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The price you found is 15% lower than this hotel's average rate of US$330/night.
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09/07/2017 10/07/2017
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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Excellent kids club, food was okay. Beautiful view after we ask the front desk to move us since they first try to tell us that they upgraded our room, yes they did by we had a view of the construction that was going on in...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
We stayed at this hotel for 8 nights, June 13-21st and had a fabulous time at this resort. This resort is ideal for couples with kids and has lots of activities for them.
The rooms are a bit dated but no issues with cleanliness, the...More
1 Thank Subbarao V
Response from Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club CancunResponded 2 days ago
Dear Subbarao V: We are glad that you had a good trip overall. We would like to thank you for your review, and thank you so much for sharing your opinion and for your great recommendation. Happy to learn you loved everything in our resort....More
Great all inclusive holiday stayed May 17. Staff were fantastic and worked round the clock to ensure everything was just right . First time to Mexico will definately be back -beautiful beach, fab hotel, great weather great people can't fault the holidayMore
1 Thank cathpford
Response from Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club CancunResponded 3 days ago
Dear cathpford: Thank you so much for sharing your opinion and for your great recommendation. Happy to learn you loved everything in our resort. We will keep working hard to surprise you with our fabulous service the next time you visit us Crown Paradise Cancun....More
Came here with family for the wedding of my son absolutely love the place food and staff are fantastic lost 3 days with rain. So be aware and come a bit later than June. The room is ok cleaned every day but feel they need...More
Thank michael m
Response from Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club CancunResponded 2 days ago
Dear michael m: What a sweet comment to describe briefly our resort. We are blissful you enjoyed everything here; there is no better words than hearing you enjoy the facilities.
We will keep working hard to do it even better. All the staff in Crown...More
The hotel rooms could do with some modernisation and improvements, it seems older than it actually is. That said, we had a great stay, the hotel has some great facilities.
It is close to both the airport and 'Downtown'.
One tip would be to get...More
Thank tedburkie
Response from Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club CancunResponded 2 days ago
Dear tedburkie: Thanks a lot for your comments. We always try to provide a service that is at the height, thank you for observe it, , especially the amazing job that Angel, Allesio and Alexis did. Also we want to thank you for a wonderful...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Free Parking
Bar/Lounge
Spa
Breakfast included
Free Internet
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Details
Price range
US$180 - US$440 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#42 Spa Hotel in Cancun
#45 Top resorts Hotel in Cancun
#48 Romantic Hotel in Cancun
#50 On the Beach Hotel in Cancun
Room types
Suites ,
Non-Smoking Rooms ,
Family Rooms ,
Accessible rooms
Number of rooms
617
Reservation Options
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Hi there going to this hotel on Friday, is there an iron provided in the room? Thanks aimee
21 June 2017|
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Response from roberts21585 | Reviewed this property |
Yes.
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Michelle V
Hi please can you tell me the dress codes for breakfast,lunch and dinner and what do men,women and children wear (6 and 11 years old) as is the dress code the same for all the restaurants
Thanks
21 June 2017|
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Response from danielle1944 | Reviewed this property |
They tell you the official dress code along with the description of the restaurants and times they are open on the Restaurants page of their website.
However like roberts21585 said, they are not as strict as they say... More
They tell you the official dress code along with the description of the restaurants and times they are open on the Restaurants page of their website.
However like roberts21585 said, they are not as strict as they say. You don't have to wear closed-toe shoes, shorts & T-shirts are fine. For the French restaurant I wore a sundress, nice sandals and my husband wore collared shirt & pants but there were other men there in shorts. All the other restaurants are easy, just don't wear your swimsuit.
More important than what you plan to wear is that you need to make reservations! Otherwise they fill up quick, and you end up at the buffet (OK once or twice but...). You can email them before you go and get reservations for the 1st and 2nd day of your arrival. Then after that just call from your room the day (or two) before. Also be prepared, if you ask for a certain time (say 7:00) they may reply and say yes we have made your reservation for 7:30.
Have fun!
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Room Tips
"The rooms overlooking the pools are limited in ocean views. Outer rooms offer great ocean views."
Ireland