We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Blvd. Kukulkan 18.5, Cancun 77500 Mexico
Lowest prices for your stay
Expedia.com
US$384
View deal
Free cancellation until 31/07/22
Hotels.com
FindHotel
US$229
View deal
Free cancellation until 26/07/22
Booking.comUS$384
Priceline
TravelocityUS$384
View all 22 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (12364)
360
Panoramas (115)
Pool & Beach (2756)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
Read more
Updated 02/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crown Paradise Club Cancun
Updated 02/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#67 of 268 in Cancun
Location
Cleanliness
Service
Value
At the Crown Paradise Club experience extraordinary vacations in the best all inclusive hotel in Cancun; with areas designed for children of all ages, theme restaurants, activities and entertainment created for each member of your family, where you will experience moments with them that you will treasure forever.
Read more
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Game room
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Indoor pool
Outdoor pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Mini golf
Tennis court
Water park
Aerobics
Billiards
Entertainment staff
Evening entertainment
Table tennis
Waterslide
Nightclub / DJ
Video game console
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
Private balcony
Room service
Safe
VIP room facilities
Bottled water
Iron
Wake-up service / alarm clock
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Great View
Languages Spoken
English, Spanish
15860Reviews2911Q+A100Room tips
Traveller rating
  • 7,995
  • 4,233
  • 1,885
  • 875
  • 879
Traveller safety
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Nicole wrote a review Yesterday
1 contribution1 helpful vote
Visited for a week. This hotel could be great but needs a little improvements. The food is horrible. There is no where in the room to hang your wet clothes/bathing suits, the floors in the rooms needs carpet or a rug. My 2 year old fell down many many many times. The drinks barely had any alcohol. I’m a light weight as I never drink and I never even got tipsy. One of the bartenders at the pool asked for a tip from my husband, we didn’t bring cash to the pool since we were going to be swimming the whole time, didn’t want it to be stolen so then my husband was very embarrassed and didn’t want to order more drinks. Also they don’t enforce not allowing people to reserve chairs so all the chairs in the shade were always taken. I watched two chairs be vacant all day long with towels on them. The good, the baby paradise was AWESOME! My girls loved it and they ladies were so nice. Won’t be back unfortunately
Read more
Date of stay: May 2022Trip type: Travelled
1 Helpful vote
Helpful
Share
Sarah M wrote a review Yesterday
Aberdeen, United Kingdom2 contributions
The hotel itself is okay, check in took ages for no apparent reason. The staff at check in were not helpful at all. Didn’t tell us where anything was or give us a map pr any information at all. Gave us cards for towels but didn’t tell us where to go to get them - found the desk next to the infinity pool. Didn’t tell us where the bars or restaurants were. Thankfully the bell boy told us where the buffet restaurant was. The rooms are fine. They are clean and have a fridge with some water and juices in but we found the beds were pretty small. The pools were nice and plenty sunbeds but not much shady places during the day. The food was horrendous. We struggled to find much to eat the entire time we stayed. Breakfast was the only meal we knew we’d find something edible. The a la carte restaurants were pretty much the same standard of bland mushy food as the buffet.l Bars were okay but drinks were either really watered down or really strong. Would be good if you could get bottled water from the bars during the day as you only get 4 bottles in room per day and for a family of 3 it lasts about an hour! Kids club was ok. The staff were friendly and got to know the kids however we didn’t feel we could leave our child in kids club for any time as he is only 4 and Cannot swim but the children can access the kids swimming pool with slides etc at any time from the kids club. There is only one lifeguard on for the whole pool and no staff in the pool checking on the kids. I know he would not choose to sit inside and watch a movie or do a craft when the pool was there. The evening activities for children sounded good but parents were not allowed in with the kids so my son didnt want to go most of the time. We found the sports courts by chance on our last night. Watched the sunset from there which was nice. Never found the big water slides or rock wall etc and staff were not interested in helping. There is no currency exchange facility but are atms where you can take cash out in pesos or USD. Theres charges for this though. Asked a members of concierge team where we could exchange cash as atms were out of service some days to which he just shrugged his shoulders and said downtown… The shops in the hotel are a rip off better walking down the road slightly to the go mart which also has a subway in it which we had to use regularly to get our son to eat anything. We saved up hard to be able to go here and were left totally disappointed. Wouldn’t recommend.
Read more
Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Giovanni P wrote a review 16 May
1 contribution
Carlos,Luis, Rafa the Bartenders had me laughing the whole time. Never had less then half a cup before he looked for me! Eliazaar the server at the buffet was beyond amazing!! Demian in the pool section was full of service!
Read more
Date of stay: May 2022Trip type: Travelled
Helpful
Share
lolabeans wrote a review 13 May
Pittsburgh,PA21 contributions21 helpful votes
So I’ll start with the best parts: the service, the kids club and evening excursions (parents get 1.5 hours every other night while kids have an activity). The kids club staff is super friendly and outgoing. Of particular note we’d like to thanks Laura, Alfonso, Robert, ruby and Wendy. They knew our kids names and ensured they were safe and having fun. The poolside entertainment is fun (thanks to Jesus!) and engaging and everyone who works at the hotel is kind and courteous. The food is maybe a 3.5/5 stars, some meals are better than others- breakfast is bar far the best meal At palapa (the main buffet restaurant) for restaurants for dinner id put them in this order: Los gallos, then sans soucis, then fisherman’s. Our room was fine but the ceiling in our first room was leaking and could not be fixed. We switched rooms and had to ask to be compensated to do so (usually pretty standard given that our ceiling was leaking) and our second room had the floor drain back up after a bath. We just left that go. Didn’t want to move again and we determined it wasn’t sewage so…… so overall the resort gets 4/5 stars. So, pretty much the same experience we had in 2020 pre pandemic. We would definitely come again, this place is great for families.
Read more
Date of stay: May 2022Trip type: Travelled
Helpful
Share
Bilal wrote a review 13 May
1 contribution
We stayed here for 1 week and this resort was simply the best! Family of 5 with 3 little children and everyone had a blast. Special thanks to Araceli Brito -she was excellent in describing the local amenities around Cancun and surrounding areas including hotel fearures and also Ricardo Serrano - who was the best hotel agent! He answered all my questions perfectly and helped us upgrade our room to a beautiful bigger suite without any hassle and made the whole process so simple with his very friendly personality and efficient process (our kids loved the bunkbed :) I was very impressed overall! Thanks again guys.
Read more
Date of stay: May 2022Trip type: Travelled
Helpful
Share
Previous
123456
PRICE RANGE
US$184 - US$440 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crown paradise club cancun hotel cancun, crown paradise cancun, cancun paradise club, crown paradise club cancun mexico
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
617
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Crown Paradise Club Cancun
Which popular attractions are close to Crown Paradise Club Cancun?
Nearby attractions include Party Rockers Cancun (2.7 km), Puerto Maya Cancun (2.0 km), and H Roof (4.2 km).
What are some of the property amenities at Crown Paradise Club Cancun?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free breakfast.
Which room amenities are available at Crown Paradise Club Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crown Paradise Club Cancun?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Crown Paradise Club Cancun?
Yes, free parking is available to guests.
What are some restaurants close to Crown Paradise Club Cancun?
Conveniently located restaurants include Restaurante Careyes, Nicoletta | Modern Italian Kitchen Cancún, and Umami.
Are there opportunities to exercise at Crown Paradise Club Cancun?
Yes, guests have access to an indoor pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Crown Paradise Club Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Crown Paradise Club Cancun?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Crown Paradise Club Cancun offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crown Paradise Club Cancun?
The staff speaks multiple languages, including English and Spanish.