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Casa Maya Cancun

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Casa Maya Cancun
Casa Maya Cancun
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1,247 Reviews from our TripAdvisor Community

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There are newer reviews for Casa Maya Cancun
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Showing 824: English reviews
Frankfort, Illinois
Reviewed 15 March 2012

We have stayed at Casa Maya two times in the last few years and absolutely love it. The grounds are impeccable and the staff is so friendly they make you feel welcome and appreciated every day. The beach is wonderful and the three pools are great (one for kids, one for families and one for a more peaceful setting). Food...

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1Thank Lairdluoma
Thompson MB
Reviewed 14 March 2012

Girls trip Feb. 2012. We stayed in elite room floor 5 of second building which had great views of the beach and hotel zone to the east. Likes - elite status benefits such as cabanas (book day before for use in am or pm), complimentary continental breakfast and afternoon snack, internet use, wireless interneet in rooms, spacious rooms, kitchen and...

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4Thank crukat
Scottsdale, Arizona
Reviewed 6 March 2012

Check in was quick and efficient. However, we did not get our room keys until we agreed to attend a sales presentation by Casa Maya. The unit was lage and comfortable. Two bedrooms -each with its own bath room & balcony, Un it had a kitchenette with table & chairs for 4, pots & pans, sliver ware, coffee maker, refrigerator,...

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7Thank Patrick W
Ontario
Reviewed 4 March 2012

Iwas a little worried about this place after reading earlier reviews. Turned out, it was surprisingly very nice!! Yes, the room (on 2nd floor) smelled very moldy upon arrival--we fixed this by having area rug removed and all the plants; went to Walmart and bought disinfectant (bottle cost $.81) to pour down the smelly drain in the middle of the...

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5Thank Donna P
New York City, New York
Reviewed 28 February 2012

My family and I just returned from the Hotel Casa Maya in Cancun Mexico where once again we had a fantastic time! As an owner for the past 18 years, I have to say that 90% of the scorching reviews posted here are absolutly WRONG! While this is not the Ritz Carlton, it is a fantastic hotel with the friendliest...

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10Thank sssabotage
Lenox, Massachusetts
Reviewed 27 February 2012

The beach is fantastic. Convenient, with plenty of beach chairs and palapas. The staff is friendly and accommodating, especially if you treat them with respect and a smile. As other reviewers have stated, the rooms are somewhat dated. This place is older than other resorts - that's why they have the best spot on the beach! Our 2-bedroom unit was...

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5Thank Georgia Y
Beverly, Massachusetts
Reviewed 26 February 2012

We did a getaway week with our timeshare and were very happy. We had a 2 bedroom unit with a full kitchen and it was overlooking the pool and the ocean. The rooms were clean and the maid service was excellent. They even changed the linen's everyday. Our made, Graciela, did a great job. We arrived and were given a...

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4Thank Kathy S
Brooklyn, New York
Reviewed 26 February 2012

First, as a Marriott owner, we have a certain level of expectation for a timeshare property, so I perused these reviews and realized, with the trade into this property, we might be in trouble. So, level-set expectations with the family and "grin and bear it". Well, as it turned out, the vacation was one of our most enjoyable. We found...

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3Thank harry s
Reviewed 26 February 2012

We've been vacationing @ Casa Maya for 9 years. We are from NY, and have two girls ages 13 &9. This trip was by far our best experience y, and it was all indue to our new membership in the Elite program. Our room was immaculate and well kept, our special area at the beach was beautiful and spacious, and...

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2Thank MamaOrange
South Deerfield
Reviewed 24 February 2012

We have been coming to Casa Maya for 5 years. Truly our only complaint is the Internet service. It is like intermittent dial-up. Since our work requires checking in occasionally - this makes it difficult. Other wise, the hotel is clean clean clean (I wish our house cleaning service spent as much time on a weekly basis as these folks...

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6Thank dsch

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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about Casa Maya Cancun

Address: Boulevard Kukulcan Km 5.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €135 - €230 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casa Maya Cancun 3.5*
Number of rooms: 370
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Also Known As:
Casa Maya Cancun Hotel Cancun
Casa Maya Hotel Cancun
Hotel Casa Maya Cancun
Cancun Casa Maya
Imperial Fiesta Club Hotel Casa Maya
Hotel Style:
#47 Spa Hotel in Cancun
#55 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Casa Maya Cancun staff and other travellers.
68 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5 th floor gave us a good view of the beach.”
 of 5 bubbles virgdif, 2 Feb 2017 | Read review
“Take a sales presentation”
 of 5 bubbles 824jackp, 1 Feb 2017 | Read review
“Before chek-in look ay the room their offering you before paying!”
 of 5 bubbles nicolasgH9372XA, 15 Jan 2017 | Read review
“Any room with sea view is Ok.”
 of 5 bubbles Wilmar186, 11 Jan 2017 | Read review
“We lived on the first floor, where you can walk to the beach from the balcony. It was pretty good.”
 of 5 bubbles xuanbaihua1, 4 Jan 2017 | Read review
5 of 5