We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
My family and I stay at the Krystal Cancun for 4 days. Room had a beautiful room but AC in the room never work, There was so much condensation in the room the floor was wet and maintaince people keep on telling us that the...More
Was just my wife and I here for a night. Check in was great. No issues, they upgraded us to and ocean view room which was fantastic!! Thanks to Alejandro and Rayna at the front desk. Bus load just came in before us and they...More
My girlfriend booked a wonderful trip for us to celebrate my 40th birthday. She selected Krystal Grand Reflect due to the beautiful scenery depicted on all of the sites. (And the scenery is beautiful.)
Being that we would be traveling from the United States, selecting...More
Amazing customer experience. Very wonderful polite server, detail oriented. Made an exceptional daining experience. Ate the salmon, capreese salad, and the flan one night, The following night I ate the chicken parm, capreese salad, and flan. Will come back and dine with him again soon....More
My girlfriend and I visited Cancun and stayed at Krystal Cancun for a weekend. We had no problem checking in, front desk was very informative, or out, the staff was generous enough to let us stay in our room for a couple more hours as...More
Thank Jerry L
Response from Krystal-Cancun, Gerente at Krystal CancunResponded 4 days ago
Dear guest, we appreciate your kind comments, we hope to see you back son to Krystal Cancun.
The Krystal Cancun offers the best of both worlds. It is in the prime area of Punta Cancun - the heart of the activities and entertainment district of Cancun - yet once you step through our doors, leave the hustle ...Moreand bustle of the world behind as you relax on our stretch of white sand beach, take a dip in our hotel's panoramic pool, or enjoy a massage at the spa or even better, abandon yourself in our beach bali beds. Everything you could need or want is at your fingertips and our goal is to ensure your ultimate relaxation. Our resort's stunning rooms and suites have been designed for every kind of traveler in mind, from our family rooms, which provides more space, to our ocean view guest rooms, to our suites - including the master and presidential suites which have their own private pools! We'll tantalize your palate with a wide range of cuisines in our three restaurants, cool your thirst at our three bars, ease your wallet with our affordable all-inclusive plan, and even handle all of the details for your meeting, conference, wedding, or group event. When it's time to get away from it all, come to Cancun and let us pamper you at the Krystal Cancun. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.