We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crown Paradise Club Cancun

Save
Traveller (8171)
Pool & Beach (1659)
Storyboard
Nearby Hotels
See allSee all
Overview
  • Excellent42%
  • Very good33%
  • Average14%
  • Poor6%
  • Terrible5%
Travellers talk about
“wayne's boots”(723 reviews)
“adult pool”(636 reviews)
“los gallos”(274 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (9,025)
There are newer reviews for Crown Paradise Club Cancun
See the most recent reviews
Filter reviews
6,841 results
Traveller rating
2,495
2,309
1,074
527
436
Traveller type
Time of year
LanguageEnglish
More languages
2,495
2,309
1,074
527
436
Show reviews that mention
All reviewswayne's bootsadult poollos galloskids paradisela piazzamechanical bulltrafalgar barfrench restaurantcollage barmain poolnew towerbunk bedszip linegames roomsteakfamily resortchicken wings
FilterEnglish
Updating list...
3,471 - 3,475 of 6,841 reviews
Reviewed 16 June 2013

The staff is very friendly. Good location, good prices, would be nice to have more restaurants without having to make a reservation 24 hrs ahead. The bar tenders are really busy, would be nice to have more people serving drinks.More

1  Thank summerjunejuly
Response from Jaki J, Guest Relations Manager at Crown Paradise Club CancunResponded 17 June 2013

Dear summerjunejuly, On behalf of Crown Paradise Cancun I would like to thank you for taking the time in posting on Tripadvisor and for given us feedback on your stay. Thank you for the suggestion as we appreciate hearing what our guests enjoy and what...More

Reviewed 16 June 2013

Where do I start? Our experience was awful with this hotel from the service to the accommodations we were not impressed. I went there with my 4 children ages 13, 11, 3 and 1 for seven nights on June 7-14th. We were so excited upon...More

7  Thank tiffybaby24
Response from Jaki J, Guest Relations Manager at Crown Paradise Club CancunResponded 20 June 2013

Dear tiffybaby24, On behalf of Crown Paradise I would like to apologize that you felt your needs were not met while staying with us as our goal is to provide each and every guest an amazing vacation. I would like to comment on a few...More

Reviewed 15 June 2013

We just returned from 12 days which included 5 days of rain. We travelled with 13 family which included 4 children. Food was excellent for buffet food and international stations added to the selection daily. Always able to satisfy everyone. Visited all but the French...More

1  Thank luv2travelmexico1956
Response from Jaki J, Guest Relations Manager at Crown Paradise Club CancunResponded 18 June 2013

Dear luv2travelmexico1956, Thank you for taking the time in writing a review. Although the weather is out of control, we can still provide an amazing holiday with our indoor activities and services, as you saw for youself. Our talented and creative entertainment team give their...More

Reviewed 15 June 2013

as costco members for over 35 yrs. we trust costco for best quality... At this time we were quite disappointed at costco for offering this resort as a vacation choice...we trusted coscto to have only tested products before they are offered...well Crown Paradise Club in...More

5  Thank ann g
Response from Jaki J, Guest Relations Manager at Crown Paradise Club CancunResponded 17 June 2013

Dear Ann G, I apologize on behalf of Crown Paradise that you did not enjoy your stay with us as our numerous guests referred to us by Costco have. Our goal is to ensure that each and every guest enjoys their time with us and...More

Reviewed 15 June 2013

We returned yesterday from here and I'm already missing the place!!! I read the reviews before I left and some filled me with dread, who wants to spend all that money to stay somewhere rubbish?? I never write reviews but felt i had to for...More

4  Thank Flowerbomb1
Response from Jaki J, Guest Relations Manager at Crown Paradise Club CancunResponded 18 June 2013

Dear Flowerbomb1 On behalf of Crown Paradise I would like to thank you for taking the time in posting. It sounds like you all had an amazing time!! How wonderful!! Thank you for mentioning the cleanliness of the hotel, the honesty of our staff and...More

View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Free Parking
Bar/Lounge
Spa
Breakfast included
Free Internet
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Indoor pool
Adult pool
Outdoor pool
Details
Price range
US$178 - US$429 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Spa Hotel in Cancun
#37 Top resorts Hotel in Cancun
#38 On the Beach Hotel in Cancun
#48 Romantic Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$178 - US$429 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Spa Hotel in Cancun
#37 Top resorts Hotel in Cancun
#38 On the Beach Hotel in Cancun
#48 Romantic Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (8171)
Pool & Beach (1659)
Room & Suite (1471)
Dining (763)
Family and Play Areas (353)
Amenities (230)
Business Centre & Event Rooms (23)
Questions & Answers
Ask a question
Lloydy07
23 April 2018|
AnswerShow all 2 answers
Response from Derek G | Reviewed this property |
Tipping is not required. However we tipped $1 every 2-3 drinks. We left $2 to the person cleaning our table at the buffet as they worked hard. We left the maid 2-3 every day as well. We did notice that when we did tip... More
0
Votes
Lloydy07
19 April 2018|
AnswerShow all 2 answers
Response from dale961 |
My girlfriend and I travel every year to various resorts (our husbands don't want to travel any more) and we always tip in American dollars. You can tell how appreciative the service people are when receiving this. They... More
1
Vote
Room Tips
"All views are ocean views... the walk from the lobby to the hotel can be a bit long..."
Read review
"All room views are good."
Read review
"Quiet rooms we were in tower 1 7th floor (1717)"
Read review
"Quieter farther away from elevators"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing