandro V, Gerente de Calidad y Servicio at Krystal Grand Punta CancunResponded 1 week ago

    Dear guest, we are truly sorry for the inconvenience you may experienced. You may be sure our executive team are working to fix it. Hopefully to have again the chance to serve you in the future to make better your experience.

    Reviewed 1 week ago

    Above all the amenities, my best part was the lovely helpful people at the front desk and all over the hotel. When the corrupt Mexican police were harassing us the lovely lady at the front desk told us what to do the next time (there...More

    Review collected in partnership with this hotel
    Thank Kaf K
    Response from Alejandro V, Gerente de Calidad y Servicio at Krystal Grand Punta CancunResponded 1 week ago

    Dear guest, let me thank your time to rate our service. We are really glad to know you´ve had a great experience during your stay. Remember here is your home away from home.

    Reviewed 1 week ago via mobile

    So I've stay on that same Hotel when was Hyatt 5 years ago and because we loved so much we decided to stay there again specially because the beach is amazing!!!!! Here we go: Customer Service: terrible, every time that we request something I had...More

    Thank RenataLRocha
    Response from Alejandro V, Gerente de Calidad y Servicio at Krystal Grand Punta CancunResponded 1 week ago

    Dear Miss Renata, let me thank the time you spend to rate our service; we are truly sorry to learn we did not live up your expectations. Needless to say, the Executive members have taken note of your comments and are doing their upmost to...More

    Reviewed 2 weeks ago via mobile

    First I would like to thank the front end staff at the altitude building. Rafael was always available to assist us with any questions or concerns we may have. This trip will be our third time we stayed at the Krystal grand punta cancun ....More

    Thank kartel41
    Response from Alejandro V, Gerente de Calidad y Servicio at Krystal Grand Punta CancunResponded 2 weeks ago

    Dear guest, thank you for take the time to rate our service, we are really glad to know you´ve had a great experience in your stay, remember here is your home away from home.

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Babysitting
    • Airport Transportation
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$120 - US$429 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #35 Luxury Hotel in Cancun
    • #39 Spa Hotel in Cancun
    • #40 Romantic Hotel in Cancun
    • #41 Family Hotel in Cancun
    • #46 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 295
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, BookIt.com, TripOnline SA, Orbitz, Travelocity, Agoda, Hotwire, Cancelon, HotelQuickly, Evoline ltd and getaroom.com so you can book your Krystal Grand Punta Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Hyatt Regency Cancun Hotel Cancun ,
    • Hyatt Cancun
    Add Photo Photos
    Traveller (2809)
    Room & Suite (723)
    Pool & Beach (676)
    Dining (376)
    Hotel & Grounds (1547)
    Bathroom (51)
    Family and Play Areas (27)
    Business Centre & Event Rooms (2)
    Nearby
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    1.40 km away
     
    Hotel Riu Cancun
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    .71 km away
     
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    4,143 reviews
    .30 km away
     
    Presidente InterContinental Cancun Resort
    2,501 reviews
    1.25 km away
     
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Breakfast buffet was awesome! They even had gluten free bread and no sugar jello."
    Read review
    "Nothing everything was perfect"
    Read review
    "The ocean view is beautiful."
    Read review
    "nobody explained me about the services and restaurants at the hotel when I arrived"
    Read review
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